package com.panzhihua.sangeshenbian.service.impl;
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import cn.hutool.core.bean.BeanUtil;
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import cn.hutool.core.collection.CollUtil;
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import cn.idev.excel.EasyExcel;
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import com.baomidou.mybatisplus.core.conditions.query.LambdaQueryWrapper;
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import com.baomidou.mybatisplus.core.conditions.update.LambdaUpdateWrapper;
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import com.baomidou.mybatisplus.extension.plugins.pagination.Page;
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import com.baomidou.mybatisplus.extension.service.impl.ServiceImpl;
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import com.deepoove.poi.XWPFTemplate;
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import com.panzhihua.common.exceptions.ServiceException;
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import com.panzhihua.common.model.vos.LoginUserInfoVO;
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import com.panzhihua.common.model.vos.sangeshenbian.SystemUserVo;
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import com.panzhihua.common.redis.RedisUtils;
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import com.panzhihua.common.utlis.DateUtils;
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import com.panzhihua.common.utlis.StringUtils;
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import com.panzhihua.sangeshenbian.config.AutoColumnWidthStrategy;
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import com.panzhihua.sangeshenbian.dao.ComplaintMapper;
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import com.panzhihua.sangeshenbian.enums.*;
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import com.panzhihua.sangeshenbian.model.dto.*;
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import com.panzhihua.sangeshenbian.model.entity.*;
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import com.panzhihua.sangeshenbian.model.excel.ComplaintExcel;
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import com.panzhihua.sangeshenbian.model.query.AnalyticStatisticsQuery;
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import com.panzhihua.sangeshenbian.model.query.BasePage;
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import com.panzhihua.sangeshenbian.model.query.ComplaintQuery;
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import com.panzhihua.sangeshenbian.model.vo.*;
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import com.panzhihua.sangeshenbian.service.*;
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import com.panzhihua.sangeshenbian.warpper.IdentityInformation;
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import com.panzhihua.sangeshenbian.warpper.MgtComplaintQuery;
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import com.panzhihua.sangeshenbian.warpper.PermissionsVO;
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import jodd.util.StringUtil;
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import lombok.RequiredArgsConstructor;
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import lombok.extern.slf4j.Slf4j;
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import org.springframework.beans.BeanUtils;
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import org.springframework.context.annotation.Lazy;
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import org.springframework.stereotype.Service;
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import org.springframework.transaction.annotation.Transactional;
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import javax.servlet.http.HttpServletResponse;
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import java.io.IOException;
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import java.io.InputStream;
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import java.math.BigDecimal;
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import java.math.RoundingMode;
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import java.net.URLEncoder;
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import java.text.ParseException;
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import java.text.SimpleDateFormat;
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import java.time.Duration;
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import java.time.LocalDate;
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import java.util.*;
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import java.util.stream.Collectors;
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import static cn.hutool.core.util.ObjectUtil.isNull;
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/**
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* <p>
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* 问题报告表 服务实现类
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* </p>
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*
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* @author
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* @since 2025-02-22
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*/
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@Slf4j
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@Service
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@RequiredArgsConstructor(onConstructor_ = {@Lazy})
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public class ComplaintServiceImpl extends ServiceImpl<ComplaintMapper, Complaint> implements IComplaintService {
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private final ISystemUserService systemUserService;
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private final IComplaintFlowService complaintFlowService;
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private final IComplaintProgressService complaintProgressService;
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private final IComplaintAuditRecordService complaintAuditRecordService;
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private final IBcRegionService bcRegionService;
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private final IComStreetService comStreetService;
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private final IComActService comActService;
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private final IWorkOrderItemConfigService workOrderItemConfigService;
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private final IComplaintCommentService complaintCommentService;
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private final HttpServletResponse response;
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private final IPartyMemberService partyMemberService;
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private final IdentityInformationService identityInformationService;
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private final RedisUtils redisUtils;
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@Override
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public void saveComplaint(Complaint complaint, LoginUserInfoVO loginUserInfoVO) {
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// 获取当前日期（年月日）
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String datePrefix = new SimpleDateFormat("yyyyMMdd").format(new Date());
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// 查询当前日期的最大流水号
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Complaint lastComplaint = getOne(new LambdaQueryWrapper<Complaint>()
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.likeRight(Complaint::getSerialNumber, datePrefix) // 查询以当前日期开头的流水号
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.orderByDesc(Complaint::getSerialNumber)
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.last("limit 1"));
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String serialNumber;
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if (isNull(lastComplaint)) {
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// 如果当天没有记录，从 0001 开始
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serialNumber = datePrefix + "0001";
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} else {
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// 获取当前日期的最大流水号，并递增
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String lastSerialNumber = lastComplaint.getSerialNumber();
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int num = Integer.parseInt(lastSerialNumber.substring(lastSerialNumber.length() - 4)); // 提取后4位数字
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serialNumber = datePrefix + String.format("%04d", num + 1); // 递增并格式化为4位
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}
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// 设置流水号
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complaint.setSerialNumber(serialNumber);
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Integer accountLevel = 5;
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//获取当前身份
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IdentityInformation identityInformationVO = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
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//1=党员，2=管理员
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SystemUser systemUser = identityInformationVO.getSystemUser();
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Integer identity = identityInformationVO.getIdentity();
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if (identity == 2) {
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SystemUserLevel systemUserLevel = identityInformationVO.getSystemUserLevel();
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accountLevel = systemUserLevel.getLevel();
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switch (accountLevel) {
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case 1:
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//市级
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complaint.setCityCode(510400);
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complaint.setReportUserName(systemUser.getName());
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complaint.setReportUserPhone(systemUser.getPhone());
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break;
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case 2:
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//区县级
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complaint.setCityCode(510400);
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complaint.setDistrictsCode(Integer.valueOf(systemUserLevel.getDistrictsCode()));
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complaint.setReportUserName(systemUser.getName());
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complaint.setReportUserPhone(systemUser.getPhone());
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break;
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case 3:
