package com.dg.core.controller;
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import com.baomidou.mybatisplus.core.metadata.IPage;
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import com.baomidou.mybatisplus.extension.plugins.pagination.Page;
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import com.dg.core.ResultData;
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import com.dg.core.annotation.Authorization;
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import com.dg.core.annotation.CurrentUser;
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import com.dg.core.db.gen.entity.*;
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import com.dg.core.db.manual.mapper.util.ConstantPropertiesUtil;
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import com.dg.core.service.IGuideEvolveService;
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import com.dg.core.service.IGuideRepairOrderService;
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import com.dg.core.service.IOrganizationChartService;
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import com.dg.core.util.PermissionUtil;
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import com.dg.core.util.SmsUtil;
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import com.dg.core.util.TableDataInfo;
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import com.dg.core.util.WxUtil;
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import io.swagger.annotations.Api;
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import io.swagger.annotations.ApiOperation;
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import org.apache.commons.lang3.StringUtils;
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import org.springframework.beans.factory.annotation.Autowired;
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import org.springframework.data.redis.core.StringRedisTemplate;
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import org.springframework.util.Assert;
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import org.springframework.web.bind.annotation.*;
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import javax.annotation.Resource;
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import java.time.LocalDateTime;
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import java.util.ArrayList;
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import java.util.List;
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/**
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* 工单管理
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*/
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@Api(tags = {"工单管理接口"})
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@RestController
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@RequestMapping("/guideRepairOrder")
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public class GuideRepairOrderController extends BaseController {
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@Resource
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private IGuideRepairOrderService iGuideRepairOrderService;
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@Autowired
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private IGuideEvolveService iGuideEvolveService;
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@Autowired
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IOrganizationChartService iOrganizationChartService;
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@Resource(name = "stringRedisTemplate")
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private StringRedisTemplate stringRedisTemplate;
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private static String guideRepairOrderCompleteTemplateId = "7ZCHHii87rWPwVkdhZnvNiYbYi_Buq0NXO10cmUhAFk";
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@Resource
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SmsUtil smsUtil;
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/**
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* 提交导办订单
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* @return
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*/
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@ApiOperation(value = "提交导办订单",response = GuideRepairOrder.class)
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@PostMapping("/addOrder")
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@Authorization
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public ResultData addOrder(@RequestBody GuideRepairOrder guideRepairOrder,@CurrentUser SysUser sysUser) {
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guideRepairOrder.setSubmitUserId(sysUser.getUserId().toString());
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guideRepairOrder.setSubmitUserPhone(sysUser.getPhonenumber());
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guideRepairOrder.setSubmitUserPhone(sysUser.getPhonenumber());
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guideRepairOrder.setSubmitType(2);
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int i = iGuideRepairOrderService.addOrder(guideRepairOrder);
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if (i>0){
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iGuideEvolveService.updateGuid();
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return ResultData.success();
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}
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else
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return ResultData.error("提交失败,请检查你是否有相同的咨询内容在处理中");
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}
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/**
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* 获取详情
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* @param Id
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* @param orderNum
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* @return
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*/
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@ApiOperation("获取订单详情")
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@GetMapping("/orderdata")
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@Authorization
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public ResultData selectConfigData(@RequestParam(value = "Id",required = false) String Id,
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@RequestParam(value = "orderNum",required = false) String orderNum,
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@CurrentUser SysUser sysUser)
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{
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if(StringUtils.isEmpty(Id) && StringUtils.isEmpty(orderNum))
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{
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return ResultData.error("id或者订单号不能都为空");
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}
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GuideRepairOrder order=iGuideRepairOrderService.selectConfigData(Id,orderNum);
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order.setGuideEvolveEntities(iGuideEvolveService.selectConfigList(Id,sysUser));
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return ResultData.success(order);
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}
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/**
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* 分配人员
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* @param order
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* @return
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*/
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@ApiOperation("分配人员")
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@PostMapping("/allocation")
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@Authorization
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public ResultData allocation(@RequestBody GuideRepairOrder order, @CurrentUser SysUser sysUser)
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{
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if(order==null)
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{
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return ResultData.error("参数不能为空");
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}
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if(StringUtils.isEmpty(order.getGuideDepartmentId()))
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{
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return ResultData.error("导办部门id不能为空");
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}
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if(StringUtils.isEmpty(order.getGuideUserId()))
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{
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return ResultData.error("导办人员id不能为空");
