package com.panzhihua.sangeshenbian.service;
|
|
import com.baomidou.mybatisplus.extension.plugins.pagination.Page;
|
import com.panzhihua.common.model.vos.LoginUserInfoVO;
|
import com.panzhihua.sangeshenbian.model.dto.ComplaintCompletionDTO;
|
import com.panzhihua.sangeshenbian.model.dto.ComplaintProcessDTO;
|
import com.panzhihua.sangeshenbian.model.dto.*;
|
import com.panzhihua.sangeshenbian.model.entity.Complaint;
|
import com.baomidou.mybatisplus.extension.service.IService;
|
import com.panzhihua.sangeshenbian.model.query.BasePage;
|
import com.panzhihua.sangeshenbian.model.query.ComplaintQuery;
|
import com.panzhihua.sangeshenbian.model.vo.ComplaintTodoVO;
|
import com.panzhihua.sangeshenbian.model.vo.ComplaintVO;
|
import com.panzhihua.sangeshenbian.model.vo.DispatchVO;
|
|
import java.util.List;
|
|
/**
|
* <p>
|
* 问题报告表 服务类
|
* </p>
|
*
|
* @author
|
* @since 2025-02-22
|
*/
|
public interface IComplaintService extends IService<Complaint> {
|
void saveComplaint(Complaint complaint,Long userId);
|
|
/**
|
* 诉求列表
|
*
|
* @param query
|
* @param loginUserInfoVO
|
* @return
|
*/
|
Page<ComplaintVO> complaintList(ComplaintQuery query, LoginUserInfoVO loginUserInfoVO);
|
|
/**
|
* 工单详情
|
* @param id
|
* @return
|
*/
|
ComplaintVO detail(Long id);
|
/**
|
* 保存办理进度
|
*
|
* @param dto
|
* @param loginUserInfoVO
|
*/
|
void saveProcess(ComplaintProcessDTO dto, LoginUserInfoVO loginUserInfoVO);
|
|
/**
|
* 办理结果录入
|
*
|
* @param dto
|
* @param loginUserInfoVO
|
*/
|
void saveResult(ComplaintCompletionDTO dto, LoginUserInfoVO loginUserInfoVO);
|
|
/**
|
* 诉求上报
|
*/
|
void saveReport(ComplaintReportDTO dto, LoginUserInfoVO loginUserInfoVO);
|
|
/**
|
* 诉求下派
|
*/
|
void saveDispatch(ComplaintDispatch dto, LoginUserInfoVO loginUserInfoVO);
|
|
/**
|
* 上报审核
|
* @param complaintReporAuditDTO
|
* @param loginUserInfoVO
|
*/
|
void reportAudit(ComplaintReporAuditDTO complaintReporAuditDTO, LoginUserInfoVO loginUserInfoVO);
|
|
/**
|
* 延期申请
|
*/
|
void saveDelay(ComplaintDelayDTO dto, LoginUserInfoVO loginUserInfoVO);
|
|
/**
|
* 延期审核
|
*/
|
void delayAudit(ComplaintDelayAuditDTO complaintDelayAuditDTO, LoginUserInfoVO loginUserInfoVO);
|
|
List<DispatchVO> getDispatchList(LoginUserInfoVO loginUserInfoVO);
|
|
/**
|
* 获取待办诉求
|
* @param page
|
* @param loginUserInfo
|
* @return
|
*/
|
Page<ComplaintTodoVO> getTodoList(BasePage page, LoginUserInfoVO loginUserInfo);
|
}
|