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//街道
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complaint.setCityCode(510400);
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complaint.setDistrictsCode(Integer.valueOf(systemUserLevel.getDistrictsCode()));
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complaint.setStreetId(Long.valueOf(systemUserLevel.getStreetId()));
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complaint.setReportUserName(systemUser.getName());
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complaint.setReportUserPhone(systemUser.getPhone());
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break;
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case 4:
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//社区
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complaint.setCityCode(510400);
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complaint.setDistrictsCode(Integer.valueOf(systemUserLevel.getDistrictsCode()));
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complaint.setStreetId(Long.valueOf(systemUserLevel.getStreetId()));
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complaint.setCommunityId(systemUserLevel.getCommunityId());
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complaint.setReportUserName(systemUser.getName());
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complaint.setReportUserPhone(systemUser.getPhone());
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break;
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case 5:
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//党员
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complaint.setCityCode(510400);
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complaint.setDistrictsCode(Integer.valueOf(systemUserLevel.getDistrictsCode()));
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complaint.setStreetId(Long.valueOf(systemUserLevel.getStreetId()));
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complaint.setCommunityId(systemUserLevel.getCommunityId());
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PartyMember partyMember = partyMemberService.getPartyMemberByPhone(loginUserInfoVO.getPhone());
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complaint.setPartyMemberId(partyMember.getId());
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complaint.setReportUserName(partyMember.getName());
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complaint.setReportUserPhone(partyMember.getPhone());
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break;
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}
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} else {
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PartyMember partyMember = partyMemberService.getPartyMemberByPhone(loginUserInfoVO.getPhone());
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//党员
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complaint.setCityCode(510400);
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complaint.setDistrictsCode(Integer.valueOf(partyMember.getDistrictsCode()));
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complaint.setStreetId(Long.valueOf(partyMember.getStreetId()));
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complaint.setCommunityId(partyMember.getCommunityId());
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complaint.setPartyMemberId(partyMember.getId());
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complaint.setReportUserName(partyMember.getName());
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complaint.setReportUserPhone(partyMember.getPhone());
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}
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complaint.setReportType(accountLevel);
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// 设置其他字段
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complaint.setStatus(ProcessStatusEnum.PROCESSING.getCode());
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complaint.setCreateTime(new Date(System.currentTimeMillis()));
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complaint.setCreateBy(loginUserInfoVO.getUserId());
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complaint.setUpdateBy(loginUserInfoVO.getUserId());
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complaint.setUpdateTime(new Date(System.currentTimeMillis()));
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//查询系统配置诉求处理期限，设置截止日期
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WorkOrderItemConfig config = workOrderItemConfigService.lambdaQuery().orderByDesc(WorkOrderItemConfig::getId).last("LIMIT 1").one();
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if (Objects.isNull(config)) {
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throw new ServiceException("工单事项未配置，请联系管理员");
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}
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complaint.setClosingTime(new Date(System.currentTimeMillis() + config.getDemandProcessingTime() * 24 * 60 * 60 * 1000));
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// 保存诉求记录
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save(complaint);
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}
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@Override
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@Transactional(rollbackFor = Exception.class)
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public void saveAndReport(ComplaintVO complaintVO, LoginUserInfoVO loginUserInfo) {
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Complaint complaint = new Complaint();
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BeanUtil.copyProperties(complaintVO, complaint);
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saveComplaint(complaint, loginUserInfo);
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ComplaintReportDTO dto = new ComplaintReportDTO();
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dto.setComplaintId(complaint.getId());
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dto.setComment(complaintVO.getComment());
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saveReport(dto, loginUserInfo);
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}
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@Override
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@Transactional(rollbackFor = Exception.class)
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public void saveAndComplete(ComplaintSaveAndCompleteDTO complaintVO, LoginUserInfoVO loginUserInfo) {
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Complaint complaint = new Complaint();
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BeanUtil.copyProperties(complaintVO, complaint);
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saveComplaint(complaint, loginUserInfo);
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ComplaintCompletionDTO complaintCompletionDTO = complaintVO.getComplaintCompletionDTO();
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complaintCompletionDTO.setComplaintId(complaint.getId());
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complaintCompletionDTO.setId(complaint.getId());
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saveResult(complaintCompletionDTO, loginUserInfo);
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}
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@Override
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public Page<ComplaintVO> complaintList(ComplaintQuery query, LoginUserInfoVO loginUserInfoVO) {
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Page<ComplaintVO> page = new Page<>(query.getPageNum(), query.getPageSize());
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//判断当前登录用户级别，查询对应工单
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Optional<SystemUser> systemUserByPhone = systemUserService.getSystemUserAdminByPhone(loginUserInfoVO.getPhone());
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Long targetId = null;
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Integer accountLevel = 5;
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//获取当前身份，1=党员，2=管理员
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IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
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Integer identity = identityInformation.getIdentity();
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query.setUserId(loginUserInfoVO.getUserId());
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//上级
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if (systemUserByPhone.isPresent() && null != identity && identity == 2) {
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SystemUser systemUser = systemUserByPhone.get();
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SystemUserLevel systemUserLevel = identityInformation.getSystemUserLevel();
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accountLevel = systemUserLevel.getLevel();
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switch (accountLevel) {
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case 1:
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//市级
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targetId = 510400L;
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break;
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case 2:
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//区县级
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targetId = Long.valueOf(systemUserLevel.getDistrictsCode());
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break;
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case 3:
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//街道
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targetId = Long.valueOf(systemUserLevel.getStreetId());
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break;
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case 4:
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//社区
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targetId = systemUserLevel.getCommunityId();
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break;
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case 5:
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//党员
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PartyMember partyMember = partyMemberService.getPartyMemberByPhone(loginUserInfoVO.getPhone());
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targetId = partyMember.getId();
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break;
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}
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} else {
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//党员
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PartyMember partyMember = partyMemberService.getPartyMemberByPhone(loginUserInfoVO.getPhone());
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targetId = partyMember.getId();
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}