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}
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//已分配
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order.setState("2");
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//新增分配记录
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GuideEvolveEntity entity=new GuideEvolveEntity();
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entity.setCreateTime(LocalDateTime.now());
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entity.setUpdateTime(LocalDateTime.now());
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entity.setState("11");
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entity.setDepartmentalId(order.getGuideDepartmentId());
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entity.setToUserId(order.getGuideUserId());
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entity.setFromUserId(sysUser.getUserId().toString());
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entity.setFromDepartmentalId(sysUser.getDepartmentId());
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entity.setGuideId(order.getId().toString());
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iGuideRepairOrderService.updateSysUserOrderNum(entity);
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iGuideEvolveService.insertConfig(entity);
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order=iGuideRepairOrderService.setTimeoutTim(order);
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return toAjax(iGuideRepairOrderService.updateConfig(order));
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}
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/**
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* 转派人员
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* @param order
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* @return
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*/
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@ApiOperation("转派人员")
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@PostMapping("/redeploy")
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@Authorization
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public ResultData redeploy(@RequestBody GuideRepairOrder order, @CurrentUser SysUser sysUser)
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{
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if(order==null)
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{
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return ResultData.error("参数不能为空");
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}
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if(StringUtils.isEmpty(order.getGuideDepartmentId()))
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{
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return ResultData.error("导办部门id不能为空");
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}
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if(StringUtils.isEmpty(order.getGuideUserId()))
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{
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return ResultData.error("导办人员id不能为空");
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}
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//已分配
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order.setState("2");
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//新增转派记录
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GuideEvolveEntity entity=new GuideEvolveEntity();
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entity.setCreateTime(LocalDateTime.now());
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entity.setUpdateTime(LocalDateTime.now());
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entity.setState("10");
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entity.setDepartmentalId(order.getGuideDepartmentId());
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entity.setToUserId(order.getGuideUserId());
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entity.setFromUserId(sysUser.getUserId()+"");
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entity.setFromDepartmentalId(sysUser.getDepartmentId());
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entity.setGuideId(order.getId().toString());
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iGuideEvolveService.insertConfig(entity);
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iGuideRepairOrderService.updateSysUserOrderNum(entity);
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return toAjax(iGuideRepairOrderService.updateConfig(order));
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}
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/**
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* 去处理
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* @param entity
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* @return
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*/
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@ApiOperation("去处理")
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@PostMapping("/dispose")
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@Authorization
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public ResultData dispose(@RequestBody GuideEvolveEntity entity, @CurrentUser SysUser sysUser)
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{
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if(entity==null)
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{
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return ResultData.error("参数不能为空");
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}
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if(StringUtils.isEmpty(entity.getGuideId()))
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{
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return ResultData.error("工单id不能为空");
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}
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GuideRepairOrder order=iGuideRepairOrderService.selectConfigData(entity.getGuideId(),"");
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if(order==null)
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{
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return ResultData.error("该工单不存在!");
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}
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if(StringUtils.equals(order.getState(),"3"))
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{
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return ResultData.error("该工单已办结!");
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}
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if(StringUtils.equals(entity.getState(),"2")){//如果用户选择未解决则状态改为待办
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order.setState("2");
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entity.setState("9");
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}
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else if(StringUtils.equals(entity.getState(),"4")){
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//待评价
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if (order.getSubmitType().equals(1))//小程序提交
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{
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WxUtil wxUtil=new WxUtil();
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String accessToken="0";
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try {
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accessToken= stringRedisTemplate.boundValueOps("access_token:access_token:" + ConstantPropertiesUtil.WX_OPEN_APP_ID).get();
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} catch (Exception e) {
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throw new RuntimeException(e);
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}
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SysUser submitUser = iGuideRepairOrderService.getSubmitUser(order);
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wxUtil.sendGuideRepairOrderComplete(submitUser.getOpenid(),accessToken,guideRepairOrderCompleteTemplateId,entity);
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smsUtil.sendSmsCompleteNew(order.getConsultUserPhone(),order.getMatterName());
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}
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else if (order.getSubmitType().equals(2)){
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smsUtil.sendSmsCompleteNew(order.getConsultUserPhone(),order.getMatterName());
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}
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order.setState("4");
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entity.setState("7");
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}
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//新增已办结记录
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entity.setCreateTime(LocalDateTime.now());
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entity.setUpdateTime(LocalDateTime.now());
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entity.setFromDepartmentalId(sysUser.getDepartmentId());
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entity.setFromUserId(sysUser.getUserId()+"");
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entity.setGuideId(order.getId().toString());
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iGuideEvolveService.insertConfig(entity);
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iGuideRepairOrderService.updateSysUserOrderNum(entity);
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return toAjax(iGuideRepairOrderService.updateConfig(order));
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}
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/**
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* 取消导办工单
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* @param entity
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* @return
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*/
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@ApiOperation("取消导办工单")
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@PostMapping("/cancel")
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@Authorization
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public ResultData cancel(@RequestBody GuideEvolveEntity entity, @CurrentUser SysUser sysUser)
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{
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if(entity==null)
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{
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return ResultData.error("参数不能为空");
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}
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if(StringUtils.isEmpty(entity.getGuideId()))
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{
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return ResultData.error("工单id不能为空");
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}
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GuideRepairOrder order=iGuideRepairOrderService.selectConfigData(entity.getGuideId(),"");
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if(order==null)
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{
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return ResultData.error("该工单不存在!");
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}
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if(!StringUtils.equals(order.getState(),"1"))
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{
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return ResultData.error("该工单不能取消！");
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}
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//取消状态
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order.setState("5");
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//新增已取消记录
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entity.setCreateTime(LocalDateTime.now());
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entity.setUpdateTime(LocalDateTime.now());
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entity.setState("5");
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entity.setFromDepartmentalId(sysUser.getDepartmentId());
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entity.setFromUserId(sysUser.getUserId()+"");
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entity.setGuideId(order.getId().toString());
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iGuideEvolveService.insertConfig(entity);
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return toAjax(iGuideRepairOrderService.updateConfig(order));
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}
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/**
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* 工单评价
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* @param entity
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* @return
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*/
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@ApiOperation("工单评价")
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@PostMapping("/evaluate")
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@Authorization
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public ResultData evaluate(@RequestBody GuideRepairOrder entity, @CurrentUser SysUser sysUser)
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{
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if(entity==null)
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{
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return ResultData.error("参数不能为空");
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}
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if(entity.getId()<=0)
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{
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return ResultData.error("工单id不能为空");
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}
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if(StringUtils.isEmpty(entity.getEvaluateState()))
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{
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return ResultData.error("满意程度不能为空！");
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}
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//已办结
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entity.setState("3");
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//新增已办结记录
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GuideEvolveEntity guideEvolveEntity=new GuideEvolveEntity();
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guideEvolveEntity.setCreateTime(LocalDateTime.now());
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guideEvolveEntity.setUpdateTime(LocalDateTime.now());
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guideEvolveEntity.setState("13");
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guideEvolveEntity.setFromDepartmentalId(sysUser.getDepartmentId());
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guideEvolveEntity.setFromUserId(sysUser.getUserId()+"");
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guideEvolveEntity.setGuideId(entity.getId().toString());
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int i = iGuideRepairOrderService.updateConfig(entity);
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if (i>0)
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return toAjax( iGuideEvolveService.insertConfig(guideEvolveEntity));
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else
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return ResultData.error();
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}
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/**
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* 获取个人中心工单数据
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* @param sysUser 当前登录人员信息
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* @return
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*/
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@ApiOperation(value = "获取个人中心工单数据",response = GuideRepairOrder.class)
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@GetMapping("/personalCenter")
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@Authorization
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public ResultData selectBySubmitId(@CurrentUser SysUser sysUser){
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return ResultData.success(iGuideRepairOrderService.selectBySubmitId(sysUser.getUserId().toString()));
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}
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/**
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* 获取工单列表(分页)
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* @param matterName
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* @return
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*/
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@ApiOperation(value = "获取工单列表(分页)",response = GuideRepairOrder.class)
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@GetMapping("/getList")
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@Authorization
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public TableDataInfo selectConfigList(@RequestParam(value = "pageNum",required = false) Integer pageNum,
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@RequestParam(value = "pageSize",required = false) Integer pageSize,
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@RequestParam(value = "matterName",required = false) String matterName,
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@RequestParam(value = "status",required = false) String status,