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//查询对应诉求
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//page = baseMapper.selectComplaintPage(page, query, targetId, isSuperior);
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page = baseMapper.selectComplaintPage1(page, query, accountLevel, targetId);
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for (ComplaintVO s : page.getRecords()) {
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buttonPermission(s, systemUserByPhone, loginUserInfoVO);
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Integer auditButtonStatus = s.getAuditButtonStatus();
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Long reporterId = s.getReporterId();
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Long superiorId = s.getSuperiorId2();
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if (!targetId.equals(reporterId) && !targetId.equals(superiorId) && (s.getStatus() == 5)) {
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s.setStatus(0);
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}
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}
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return page;
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}
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/**
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* 列表按钮权限
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*/
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public void buttonPermission(ComplaintVO vo, Optional<SystemUser> systemUserByPhone, LoginUserInfoVO loginUserInfo) {
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vo.setListControlsButtonStatus(1);
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vo.setEvaluateButtonStatus(1);
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vo.setAuditButtonStatus(1);
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// 获取身份
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IdentityInformation currentIdentityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfo);
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Integer identity = currentIdentityInformation.getIdentity();
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SystemUserLevel systemUserLevel = currentIdentityInformation.getSystemUserLevel();
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SystemUser systemUser1 = currentIdentityInformation.getSystemUser();
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ComplaintAuditRecord one = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>()
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.eq(ComplaintAuditRecord::getComplaintId, vo.getId())
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// .ne(ComplaintAuditRecord::getAuditType, 1)
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.orderByDesc(ComplaintAuditRecord::getSort)
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.last(" limit 0, 1"));
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//没有审核数据，且正在办理，则按钮权限是添加人员的
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if (null == one && (vo.getStatus() == 0 || vo.getStatus() == 1 || vo.getStatus() == 2)) {
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/* if (systemUserByPhone.isPresent()) {
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SystemUser systemUser = systemUserByPhone.get();
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Integer accountLevel = systemUser.getAccountLevel();
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//当前身份是管理员
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if (2 == identity && accountLevel.compareTo(vo.getReportType()) == 0 && (accountLevel != 5)) {
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vo.setListControlsButtonStatus(0);
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}
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//如果当前身份是党员
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if (1 == identity && 5 == vo.getReportType()) {
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vo.setListControlsButtonStatus(0);
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}
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} else {
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if (vo.getReportType() == 5) {
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vo.setListControlsButtonStatus(0);
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}
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}*/
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//当前身份是管理员
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if (2 == identity && systemUserLevel.getLevel().compareTo(vo.getReportType()) == 0 && (systemUserLevel.getLevel() != 5)) {
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vo.setListControlsButtonStatus(0);
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}
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//如果当前身份是党员
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if (1 == identity && 5 == vo.getReportType()) {
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vo.setListControlsButtonStatus(0);
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}
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}
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//有审核数据，且正在办理
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if (null != one && (vo.getStatus() == 0 || vo.getStatus() == 1 || vo.getStatus() == 2 || vo.getStatus() == 6)) {
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//区分是上报数据还是下派数据
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if (one.getAuditType() == 2 || one.getAuditType() == 1) {
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//判断当前审核状态
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if (one.getAuditStatus() == 1) {
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//审核状态为通过，则权限给到上报审核的这一层
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/* if (systemUserByPhone.isPresent() && identity == 2) {
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SystemUser systemUser = systemUserByPhone.get();
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Integer accountLevel = systemUser.getAccountLevel();
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//非党员用户，必须是管理员有权限
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if (accountLevel.compareTo(one.getReportType()) == 0) {
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vo.setListControlsButtonStatus(0);
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}
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}*/
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if (identity == 2) {
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//非党员用户，必须是管理员有权限
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if (systemUserLevel.getLevel().compareTo(one.getReportType()) == 0) {
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vo.setListControlsButtonStatus(0);
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}
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}
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} else {
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//没有审核通过，则需要查询上一条审核通过的数据，如果没有则给到添加诉求的人
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ComplaintAuditRecord one1 = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>()
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.eq(ComplaintAuditRecord::getComplaintId, vo.getId())
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.eq(ComplaintAuditRecord::getAuditType, 2)
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.eq(ComplaintAuditRecord::getAuditStatus, 1)
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.orderByDesc(ComplaintAuditRecord::getSort)
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.last(" limit 0, 1"));
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if (null != one1) {
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//非党员用户，必须是管理员有权限
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if (identity == 2 && systemUserLevel.getLevel().compareTo(one1.getReportType()) == 0 && systemUserLevel.getLevel() != 5) {
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vo.setListControlsButtonStatus(0);
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}
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/*if (systemUserByPhone.isPresent()) {
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SystemUser systemUser = systemUserByPhone.get();
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Integer accountLevel = systemUser.getAccountLevel();
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Integer isAdmin = systemUser.getIsAdmin();
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//非党员用户，必须是管理员有权限
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if (accountLevel.compareTo(one1.getReportType()) == 0 && accountLevel != 5 && 1 == isAdmin) {
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vo.setListControlsButtonStatus(0);
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}
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}*/
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} else {
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//没有上一层审核通过的数据，则权限给到添加人
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/*if (systemUserByPhone.isPresent()) {
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SystemUser systemUser = systemUserByPhone.get();
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Integer accountLevel = systemUser.getAccountLevel();
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Integer isAdmin = systemUser.getIsAdmin();
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//当前身份是管理员
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if (2 == identity && accountLevel.compareTo(vo.getReportType()) == 0 && (accountLevel != 5 && 1 == isAdmin)) {
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vo.setListControlsButtonStatus(0);
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}
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//如果当前身份是党员
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if (1 == identity && 5 == vo.getReportType()) {
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vo.setListControlsButtonStatus(0);
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}
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} else {
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if (vo.getReportType() == 5) {
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vo.setListControlsButtonStatus(0);
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}
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}*/
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//当前身份是管理员
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if (2 == identity && systemUserLevel.getLevel().compareTo(vo.getReportType()) == 0 && (systemUserLevel.getLevel() != 5)) {
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vo.setListControlsButtonStatus(0);
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}
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//如果当前身份是党员
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if (1 == identity && 5 == vo.getReportType()) {
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vo.setListControlsButtonStatus(0);
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}
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}
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}
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}
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//下派数据
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if (one.getAuditType() == 3) {
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//判断当前审核状态
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if (one.getAuditStatus() == 1) {
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//审核状态为通过，则权限给到下报审核的这一层
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/*if (systemUserByPhone.isPresent()) {
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SystemUser systemUser = systemUserByPhone.get();
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Integer accountLevel = systemUser.getAccountLevel();
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Integer isAdmin = systemUser.getIsAdmin();
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//非党员用户，必须是管理员有权限
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if (accountLevel.compareTo(one.getReportType()) == 0 && 1 == isAdmin && 2 == identity) {
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vo.setListControlsButtonStatus(0);
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}
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}*/
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if (2 == identity && systemUserLevel.getLevel().compareTo(one.getReportType()) == 0) {
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vo.setListControlsButtonStatus(0);
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}
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}
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}
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}
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//有审核数据，且为审核中
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//审核状态为待审核，需要授权审核按钮
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if (null != one && (vo.getStatus() == 5 || vo.getStatus() == 7) && identity == 2) {
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SystemUser systemUser = systemUserByPhone.get();
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String targetId = "";
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Integer accountLevel = 5;
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//获取当前身份，1=党员，2=管理员
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accountLevel = systemUserLevel.getLevel();
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switch (accountLevel) {
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case 1:
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//市级
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targetId = "510400";
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break;
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case 2:
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//区县级
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targetId = systemUserLevel.getDistrictsCode();
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break;
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case 3:
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//街道
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targetId = systemUserLevel.getStreetId().toString();
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break;
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case 4:
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//社区
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targetId = systemUserLevel.getCommunityId().toString();
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break;
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case 5:
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//党员
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PartyMember partyMember = partyMemberService.getPartyMemberByPhone(systemUser.getPhone());
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targetId = partyMember.getId().toString();
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break;
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}
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ComplaintAuditRecord one2 = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>()
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.eq(ComplaintAuditRecord::getComplaintId, vo.getId())
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.eq(ComplaintAuditRecord::getLatestFlag, 1));
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if (one2.getReportType().equals(accountLevel) && one2.getSuperiorId().toString().equals(targetId)) {
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vo.setAuditButtonStatus(0);
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}
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}
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//状态为已办结，判断评价按钮
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int count = complaintCommentService.count(new LambdaQueryWrapper<ComplaintComment>().eq(ComplaintComment::getComplaintId, vo.getId()).eq(ComplaintComment::getDelFlag, 0));
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if ((vo.getStatus() == 3 || vo.getStatus() == 8) && 0 == count) {
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/* if (systemUserByPhone.isPresent()) {
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SystemUser systemUser = systemUserByPhone.get();
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Integer accountLevel = systemUser.getAccountLevel();
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Integer isAdmin = systemUser.getIsAdmin();
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//当前不是党员身份，需要是管理员才有权限
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if (2 == identity && accountLevel.compareTo(vo.getReportType()) == 0 && accountLevel != 5 && 1 == isAdmin) {
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vo.setEvaluateButtonStatus(0);
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}
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//当前是党员身份，只有是以党员身份提交的数据才有权限
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if (1 == identity && vo.getReportType() == 5) {
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vo.setEvaluateButtonStatus(0);
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}
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} else {
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if (vo.getReportType() == 5) {
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vo.setEvaluateButtonStatus(0);
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}
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}*/
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//当前不是党员身份，需要是管理员才有权限
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if (2 == identity && systemUserLevel.getLevel().compareTo(vo.getReportType()) == 0 && systemUserLevel.getLevel() != 5) {
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vo.setEvaluateButtonStatus(0);
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}
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//当前是党员身份，只有是以党员身份提交的数据才有权限
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if (1 == identity && vo.getReportType() == 5) {
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vo.setEvaluateButtonStatus(0);
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}
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}
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Long auditCreateBy = vo.getAuditCreateBy();
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Long userId = loginUserInfo.getUserId();
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if (null != auditCreateBy && auditCreateBy.compareTo(userId) == 0 && vo.getStatus() == 5) {
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vo.setWithdrawButtonStatus(0);
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} else {
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vo.setWithdrawButtonStatus(1);
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}
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}
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/**
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* 工单详情
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*
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* @param id
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* @return
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*/
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@Override
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public ComplaintVO detail(Long id, LoginUserInfoVO loginUserInfoVO) {
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Optional<SystemUser> systemUserByPhone = systemUserService.getSystemUserAdminByPhone(loginUserInfoVO.getPhone());
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String targetId = "";
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Integer accountLevel = 5;
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//获取当前身份，1=党员，2=管理员
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IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
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Integer identity = identityInformation.getIdentity();
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//上级
|
if (identity == 2) {
|
SystemUserLevel systemUserLevel = identityInformation.getSystemUserLevel();
|
accountLevel = systemUserLevel.getLevel();
|
switch (accountLevel) {
|
case 1:
|
//市级
|
targetId = "510400";
|
break;
|
case 2:
|
//区县级
|
targetId = systemUserLevel.getDistrictsCode();
|
break;
|
case 3:
|
//街道
|
targetId = systemUserLevel.getStreetId().toString();
|
break;
|
case 4:
|
//社区
|
targetId = systemUserLevel.getCommunityId().toString();
|
break;
|
case 5:
|
//党员
|
PartyMember partyMember = partyMemberService.getPartyMemberByPhone(loginUserInfoVO.getPhone());
|
targetId = partyMember.getId().toString();
|
break;
|
}
|
} else {
|
//党员
|
PartyMember partyMember = partyMemberService.getPartyMemberByPhone(loginUserInfoVO.getPhone());
|
targetId = partyMember.getId().toString();
|
}
|
ComplaintVO detail = baseMapper.getDetail(id);
|
if (detail.getStatus().equals(0)) {
|
List<ComplaintFlow> list = complaintFlowService.lambdaQuery().eq(ComplaintFlow::getComplaintId, id).orderByAsc(ComplaintFlow::getSort).list();
|
detail.setComplaintFlows(list);
|
}
|
//查询办理进度
|
List<ComplaintProgress> list = complaintProgressService.lambdaQuery().eq(ComplaintProgress::getComplaintId, id)
|
.orderByAsc(ComplaintProgress::getCreateTime).list();
|
detail.setComplaintProgresses(list);
|
|
|
buttonPermission(detail, systemUserByPhone, loginUserInfoVO);
|
Long reporterId = detail.getReporterId();
|
Long superiorId = detail.getSuperiorId2();
|
if (!String.valueOf(reporterId).equals(targetId) && !String.valueOf(superiorId).equals(targetId) && detail.getStatus() == 5) {
|
detail.setStatus(0);
|
}
|
|
|
// if (auditButtonStatus == 1 && detail.getStatus() == 5 && !Objects.equals(detail.getAuditCreateBy(), loginUserInfoVO.getUserId())){