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@RequestParam(value = "createTimeStartTime",required = false) String createTimeStartTime,
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@RequestParam(value = "createTimeTimeEndTime",required = false) String createTimeTimeEndTime,
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@RequestParam(value = "classifyId",required = false)String classifyId,
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@CurrentUser SysUser sysUser)
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{
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Assert.notNull(pageNum, "pageNum 不能为空");
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Assert.notNull(pageSize, "pageSize 不能为空");
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Page<GuideRepairOrder> pageParam = new Page<>(pageNum,pageSize);
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List<String> ids=null;
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String userId=null;
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if( StringUtils.equals("2",sysUser.getRoleIds()))
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{
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if(StringUtils.equals("1",sysUser.getIsDivisionHead()))
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{
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ids=PermissionUtil.getPermission(sysUser,iOrganizationChartService);
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}
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else
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{
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userId=sysUser.getUserId()+"";
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ids=new ArrayList<>();
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ids.add(sysUser.getDepartmentId());
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}
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}
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else
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{
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ids=PermissionUtil.getPermission(sysUser,iOrganizationChartService);
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}
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List<GuideRepairOrder> list = iGuideRepairOrderService.selectConfigList(pageParam,pageSize,
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matterName,ids,status,userId,createTimeStartTime,createTimeTimeEndTime,classifyId);
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int num=iGuideRepairOrderService.countConfigList(matterName,ids,status,userId);
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return getDataTable(list,num);
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}
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@ApiOperation("导办工单统计不同状态工单数")
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@GetMapping("/getWorkOrder")
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@Authorization
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public ResultData getWorkOrder(@CurrentUser SysUser sysUser)
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{
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WorkOrder workOrder=new WorkOrder();
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List<String> ids=null;
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String userId=null;
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if( StringUtils.equals("2",sysUser.getRoleIds()))
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{
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if(StringUtils.equals("1",sysUser.getIsDivisionHead()))
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{
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ids=PermissionUtil.getPermission(sysUser,iOrganizationChartService);
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}
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else
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{
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userId=sysUser.getUserId()+"";
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ids=new ArrayList<>();
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ids.add(sysUser.getDepartmentId());
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}
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}
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else
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{
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ids=PermissionUtil.getPermission(sysUser,iOrganizationChartService);
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}
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//状态（1待分配 2 待办结 3 已办结 4 待评价 5 已取消 ）
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workOrder.setAllNum(iGuideRepairOrderService.countStatisticsNum("",ids,null,null,null,null,null,userId));
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workOrder.setWaitDistribution(iGuideRepairOrderService.countStatisticsNum("1",ids,null,null,null,null,null,userId));
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workOrder.setWaitDealWith(iGuideRepairOrderService.countStatisticsNum("2",ids,null,null,null,null,null,userId));
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workOrder.setHaveDealWith(iGuideRepairOrderService.countStatisticsNum("3",ids,null,null,null,null,null,userId));
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workOrder.setRemainEvaluated(iGuideRepairOrderService.countStatisticsNum("4",ids,null,null,null,null,null,userId));
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workOrder.setCanceled(iGuideRepairOrderService.countStatisticsNum("5",ids,null,null,null,null,null,userId));
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//服务状态(1.已解决 2.未解决)
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workOrder.setUnsolved(iGuideRepairOrderService.countStatisticsNum(null,ids,null,null,null,null,"2",userId));
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workOrder.setResolved(iGuideRepairOrderService.countStatisticsNum(null,ids,null,null,null,null,"1",userId));
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//是否超时 （1 未超时 2已超时） 超时未办结
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workOrder.setOvertime(iGuideRepairOrderService.countStatisticsNum(null,ids,null,"2",null,null,null,userId));
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workOrder.setOvertimeWaitDealWith(iGuideRepairOrderService.countStatisticsNum("2",ids,null,"2",null,null,null,userId));
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return ResultData.success(workOrder);
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}
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/**
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* 删除工单
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* @param id
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* @return
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*/
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@ApiOperation(value = "删除工单",response = GuideRepairOrder.class)
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@DeleteMapping("/delete/{id}")
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@Authorization
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public ResultData deleteConfigById(@PathVariable("id") String id,@CurrentUser SysUser sysUser)
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{
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if(StringUtils.equals("1",sysUser.getUserType()) || StringUtils.equals("1",sysUser.getIsDivisionHead()) )
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{
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return toAjax(iGuideRepairOrderService.deleteConfigById(id));
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}
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return error("只有超管或者部门领导才能删除");
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}
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/**
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* 删除评论
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* @return
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*/
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@ApiOperation(value = "删除评论",response = GuideRepairOrder.class)
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@GetMapping("/deleteComment")
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@Authorization
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public ResultData deleteComment(@RequestParam(value = "id",required = false) Integer id,@CurrentUser SysUser sysUser){
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return iGuideRepairOrderService.deleteComment(id,sysUser);
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}
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}
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