|
// detail.setStatus(0);
|
// }
|
|
|
|
|
// //已办结，显示评价按钮
|
// int count = complaintCommentService.count(new LambdaQueryWrapper<ComplaintComment>().eq(ComplaintComment::getComplaintId, detail.getId()).eq(ComplaintComment::getDelFlag, 0));
|
// if(detail.getStatus() == 3 && 0 == count){
|
// if(systemUserByPhone.isPresent()){
|
// SystemUser systemUser = systemUserByPhone.get();
|
// Integer isAdmin = systemUser.getIsAdmin();
|
// if(accountLevel.compareTo(detail.getReportType()) == 0 && ((accountLevel != 5 && 1 == isAdmin) || accountLevel == 5)){
|
// detail.setEvaluateButtonStatus(0);
|
// }
|
// }else{
|
// if(detail.getReportType() == 5){
|
// detail.setEvaluateButtonStatus(0);
|
// }
|
// }
|
// }
|
return detail;
|
}
|
|
/**
|
* 办理进度录入
|
*
|
* @param dto
|
* @param loginUserInfoVO
|
*/
|
@Override
|
public void saveProcess(ComplaintProcessDTO dto, LoginUserInfoVO loginUserInfoVO) {
|
//获取当前身份
|
IdentityInformation identityInformationVO = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
|
|
List<PermissionsVO> permissions = identityInformationVO.getPermissions();
|
if (permissions.isEmpty()) {
|
throw new ServiceException("请先完善个人信息");
|
}
|
//上级
|
String name = "";
|
if (identityInformationVO.getIdentity() == 2) {
|
//1=党员，2=管理员
|
SystemUser systemUser = identityInformationVO.getSystemUser();
|
name = systemUser.getName();
|
} else if (identityInformationVO.getIdentity() == 1) {
|
PartyMember partyMember = identityInformationVO.getPartyMember();
|
name = partyMember.getName();
|
}
|
ComplaintProgress complaintProgress = BeanUtil.copyProperties(dto, ComplaintProgress.class);
|
complaintProgress.setCreateTime(new Date());
|
complaintProgress.setCreateBy(loginUserInfoVO.getUserId());
|
complaintProgress.setCreateByName(name);
|
complaintProgressService.save(complaintProgress);
|
}
|
|
/**
|
* 办理结果录入
|
*
|
* @param dto
|
* @param loginUserInfoVO
|
*/
|
@Override
|
public void saveResult(ComplaintCompletionDTO dto, LoginUserInfoVO loginUserInfoVO) {
|
//获取当前身份
|
IdentityInformation identityInformationVO = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
|
|
List<PermissionsVO> permissions = identityInformationVO.getPermissions();
|
if (permissions.isEmpty()) {
|
throw new ServiceException("请先完善个人信息");
|
}
|
Integer accountLevel = null;
|
String name = "";
|
//上级
|
if (identityInformationVO.getIdentity() == 2) {
|
//1=党员，2=管理员
|
SystemUser systemUser = identityInformationVO.getSystemUser();
|
SystemUserLevel systemUserLevel = identityInformationVO.getSystemUserLevel();
|
accountLevel = systemUserLevel.getLevel();
|
name = systemUser.getName();
|
} else if (identityInformationVO.getIdentity() == 1) {
|
accountLevel = 5;
|
PartyMember partyMember = identityInformationVO.getPartyMember();
|
name = partyMember.getName();
|
}
|
Complaint complaint = BeanUtil.copyProperties(dto, Complaint.class);
|
complaint.setUpdateTime(new Date());
|
complaint.setCompletionUserId(loginUserInfoVO.getUserId());
|
complaint.setCompletionUsername(name);
|
complaint.setCompletionUserPhone(loginUserInfoVO.getPhone());
|
complaint.setCompletionTime(new Date());
|
complaint.setCompletionUserLevel(accountLevel);
|
// 计算处理时间
|
Date createTime = complaint.getCreateTime();
|
long l = Duration.between(createTime.toInstant(), complaint.getCompletionTime().toInstant()).getSeconds() / 3600;
|
double handlingDay = new BigDecimal(l).divide(new BigDecimal("24"), 2, RoundingMode.HALF_UP).doubleValue();
|
complaint.setHandlingDay(handlingDay);
|
this.updateById(complaint);
|
}
|
|
/**
|
* 办理进度列表
|
*
|
* @param complaintId
|
* @return
|
*/
|
@Override
|
public List<ComplaintProgress> progress(Long complaintId) {
|
//查询办理进度
|
return complaintProgressService.lambdaQuery().eq(ComplaintProgress::getComplaintId, complaintId)
|
.orderByAsc(ComplaintProgress::getCreateTime).list();
|
}
|
|
|
@Override
|
@Transactional(rollbackFor = Exception.class)
|
public void saveReport(ComplaintReportDTO dto, LoginUserInfoVO loginUserInfoVO) {
|
String phone = loginUserInfoVO.getPhone();
|
IdentityInformation identityInformationVO = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
|
SystemUser adminUser = identityInformationVO.getSystemUser();
|
SystemUserLevel systemUserLevel = identityInformationVO.getSystemUserLevel();
|
|
Long superiorId;
|
int reportType;
|
int reporterLevel;
|
Long reporterId = null;
|
String departmentName = "";
|
String reporter = "";
|
if (identityInformationVO.getIdentity() == 1) {
|
PartyMember partyMember = partyMemberService.getPartyMemberByPhone(phone);
|
superiorId = partyMember.getCommunityId();
|
reporterId = partyMember.getId();
|
reportType = 4;
|
reporterLevel = 5;
|
departmentName = partyMember.getDistricts() + "-" + partyMember.getStreet() + "-" + partyMember.getCommunity();
|
reporter = partyMember.getName();
|
} else if (identityInformationVO.getIdentity() == 2) {
|
int accountLevel = systemUserLevel.getLevel(); // 改为基本类型
|
if (accountLevel == 1) {
|
throw new ServiceException("市级账号,无法上报！");
|
}
|
reportType = accountLevel - 1;
|
reporterLevel = accountLevel;
|
reporter = adminUser.getName();
|
|
// 使用基本类型比较并补充默认分支
|
if (accountLevel == ReportTypeEnum.COMMUNITY.getCode()) {
|
superiorId = Long.parseLong(systemUserLevel.getStreetId());
|
reporterId = systemUserLevel.getCommunityId();
|
} else if (accountLevel == ReportTypeEnum.STREET.getCode()) {
|
superiorId = Long.parseLong(systemUserLevel.getDistrictsCode());
|
reporterId = Long.parseLong(systemUserLevel.getStreetId());
|
} else if (accountLevel == ReportTypeEnum.DISTRICT.getCode()) {
|
superiorId = 510400L; // 攀枝花市
|
reporterId = Long.parseLong(systemUserLevel.getDistrictsCode());
|
} else if (accountLevel == ReportTypeEnum.PARTY.getCode()) {
|
superiorId = systemUserLevel.getCommunityId();
|
} else {
|
// 处理未预期的账号等级
|
throw new ServiceException("未知的账号等级");
|
}
|
//查询社区信息
|
switch (accountLevel) {
|
case 2:
|
BcRegion region = bcRegionService.getDistrictByCode(systemUserLevel.getDistrictsCode().toString());
|
if (Objects.nonNull(region)) {
|
departmentName = region.getRegionName();
|
}
|
break;
|
case 3:
|
ComStreet street = comStreetService.getById(systemUserLevel.getStreetId().toString());
|
if (Objects.nonNull(street)) {
|
BcRegion district = bcRegionService.getDistrictByCode(street.getAreaCode().toString());
|
departmentName = Objects.nonNull(district) ? district.getRegionName() + "-" + street.getName() : street.getName();
|
}
|
break;
|
case 4:
|
ComAct act = comActService.getById(systemUserLevel.getCommunityId());
|
if (Objects.nonNull(act)) {
|
ComStreet street2 = comStreetService.getById(adminUser.getStreetId().toString());
|
BcRegion district = bcRegionService.getDistrictByCode(act.getAreaCode());
|
departmentName = Objects.nonNull(district) && Objects.nonNull(street2) ?
|
district.getRegionName() + "-" + street2.getName() + "-" + act.getName() : act.getName();
|
}
|
break;
|
}
|
} else {
|
throw new ServiceException("未知的账号等级");
|
}
|
|
Complaint complaint = getById(dto.getComplaintId());
|
if (complaint.getStatus() != 0) {
|
complaint.setStatus(0);
|
}
|
updateById(complaint);
|
|
// 标记最新
|
complaintAuditRecordService.update(new LambdaUpdateWrapper<ComplaintAuditRecord>()
|
.eq(ComplaintAuditRecord::getComplaintId, dto.getComplaintId())
|
.set(ComplaintAuditRecord::getLatestFlag, false));
|
|
// 添加审核记录
|
int count = complaintAuditRecordService.count(new LambdaQueryWrapper<ComplaintAuditRecord>().eq(ComplaintAuditRecord::getComplaintId, complaint.getId()));
|
ComplaintAuditRecord complaintAuditRecord = new ComplaintAuditRecord();
|
complaintAuditRecord.setComplaintId(complaint.getId());
|
complaintAuditRecord.setLatestFlag(true);
|
complaintAuditRecord.setAuditType(2);
|
complaintAuditRecord.setAuditStatus(0);
|
complaintAuditRecord.setCreateBy(loginUserInfoVO.getUserId());
|
complaintAuditRecord.setCreateTime(new Date());
|
complaintAuditRecord.setUpdateBy(loginUserInfoVO.getUserId());
|
complaintAuditRecord.setUpdateTime(new Date());
|
complaintAuditRecord.setReporter(reporter);
|
complaintAuditRecord.setReportType(reportType);
|
complaintAuditRecord.setSuperiorId(superiorId);
|
complaintAuditRecord.setComment(dto.getComment());
|
complaintAuditRecord.setSort(count + 1);
|
complaintAuditRecord.setDepartmentName(departmentName);
|
complaintAuditRecord.setReporterLevel(reporterLevel);
|
complaintAuditRecord.setReporterId(reporterId);
|
complaintAuditRecord.setApplyName(reporter);
|
complaintAuditRecordService.save(complaintAuditRecord);
|
}
|
|
@Override
|
public void reportWithdraw(ComplaintReportWithdrawDTO dto, LoginUserInfoVO loginUserInfoVO) {
|
ComplaintAuditRecord complaintAuditRecord = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>()
|
.eq(ComplaintAuditRecord::getComplaintId, dto.getComplaintId())
|
.eq(ComplaintAuditRecord::getAuditType, 2)
|
.eq(ComplaintAuditRecord::getLatestFlag, true));
|
if (Objects.isNull(complaintAuditRecord)) {
|
throw new ServiceException("未找到相关记录");
|
}
|
complaintAuditRecord.setAuditStatus(3);
|
complaintAuditRecord.setUpdateBy(loginUserInfoVO.getUserId());
|
complaintAuditRecord.setUpdateTime(new Date());
|
complaintAuditRecord.setLatestFlag(false);
|
complaintAuditRecordService.updateById(complaintAuditRecord);
|
|
// 获取上一条记录
|
ComplaintAuditRecord lastRecord = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>()
|
.ne(ComplaintAuditRecord::getId, complaintAuditRecord.getId())
|
.eq(ComplaintAuditRecord::getComplaintId, dto.getComplaintId())
|
.eq(ComplaintAuditRecord::getAuditType, 2)
|
.eq(ComplaintAuditRecord::getLatestFlag, false)
|
.orderByDesc(ComplaintAuditRecord::getSort)
|
);
|
if (Objects.nonNull(lastRecord)) {
|
// 复制上一条记录
|
ComplaintAuditRecord newRecord = new ComplaintAuditRecord();
|
BeanUtils.copyProperties(lastRecord, newRecord);
|
newRecord.setId(null);
|
newRecord.setLatestFlag(true);
|
newRecord.setUpdateBy(loginUserInfoVO.getUserId());
|
newRecord.setUpdateTime(new Date());
|
complaintAuditRecordService.save(newRecord);
|
}
|
}
|
|
@Override
|
@Transactional(rollbackFor = Exception.class)
|
public void saveDispatch(ComplaintDispatch dto, LoginUserInfoVO loginUserInfoVO) {
|
IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
|
if (identityInformation.getIdentity() != 2) {
|
throw new ServiceException("无权下派");
|
}
|
|
SystemUserLevel systemUserLevel = identityInformation.getSystemUserLevel();
|
int accountLevel = systemUserLevel.getLevel(); // 改为基本类型
|
if (accountLevel == 4) {
|
throw new ServiceException("社区账号,无法下派！");
|
}
|
accountLevel++;
|
|
Complaint complaint = getById(dto.getComplaintId());
|
//查询当前单位审核记录表数据
|
//查询上报审核记录
|
// ComplaintAuditRecord complaintAuditRecord = complaintAuditRecordService.lambdaQuery()
|
// .eq(ComplaintAuditRecord::getComplaintId, dto.getComplaintId())
|
// .eq(ComplaintAuditRecord::getAuditType, 0)
|
// .eq(ComplaintAuditRecord::getLatestFlag, true)
|
// .eq(ComplaintAuditRecord::getReportType, adminUser.getAccountLevel())
|
// .last("LIMIT 1").one();
|
// 添加流转记录
|
// complaintFlowService.createFlow(complaintAuditRecord, 1,loginUserInfoVO.getUserId());
|
// 标记最新
|
complaintAuditRecordService.update(new LambdaUpdateWrapper<ComplaintAuditRecord>()
|
.eq(ComplaintAuditRecord::getComplaintId, dto.getComplaintId())
|
.set(ComplaintAuditRecord::getLatestFlag, false));
|
int count = complaintAuditRecordService.count(new LambdaQueryWrapper<ComplaintAuditRecord>().eq(ComplaintAuditRecord::getComplaintId, complaint.getId()));
|
ComplaintAuditRecord record = new ComplaintAuditRecord();
|
record.setComplaintId(complaint.getId());
|
record.setLatestFlag(true);
|
record.setAuditType(3);
|
record.setAuditStatus(1);
|
record.setCreateBy(loginUserInfoVO.getUserId());
|
record.setCreateTime(new Date(System.currentTimeMillis()));
|
record.setUpdateBy(loginUserInfoVO.getUserId());
|
record.setUpdateTime(new Date(System.currentTimeMillis()));
|
record.setReporter(loginUserInfoVO.getNickName());
|
record.setReportType(accountLevel);
|
record.setSuperiorId(dto.getDispatchId());
|
record.setSort(count + 1);
|
complaintAuditRecordService.save(record);
|
ComplaintAuditRecord complaintAuditRecord = new ComplaintAuditRecord();
|
complaintAuditRecord.setComplaintId(complaint.getId());
|
complaintAuditRecord.setReportType(systemUserLevel.getLevel());
|
Long superiorId = null;
|
switch (systemUserLevel.getLevel()) {
|
case 1:
|
superiorId = 510400L;//默认市级
|
break;
|
case 2:
|
superiorId = Long.parseLong(systemUserLevel.getDistrictsCode());
|
break;
|
case 3:
|
superiorId = Long.parseLong(systemUserLevel.getStreetId());
|
break;
|
case 4:
|
superiorId = systemUserLevel.getCommunityId();
|
break;
|
}
|
complaintAuditRecord.setSuperiorId(superiorId);
|
complaintFlowService.createFlow(complaintAuditRecord, 1, loginUserInfoVO.getUserId());
|
}
|
|
@Override
|
@Transactional(rollbackFor = Exception.class)
|
public void reportAudit(ComplaintReporAuditDTO complaintReporAuditDTO, LoginUserInfoVO loginUserInfoVO) {
|
|
IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
|
|
SystemUser systemUser = identityInformation.getSystemUser();
|
SystemUserLevel systemUserLevel = identityInformation.getSystemUserLevel();
|
if (identityInformation.getIdentity() != 2) {
|
throw new ServiceException("无权审核");
|
}
|
|
Long superiorId = 0L;
|
switch (systemUserLevel.getLevel()) {
|
case 1:
|
superiorId = 510400L;//默认市级
|
break;
|
case 2:
|
superiorId = Long.parseLong(systemUserLevel.getDistrictsCode());
|
break;
|
case 3:
|
superiorId = Long.parseLong(systemUserLevel.getStreetId());
|
break;
|
case 4:
|
superiorId = systemUserLevel.getCommunityId();
|
break;
|
}
|
|
//查询上报审核记录
|
ComplaintAuditRecord complaintAuditRecord = complaintAuditRecordService.lambdaQuery()
|
.eq(ComplaintAuditRecord::getComplaintId, complaintReporAuditDTO.getId())
|
.eq(ComplaintAuditRecord::getAuditType, 2)
|
.eq(ComplaintAuditRecord::getLatestFlag, true)
|
.eq(ComplaintAuditRecord::getReportType, systemUserLevel.getLevel())
|
.eq(ComplaintAuditRecord::getSuperiorId, superiorId)
|
.last("LIMIT 1").one();
|
if (Objects.isNull(complaintAuditRecord)) {
|
throw new ServiceException("上报申请记录不存在");
|
}
|
complaintAuditRecord.setAuditorName(systemUser.getName());
|
complaintAuditRecord.setAuditorPhone(systemUser.getPhone());
|
if (complaintReporAuditDTO.getAuditResult().equals(1)) {
|
complaintAuditRecord.setAuditStatus(1);
|
complaintAuditRecord.setAuditorId(loginUserInfoVO.getUserId());
|
complaintAuditRecordService.updateById(complaintAuditRecord);
|
//创建流程
|
ComplaintAuditRecord complaintAuditRecord2 = new ComplaintAuditRecord();
|
complaintAuditRecord2.setComplaintId(complaintReporAuditDTO.getId());
|
complaintAuditRecord2.setSuperiorId(complaintAuditRecord.getReporterId());
|
complaintAuditRecord2.setReportType(complaintAuditRecord.getReporterLevel());
|
complaintFlowService.createFlow(complaintAuditRecord2, 0, loginUserInfoVO.getUserId());
|
} else {
|
complaintAuditRecord.setRejectReason(complaintReporAuditDTO.getRejectReason());
|
complaintAuditRecord.setAuditStatus(2);
|
complaintAuditRecord.setAuditorId(loginUserInfoVO.getUserId());
|
complaintAuditRecordService.updateById(complaintAuditRecord);
|
}
|
}
|
|
|
@Override
|
@Transactional(rollbackFor = Exception.class)
|
public void saveDelay(ComplaintDelayDTO dto, LoginUserInfoVO loginUserInfoVO) {
|
IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
|
|
SystemUser systemUser = identityInformation.getSystemUser();
|
SystemUserLevel systemUserLevel = identityInformation.getSystemUserLevel();
|
Long superiorId;
|
int reportType;
|
String departmentName = "";
|
String reporter = "";
|
if (identityInformation.getIdentity() == 1) {
|
PartyMember partyMember = partyMemberService.getPartyMemberByPhone(loginUserInfoVO.getPhone());
|
superiorId = partyMember.getCommunityId();
|
if (Objects.isNull(superiorId)) {
|
throw new ServiceException("延期申请失败，请绑定社区");
|
}
|
reportType = ReportTypeEnum.COMMUNITY.getCode();
|
departmentName = partyMember.getDistricts() + "-" + partyMember.getStreet() + "-" + partyMember.getCommunity();
|
reporter = partyMember.getName();
|
} else if (identityInformation.getIdentity() == 2) {
|
int accountLevel = systemUserLevel.getLevel(); // 改为基本类型
|
if (accountLevel == 1) {
|
throw new ServiceException("市级账号,无法延期申请！");
|
}
|
reportType = accountLevel - 1;
|
reporter = systemUser.getName();
|
|
// 使用基本类型比较并补充默认分支
|
if (accountLevel == ReportTypeEnum.COMMUNITY.getCode()) {
|
superiorId = Long.parseLong(systemUserLevel.getStreetId());
|
} else if (accountLevel == ReportTypeEnum.STREET.getCode()) {
|
superiorId = Long.parseLong(systemUserLevel.getDistrictsCode());
|
} else if (accountLevel == ReportTypeEnum.DISTRICT.getCode()) {
|
superiorId = 510400L; // 攀枝花市
|
} else if (accountLevel == ReportTypeEnum.PARTY.getCode()) {
|
superiorId = systemUserLevel.getCommunityId();
|
} else {
|
// 处理未预期的账号等级
|
throw new ServiceException("未知的账号等级");
|
}
|
//查询社区信息
|
switch (accountLevel) {
|
case 2:
|
BcRegion region = bcRegionService.getDistrictByCode(systemUserLevel.getDistrictsCode().toString());
|
if (Objects.nonNull(region)) {
|
departmentName = region.getRegionName();
|
}
|
break;
|
case 3:
|
ComStreet street = comStreetService.getById(systemUserLevel.getStreetId().toString());
|
if (Objects.nonNull(street)) {
|
BcRegion district = bcRegionService.getDistrictByCode(street.getAreaCode().toString());
|
departmentName = Objects.nonNull(district) ? district.getRegionName() + "-" + street.getName() : street.getName();
|
}
|
break;
|
case 4:
|
ComAct act = comActService.getById(systemUserLevel.getCommunityId());
|
if (Objects.nonNull(act)) {
|
ComStreet street2 = comStreetService.getById(systemUserLevel.getStreetId().toString());
|
BcRegion district = bcRegionService.getDistrictByCode(act.getAreaCode());
|
departmentName = Objects.nonNull(district) && Objects.nonNull(street2) ?
|
district.getRegionName() + "-" + street2.getName() + "-" + act.getName() : act.getName();
|
}
|
break;
|
}
|
} else {
|
throw new ServiceException("无权申请");
|
}
|
|
// 清除最新记录
|
complaintAuditRecordService.update(new LambdaUpdateWrapper<ComplaintAuditRecord>()
|
.eq(ComplaintAuditRecord::getComplaintId, dto.getComplaintId())
|
.set(ComplaintAuditRecord::getLatestFlag, false));
|
int count = complaintAuditRecordService.count(new LambdaQueryWrapper<ComplaintAuditRecord>().eq(ComplaintAuditRecord::getComplaintId, dto.getComplaintId()));
|
ComplaintAuditRecord record1 = new ComplaintAuditRecord();
|
record1.setComplaintId(dto.getComplaintId());
|
record1.setLatestFlag(true);
|
record1.setAuditType(1);
|
record1.setAuditStatus(0);
|
record1.setCreateBy(loginUserInfoVO.getUserId());
|
record1.setCreateTime(new Date(System.currentTimeMillis()));
|
record1.setUpdateBy(loginUserInfoVO.getUserId());
|
record1.setUpdateTime(new Date(System.currentTimeMillis()));
|
record1.setReporter(reporter);
|
record1.setReportType(reportType);
|
record1.setSuperiorId(superiorId);
|
record1.setSort(count + 1);
|
record1.setComment(dto.getComment());
|
record1.setDepartmentName(departmentName);
|
// 冗余申请人名称
|
record1.setApplyName(reporter);
|
complaintAuditRecordService.save(record1);
|
}
|
|
|
@Override
|
public void delayAudit(ComplaintDelayAuditDTO dto, LoginUserInfoVO loginUserInfoVO) {
|
IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
|
SystemUser systemUser = identityInformation.getSystemUser();
|
SystemUserLevel systemUserLevel = identityInformation.getSystemUserLevel();
|
if (identityInformation.getIdentity() != 2) {
|
throw new ServiceException("无权审核");
|
}
|
|
int accountLevel = systemUserLevel.getLevel(); // 改为基本类型
|
Long superiorId;
|
// 使用基本类型比较并补充默认分支
|
if (accountLevel == ReportTypeEnum.COMMUNITY.getCode()) {
|
superiorId = systemUserLevel.getCommunityId();
|
} else if (accountLevel == ReportTypeEnum.STREET.getCode()) {
|
superiorId = Long.parseLong(systemUserLevel.getStreetId());
|
} else if (accountLevel == ReportTypeEnum.DISTRICT.getCode()) {
|
superiorId = Long.parseLong(systemUserLevel.getDistrictsCode());
|
} else if (accountLevel == ReportTypeEnum.CITY.getCode()) {
|
superiorId = 510400L;
|
} else {
|
// 处理未预期的账号等级
|
throw new ServiceException("未知的账号等级");
|
}
|
|
|
ComplaintAuditRecord complaintAuditRecord = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>()
|
.eq(ComplaintAuditRecord::getAuditType, 1)
|
.eq(ComplaintAuditRecord::getLatestFlag, 1)
|
.eq(ComplaintAuditRecord::getAuditStatus, 0)
|
.eq(ComplaintAuditRecord::getSuperiorId, superiorId)
|
.eq(ComplaintAuditRecord::getReportType, accountLevel)
|
.eq(ComplaintAuditRecord::getComplaintId, dto.getComplaintId())
|
.last("LIMIT 1"));
|
|
|
if (Objects.isNull(complaintAuditRecord)) {
|
throw new ServiceException("诉求延期申请不存在");
|
}
|
complaintAuditRecord.setAuditorName(systemUser.getName());
|
complaintAuditRecord.setAuditorPhone(systemUser.getPhone());
|
//审核通过后，设置诉求延期
|
if (complaintAuditRecord.getAuditType().equals(1) && complaintAuditRecord.getAuditStatus().equals(0) && dto.getAuditResult().equals(1)) {
|
Complaint complaint = getById(complaintAuditRecord.getComplaintId());
|
complaint.setStatus(1);
|
updateById(complaint);
|
|
complaintAuditRecord.setAuditStatus(1);
|
complaintAuditRecord.setAuditorId(loginUserInfoVO.getUserId());
|
complaintAuditRecordService.updateById(complaintAuditRecord);
|
}
|
//审核不通过
|
if (complaintAuditRecord.getAuditType().equals(1) && complaintAuditRecord.getAuditStatus().equals(0) && dto.getAuditResult().equals(2)) {
|
complaintAuditRecord.setRejectReason(dto.getRejectReason());
|
complaintAuditRecord.setAuditStatus(2);
|
complaintAuditRecord.setAuditorId(loginUserInfoVO.getUserId());
|
complaintAuditRecordService.updateById(complaintAuditRecord);
|
}
|
}
|
|
@Override
|
public List<DispatchVO> getDispatchList(LoginUserInfoVO loginUserInfoVO) {
|
|
IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
|
|
SystemUser adminUser = identityInformation.getSystemUser();
|
SystemUserLevel systemUserLevel = identityInformation.getSystemUserLevel();
|
|
if (identityInformation.getIdentity() != 2) {
|
throw new ServiceException("无权下派");
|
}
|
int accountLevel = systemUserLevel.getLevel(); // 改为基本类型
|
/* if (accountLevel == 1) {
|
throw new ServiceException("市级账号,无法上报！");
|
}*/
|
|
// 使用基本类型比较并补充默认分支
|
List<DispatchVO> dispatchVOList = new ArrayList<>();
|
if (accountLevel == ReportTypeEnum.STREET.getCode()) {
|
String streetId = systemUserLevel.getStreetId();
|
List<ComAct> list = comActService.list(new LambdaQueryWrapper<ComAct>().eq(ComAct::getStreetId, streetId));
|
for (ComAct comAct : list) {
|
DispatchVO dispatchVO = new DispatchVO();
|
dispatchVO.setId(comAct.getCommunityId().toString());
|
dispatchVO.setName(comAct.getName());
|
dispatchVOList.add(dispatchVO);
|
}
|
} else if (accountLevel == ReportTypeEnum.DISTRICT.getCode()) {
|
String districtsCode = systemUserLevel.getDistrictsCode();
|
List<ComStreet> list = comStreetService.list(new LambdaQueryWrapper<ComStreet>().eq(ComStreet::getAreaCode, districtsCode));
|
for (ComStreet street : list) {
|
DispatchVO dispatchVO = new DispatchVO();
|
dispatchVO.setId(street.getStreetId().toString());
|
dispatchVO.setName(street.getName());
|
dispatchVOList.add(dispatchVO);
|
}
|
} else if (accountLevel == ReportTypeEnum.CITY.getCode()) {
|
List<BcRegion> list = bcRegionService.list(new LambdaQueryWrapper<BcRegion>()
|
.eq(BcRegion::getHierarchyOrder, 3).eq(BcRegion::getParentId, 510400));//获取攀枝花市下的区县
|
for (BcRegion region : list) {
|
DispatchVO dispatchVO = new DispatchVO();
|
dispatchVO.setId(region.getRegionCode());
|
dispatchVO.setName(region.getRegionName());
|
dispatchVOList.add(dispatchVO);
|
}
|
} else {
|
// 处理未预期的账号等级
|
throw new ServiceException("未知的账号等级");
|
}
|
return dispatchVOList;
|
}
|
|
/**
|
* 获取待办诉求
|
*
|
* @param basePage
|
* @param loginUserInfo
|
* @return
|
*/
|
@Override
|
public Page<ComplaintTodoVO> getTodoList(BasePage basePage, LoginUserInfoVO loginUserInfo) {
|
IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfo);
|
SystemUserLevel systemUserLevel = identityInformation.getSystemUserLevel();
|
String targetId = "";
|
int isSuperior = 0;
|
//上级
|
if (identityInformation.getIdentity() == 2) {
|
Integer accountLevel = systemUserLevel.getLevel();
|
switch (accountLevel) {
|
case 1:
|
//市级
|
targetId = "510400";
|
break;
|
case 2:
|
//区县级
|
targetId = systemUserLevel.getDistrictsCode();
|
break;
|
case 3:
|
//街道
|
targetId = systemUserLevel.getStreetId();
|
break;
|
case 4:
|
//社区
|
targetId = systemUserLevel.getCommunityId().toString();
|
break;
|
}
|
isSuperior = 1;
|
} else {
|
//党员
|
targetId = loginUserInfo.getUserId().toString();
|
}
|
return baseMapper.getTodoList(new Page<>(basePage.getPageNum(), basePage.getPageSize()), targetId, isSuperior);
|
}
|
|
/**
|
* 延期情况说明
|
*
|
* @param complaintId
|
* @return
|
*/
|
@Override
|
public ComplaintAuditRecord delayDetail(Long complaintId) {
|
return complaintAuditRecordService.lambdaQuery().eq(ComplaintAuditRecord::getComplaintId, complaintId)
|
.eq(ComplaintAuditRecord::getAuditType, 1)
|
.eq(ComplaintAuditRecord::getLatestFlag, true)
|
.last("LIMIT 1").one();
|
}
|
|
/**
|
* 管理后台-诉求列表
|
*
|
* @param query
|
* @param loginUserInfo
|
* @return
|
*/
|
@Override
|
public Page<ComplaintVO> pageList(MgtComplaintQuery query, SystemUserVo loginUserInfo) {
|
return baseMapper.pageList(new Page<>(query.getPageNum(), query.getPageSize()), query, loginUserInfo);
|
}
|
|
@Override
|
public ComplaintVO getDetailMgt(Long id) {
|
Complaint complaint = getById(id);
|
ComplaintVO complaintVO = BeanUtil.copyProperties(complaint, ComplaintVO.class);
|
//查询办理进度
|
List<ComplaintProgress> complaintProgresses = complaintProgressService.lambdaQuery()
|
.eq(ComplaintProgress::getComplaintId, id).orderByDesc(ComplaintProgress::getCreateTime).list();
|
complaintVO.setComplaintProgresses(complaintProgresses);
|
//查询诉求流转记录
|
List<ComplaintFlow> complaintFlows = complaintFlowService.lambdaQuery()
|
.eq(ComplaintFlow::getComplaintId, id)
|
.orderByAsc(ComplaintFlow::getSort)
|
.list();
|
complaintVO.setComplaintFlows(complaintFlows);
|
//查询评价
|
ComplaintComment comment = complaintCommentService.lambdaQuery().eq(ComplaintComment::getComplaintId, id).last("LIMIT 1").one();
|
complaintVO.setComplaintComment(comment);
|
ArrayList<String> voiceFileList = new ArrayList<>();
|
String voiceFile = complaint.getVoiceFile();
|
if(StringUtils.isNotEmpty(voiceFile)){
|
for (String file :voiceFile.split(",")) {
|
voiceFileList.add(file);
|
}
|
}
|
|
complaintVO.setVoiceFileList(voiceFileList);
|
return complaintVO;
|
}
|
|
/**
|
* 诉求列表导出
|
*
|
* @param query
|
* @param loginUserInfo
|
*/
|
@Override
|
public void export(MgtComplaintQuery query, SystemUserVo loginUserInfo) throws IOException {
|
List<ComplaintVO> list = baseMapper.getList(query, loginUserInfo);
|
List<ComplaintExcel> complaintExcels = BeanUtil.copyToList(list, ComplaintExcel.class);
|
response.setContentType("application/vnd.openxmlformats-officedocument.spreadsheetml.sheet");
|
response.setCharacterEncoding("utf-8");
|
String fileName = URLEncoder.encode("诉求数据", "UTF-8").replaceAll("\\+", "%20");
|
response.setHeader("Content-disposition", "attachment;filename*=utf-8''" + fileName + ".xlsx");
|
EasyExcel.write(response.getOutputStream(), ComplaintExcel.class)
|
.sheet("诉求数据")
|
.registerWriteHandler(new AutoColumnWidthStrategy())
|
.doWrite(complaintExcels);
|
}
|
|
@Override
|
public String downloadFile(Long id, Integer type, SystemUserVo loginUserInfo) throws IOException {
|
Complaint complaint = baseMapper.getDetailBg(id);
|
if (Objects.isNull(complaint)) {
|
throw new ServiceException("该诉求不存在");
|
}
|
//查询社区信息
|
Integer reportType = complaint.getReportType();
|
String community = "";
|
switch (reportType) {
|
case 1:
|
community = "攀枝花市";
|
break;
|
case 2:
|
BcRegion region = bcRegionService.getDistrictByCode(complaint.getDistrictsCode().toString());
|
if (Objects.nonNull(region)) {
|
community = region.getRegionName();
|
}
|
break;
|
case 3:
|
ComStreet street = comStreetService.getById(complaint.getStreetId().toString());
|
if (Objects.nonNull(street)) {
|
BcRegion district = bcRegionService.getDistrictByCode(street.getAreaCode().toString());
|
community = Objects.nonNull(district) ? district.getRegionName() + "-" + street.getName() : street.getName();
|
}
|
break;
|
case 4:
|
ComAct act = comActService.getById(complaint.getCommunityId());
|
if (Objects.nonNull(act)) {
|
ComStreet street2 = comStreetService.getById(complaint.getStreetId().toString());
|
BcRegion district = bcRegionService.getDistrictByCode(act.getAreaCode());
|
community = Objects.nonNull(district) && Objects.nonNull(street2) ? district.getRegionName() + "-" + street2.getName() + "-" + act.getName() : act.getName();
|
}
|
break;
|
case 5:
|
ComAct act2 = comActService.getById(complaint.getCommunityId());
|
if (Objects.nonNull(act2)) {
|
ComStreet street2 = comStreetService.getById(complaint.getStreetId().toString());
|
BcRegion district = bcRegionService.getDistrictByCode(act2.getAreaCode());
|
community = Objects.nonNull(district) && Objects.nonNull(street2) ? district.getRegionName() + "-" + street2.getName() + "-" + act2.getName() : act2.getName();
|
}
|
break;
|
}
|
|
PartyMember partyMember = null;
|
if (Objects.nonNull(complaint.getPartyMemberId())) {
|
partyMember = partyMemberService.getById(complaint.getPartyMemberId());
|
}
|
String fileName = "";
|
switch (type) {
|
case 1:
|
fileName = "community_question.docx";
|
break;
|
case 2:
|
fileName = "question_handle.docx";
|
if (Objects.nonNull(partyMember)) {
|
if (StringUtil.isNotBlank(partyMember.getServiceTarget())) {
|
community = community + "-" + partyMember.getServiceTarget();
|
}
|
}
|
reportType = complaint.getCompletionUserLevel();
|
break;
|
case 3:
|
//如果上报或下派了，取当前操作人的层级
|
ComplaintAuditRecord record = complaintAuditRecordService.lambdaQuery().eq(ComplaintAuditRecord::getComplaintId, complaint.getId())
|
.in(ComplaintAuditRecord::getAuditType, 2, 3)
|
.eq(ComplaintAuditRecord::getAuditStatus, AuditStatusEnum.APPROVED.getCode())
|
.eq(ComplaintAuditRecord::getLatestFlag, true)
|
.last("LIMIT 1").one();
|
if (Objects.nonNull(record)) {
|
reportType = record.getReportType();
|
}
|
fileName = "notice.docx";
|
break;
|
}
|
Map<String, Object> map = new HashMap<>();
|
map.put("community", community);
|
map.put("problemType", complaint.getProblemType());
|
map.put("descriptionContent", complaint.getDescriptionContent());
|
map.put("reportType", reportType == null ? "" : ReportTypeEnum.getDescriptionByCode(reportType));
|
if (Objects.nonNull(partyMember)) {
|
map.put("partyOrganization", StringUtil.isNotBlank(partyMember.getPartyOrganization()) ? partyMember.getPartyOrganization() : "");
|
}
|
map.put("name", complaint.getName());
|
map.put("contactNumber", complaint.getContactNumber());
|
map.put("nickname", complaint.getReportUserName());
|
map.put("phone", complaint.getReportUserPhone());
|
List<ComplaintProgress> list = complaintProgressService.lambdaQuery().eq(ComplaintProgress::getComplaintId, id).orderByAsc(ComplaintProgress::getCreateTime).list();
|
StringBuilder sb = new StringBuilder();
|
if (CollUtil.isNotEmpty(list)) {
|
int rowNum = 1;
|
list.forEach(item -> {
|
sb.append(rowNum).append("、 ");
|
sb.append(item.getDescribe()).append("\n");
|
});
|
}
|
// 在文本中直接使用换行符
|
map.put("complaintProgress", sb.toString());
|
map.put("status", ComplaintExportEnum.getEnumByCode(complaint.getStatus()).getDesc());
|
if (2 == type) {
|
//查询诉求评价
|
ComplaintComment complaintComment = complaintCommentService.lambdaQuery().eq(ComplaintComment::getComplaintId, id).last("LIMIT 1").one();
|
if (Objects.nonNull(complaintComment)) {
|
map.put("rateStr", RateEnum.getEnumByCode(complaintComment.getRate()).getDesc());
|
}
|
//map.put("departmentLevel", ReportTypeEnum.getDescriptionByCode(loginUserInfo.getAccountLevel()) + "级");
|
}
|
response.setContentType("application/octet-stream");
|
String fileNameEncode = URLEncoder.encode(fileName, "UTF-8").replaceAll("\\+", "%20");
|
response.setHeader("Content-disposition", "attachment;filename=\"" + fileNameEncode + ".docx" + "\"");
|
InputStream resourceAsStream = this.getClass().getResourceAsStream("/template/" + fileName);
|
XWPFTemplate.compile(resourceAsStream).render(map).writeAndClose(response.getOutputStream());
|
return complaint.getName();
|
}
|
|
|
// public static void main(String[] args) {
|
// try {
|
// /*文本*/
|
// Map<String, Object> map = new HashMap<>();
|
// map.put("community", "社区社区");
|
// map.put("problemType", "就业");
|
// map.put("descriptionContent", "描述内容");
|
// map.put("reportType", "党员");
|
// map.put("partyOrganization", "石羊党群");
|
// map.put("name", "张三");
|
// map.put("contactNumber", "1888888888");
|
// map.put("nickname", "李四");
|
// map.put("phone", "17777777777");
|
// // 在文本中直接使用换行符
|
// String content = "第一行内容\n第二行内容\n第三行内容";
|
// map.put("complaintProgress", content);
|
// map.put("status", "处理中");
|
// XWPFTemplate.compile("F:\\DeskTop\\zhihuishequ\\springcloud_k8s_panzhihuazhihuishequ\\service_sangeshenbian\\src\\main\\resources\\template\\community_question.docx").render(map).writeToFile("F:\\DeskTop\\社区.docx");
|
// } catch (IOException e) {
|
// e.printStackTrace();
|
// }
|
// }
|
|
|
/**
|
* 获取超时未评价的数据
|
*
|
* @return
|
*/
|
@Override
|
public List<Complaint> getTimeoutAndNotComment() {
|
return this.baseMapper.getTimeoutAndNotComment();
|
}
|
|
/**
|
* 修改办理进度
|
* @param dto
|
*/
|
@Override
|
public void updateProgress(ComplaintProcessUpdateDto dto) {
|
complaintProgressService.update(new LambdaUpdateWrapper<ComplaintProgress>().eq(ComplaintProgress::getId, dto.getId())
|
.set(ComplaintProgress::getDescribe, dto.getDescribe()).set(ComplaintProgress::getImgUrl, dto.getImgUrl())
|
.set(ComplaintProgress::getVideo, dto.getVideo()) ) ;
|
}
|
|
/**
|
* 删除办理进度
|
* @param
|
*/
|
@Override
|
public void delProgress(Long id) {
|
complaintProgressService.removeById(id);
|
}
|
|
@Override
|
public AnalyticStatisticsOneVo analyticStatisticsOne(AnalyticStatisticsQuery query,List<Complaint> complaints, SimpleDateFormat simpleDateFormat) {
|
String nowYearMonth;
|
String lastYearMonth;
|
int value = LocalDate.now().getMonth().getValue();
|
if(value<10){
|
nowYearMonth = LocalDate.now().getYear() + "-0" + LocalDate.now().getMonth().getValue();
|
}else {
|
nowYearMonth = LocalDate.now().getYear() + "-" + LocalDate.now().getMonth().getValue();
|
}
|
int value1 = LocalDate.now().minusMonths(1).getMonth().getValue();
|
if(value1<10){
|
lastYearMonth = LocalDate.now().minusMonths(1).getYear() + "-0" + LocalDate.now().minusMonths(1).getMonth().getValue();
|
}else {
|
lastYearMonth = LocalDate.now().minusMonths(1).getYear() + "-" + LocalDate.now().minusMonths(1).getMonth().getValue();
|
}
|
|
|
AnalyticStatisticsOneVo vo = new AnalyticStatisticsOneVo();
|
|
// 诉求单量总计
|
vo.setAllTotal(complaints.size());
|
|
// 诉求单量本月
|
int thisMonthTotal = (int)complaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(nowYearMonth)).count();
|
vo.setThisMonthTotal( thisMonthTotal);
|
|
// 诉求单量同比上月
|
int lastMonthTotal = (int)complaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(lastYearMonth)).count();
|
vo.setLastMonthCompareTotal(thisMonthTotal- lastMonthTotal);
|
|
// 正在办理
|
int nowTransactTotal = (int) complaints.stream().filter(e -> e.getStatus() == 0).count();
|
vo.setNowTransactTotal(nowTransactTotal);
|
|
// 审核中
|
int auditTransactTotal = (int) complaints.stream().filter(e -> e.getStatus() == 5 || e.getStatus() == 7).count();
|
vo.setAuditTransactTotal(auditTransactTotal);
|
|
// 延期办理
|
int postponeTransactTotal = (int) complaints.stream().filter(e -> e.getStatus() == 1).count();
|
vo.setPostponeTransactTotal(postponeTransactTotal);
|
|
// 已办结
|
int completeTransactTotal = (int) complaints.stream().filter(e -> e.getStatus() == 3).count();
|
vo.setCompleteTransactTotal(completeTransactTotal);
|
|
// 超时办理总量
|
List<Complaint> overtimeComplaints = complaints.stream().filter(e -> e.getStatus() == 2).collect(Collectors.toList());
|
vo.setOvertimeTransactTotal(overtimeComplaints.size());
|
|
// 超时办理本月
|
int thisMonthOvertimeTransactTotal = (int) overtimeComplaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(nowYearMonth)).count();
|
vo.setThisMonthOvertimeTransactTotal(thisMonthOvertimeTransactTotal);
|
|
// 超时办理同比上月
|
int lastMonthOvertimeTransactTotal = (int) overtimeComplaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(lastYearMonth)).count();
|
vo.setLastMonthOvertimeTransactCompareTotal(thisMonthOvertimeTransactTotal-lastMonthOvertimeTransactTotal);
|
|
// 平均处理时长
|
if(complaints.size()>0) {
|
double averageDay = complaints.stream().mapToDouble(v -> v.getHandlingDay() == null ? 0 : v.getHandlingDay()).average().getAsDouble();
|
averageDay = BigDecimal.valueOf(averageDay).setScale(2, RoundingMode.HALF_UP).doubleValue();
|
vo.setAverageTime(averageDay);
|
|
List<Complaint> thisMonthAverageTimeComplaints = complaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(nowYearMonth)).collect(Collectors.toList());
|
if(thisMonthAverageTimeComplaints.size()>0){
|
double thisMonthAverageTime = thisMonthAverageTimeComplaints.stream().mapToDouble(v -> v.getHandlingDay() == null ? 0 : v.getHandlingDay()).average().getAsDouble();
|
thisMonthAverageTime = BigDecimal.valueOf(thisMonthAverageTime).setScale(2, RoundingMode.HALF_UP).doubleValue();
|
vo.setThisMonthAverageTime(thisMonthAverageTime);
|
}
|
List<Complaint> lastMonthAverageTimeComplaints = complaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(lastYearMonth)).collect(Collectors.toList());
|
if(lastMonthAverageTimeComplaints.size()>0){
|
double lastMonthAverageTime = lastMonthAverageTimeComplaints.stream().mapToDouble(v -> v.getHandlingDay() == null ? 0 : v.getHandlingDay()).average().getAsDouble();
|
lastMonthAverageTime = BigDecimal.valueOf(lastMonthAverageTime).setScale(2, RoundingMode.HALF_UP).doubleValue();
|
vo.setAverageTime(vo.getThisMonthAverageTime() - lastMonthAverageTime);
|
}
|
|
}
|
// 获取评价了的诉求
|
List<Complaint> commentRateComplaints = complaints.stream().filter(e -> e.getCommentRate() != null).collect(Collectors.toList());
|
long count = commentRateComplaints.stream().filter(e -> e.getCommentRate() > 1).count();
|
int size = commentRateComplaints.size();
|
if(size>0){
|
BigDecimal multiply = BigDecimal.valueOf(count).divide(new BigDecimal(size), 2, BigDecimal.ROUND_HALF_UP).multiply(new BigDecimal("100"));
|
vo.setSatisfactionRate(multiply.doubleValue());
|
|
List<Complaint> nowMonth = commentRateComplaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(nowYearMonth)).collect(Collectors.toList());
|
// 当月满意
|
long count1 = nowMonth.stream().filter(e -> e.getCommentRate() > 1).count();
|
// 当月的评价数
|
int nowMonthSize = nowMonth.size();
|
if(nowMonthSize>0){
|
BigDecimal multiply1 = BigDecimal.valueOf(count1).divide(new BigDecimal(nowMonthSize), 2, BigDecimal.ROUND_HALF_UP).multiply(new BigDecimal("100"));
|
vo.setThisMonthSatisfactionRate(multiply1.doubleValue());
|
}
|
|
List<Complaint> lastMonth = commentRateComplaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(nowYearMonth)).collect(Collectors.toList());
|
// 当月满意
|
long count2 = lastMonth.stream().filter(e -> e.getCommentRate() > 1).count();
|
// 当月的评价数
|
int lastMonthSize = lastMonth.size();
|
if(lastMonthSize>0){
|
BigDecimal multiply2 = BigDecimal.valueOf(count2).divide(new BigDecimal(lastMonthSize), 2, BigDecimal.ROUND_HALF_UP).multiply(new BigDecimal("100"));
|
vo.setLastMonthCompareSatisfactionRate(vo.getThisMonthSatisfactionRate()-multiply2.doubleValue());
|
}
|
}
|
return vo;
|
}
|
|
@Override
|
public List<AnalyticStatisticsTwoVo> analyticStatisticsTwo(AnalyticStatisticsQuery query, List<Complaint> complaints, SimpleDateFormat simpleDateFormat) {
|
ArrayList<AnalyticStatisticsTwoVo> list = new ArrayList<>();
|
try {
|
if (StringUtils.isNotEmpty(query.getTime())) {
|
String[] split = query.getTime().split(" - ");
|
Date parse = simpleDateFormat.parse(split[0] + " 00:00:00");
|
Date parse1 = simpleDateFormat.parse(split[1] + " 23:59:59");
|
complaints = complaints.stream().filter(e -> e.getCreateTime().getTime() <= parse1.getTime() && e.getCreateTime().getTime() >= parse.getTime()).collect(Collectors.toList());
|
int day = DateUtils.getDay(parse, parse1);
|
|
for (int i = 0; i <= day; i++) {
|
AnalyticStatisticsTwoVo analyticStatisticsTwoVo = new AnalyticStatisticsTwoVo();
|
if(i==0){
|
List<Complaint> collect = complaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(split[0])).collect(Collectors.toList());
|
analyticStatisticsTwoVo.setTime(split[0]);
|
analyticStatisticsTwoVo.setAllTotal(collect.size());
|
int count = (int) collect.stream().filter(e -> e.getStatus() == 3).count();
|
analyticStatisticsTwoVo.setCompleteTotal(count);
|
list.add(analyticStatisticsTwoVo);
|
}else {
|
String nextDay = DateUtils.getNextDay(parse, i);
|
List<Complaint> collect = complaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(nextDay)).collect(Collectors.toList());
|
analyticStatisticsTwoVo.setTime(nextDay);
|
analyticStatisticsTwoVo.setAllTotal(collect.size());
|
int count = (int) collect.stream().filter(e -> e.getStatus() == 3).count();
|
analyticStatisticsTwoVo.setCompleteTotal(count);
|
list.add(analyticStatisticsTwoVo);
|
}
|
}
|
|
} else {
|
String time = DateUtils.getBeforeDay(6) + " 00:00:00";
|
Date parse = simpleDateFormat.parse(time);
|
// 近7天数据
|
complaints = complaints.stream().filter(e -> e.getCreateTime().getTime() <= new Date().getTime() && e.getCreateTime().getTime() >= parse.getTime()).collect(Collectors.toList());
|
|
for (int i = 6; i > 0; i--) {
|
// 获取前7天的时间
|
String day = DateUtils.getBeforeDay(i);
|
List<Complaint> complaintList = complaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(day)).collect(Collectors.toList());
|
AnalyticStatisticsTwoVo analyticStatisticsTwoVo = new AnalyticStatisticsTwoVo();
|
analyticStatisticsTwoVo.setTime(day);
|
analyticStatisticsTwoVo.setAllTotal(complaintList.size());
|
int count = (int) complaintList.stream().filter(e -> e.getStatus() == 3).count();
|
analyticStatisticsTwoVo.setCompleteTotal(count);
|
list.add(analyticStatisticsTwoVo);
|
}
|
|
}
|
} catch (ParseException e) {
|
throw new RuntimeException(e);
|
}
|
return list;
|
}
|
|
@Override
|
public List<AnalyticStatisticsThreeVo> analyticStatisticsThree(AnalyticStatisticsQuery query, List<Complaint> complaints) {
|
Map<String, List<Complaint>> groupedByProblemType = complaints.stream()
|
.collect(Collectors.groupingBy(Complaint::getProblemType));
|
List<AnalyticStatisticsThreeVo> analyticStatisticsThreeVos = groupedByProblemType.entrySet().stream()
|
.map(entry -> {
|
AnalyticStatisticsThreeVo analyticStatisticsThreeVo = new AnalyticStatisticsThreeVo();
|
analyticStatisticsThreeVo.setName(entry.getKey());
|
analyticStatisticsThreeVo.setAllTotal(entry.getValue().size());
|
return analyticStatisticsThreeVo;
|
})
|
.collect(Collectors.toList());
|
analyticStatisticsThreeVos = analyticStatisticsThreeVos.stream().sorted(Comparator.comparing(AnalyticStatisticsThreeVo::getAllTotal).reversed()).collect(Collectors.toList());
|
if(query.getRank()==null){
|
return analyticStatisticsThreeVos;
|
}else if(query.getRank()==5){
|
return analyticStatisticsThreeVos.stream().limit(5).collect(Collectors.toList());
|
}else if(query.getRank()==10){
|
return analyticStatisticsThreeVos.stream().limit(10).collect(Collectors.toList());
|
}
|
return Collections.emptyList();
|
}
|
|
@Override
|
public AnalyticStatisticsFourVo analyticStatisticsFour(List<Complaint> complaints) {
|
AnalyticStatisticsFourVo vo = new AnalyticStatisticsFourVo();
|
// 0：不满意 1：一般 2：满意 3：非常满意
|
long count = complaints.stream().filter(e -> e.getCommentRate() != null && e.getCommentRate() == 0).count();
|
long count1 = complaints.stream().filter(e -> e.getCommentRate() != null && e.getCommentRate() == 1).count();
|
long count2 = complaints.stream().filter(e -> e.getCommentRate() != null && e.getCommentRate() == 2).count();
|
long count3 = complaints.stream().filter(e -> e.getCommentRate() != null && e.getCommentRate() == 3).count();
|
vo.setDissatisfactionRate(BigDecimal.valueOf(count).divide(BigDecimal.valueOf(complaints.size()), 2, RoundingMode.HALF_UP).multiply(new BigDecimal("100")).doubleValue());
|
vo.setGeneralSatisfactionRate(BigDecimal.valueOf(count1).divide(BigDecimal.valueOf(complaints.size()), 2, RoundingMode.HALF_UP).multiply(new BigDecimal("100")).doubleValue());
|
vo.setSatisfactionRate(BigDecimal.valueOf(count2).divide(BigDecimal.valueOf(complaints.size()), 2, RoundingMode.HALF_UP).multiply(new BigDecimal("100")).doubleValue());
|
vo.setGreatSatisfactionRate(BigDecimal.valueOf(count3).divide(BigDecimal.valueOf(complaints.size()), 2, RoundingMode.HALF_UP).multiply(new BigDecimal("100")).doubleValue());
|
|
return vo;
|
}
|
|
|
}
|
