package com.panzhihua.sangeshenbian.service;
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import com.baomidou.mybatisplus.extension.plugins.pagination.Page;
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import com.panzhihua.common.model.vos.LoginUserInfoVO;
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import com.panzhihua.sangeshenbian.model.dto.ComplaintCompletionDTO;
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import com.panzhihua.sangeshenbian.model.dto.ComplaintProcessDTO;
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import com.panzhihua.sangeshenbian.model.entity.Complaint;
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import com.baomidou.mybatisplus.extension.service.IService;
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import com.panzhihua.sangeshenbian.model.query.BasePage;
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import com.panzhihua.sangeshenbian.model.query.ComplaintQuery;
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import com.panzhihua.sangeshenbian.model.vo.ComplaintTodoVO;
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import com.panzhihua.sangeshenbian.model.vo.ComplaintVO;
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/**
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* <p>
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* 问题报告表 服务类
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* </p>
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*
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* @author
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* @since 2025-02-22
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*/
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public interface IComplaintService extends IService<Complaint> {
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void saveComplaint(Complaint complaint,Long userId);
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/**
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* 诉求列表
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*
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* @param query
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* @param loginUserInfoVO
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* @return
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*/
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Page<ComplaintVO> complaintList(ComplaintQuery query, LoginUserInfoVO loginUserInfoVO);
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/**
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* 工单详情
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* @param id
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* @return
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*/
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ComplaintVO detail(Long id);
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/**
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* 保存办理进度
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* @param dto
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* @param userId
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*/
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void saveProcess(ComplaintProcessDTO dto, Long userId);
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/**
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* 办理结果录入
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*
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* @param dto
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* @param loginUserInfoVO
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*/
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void saveResult(ComplaintCompletionDTO dto, LoginUserInfoVO loginUserInfoVO);
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/**
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* 获取待办诉求
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* @param page
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* @param loginUserInfo
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* @return
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*/
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Page<ComplaintTodoVO> getTodoList(BasePage page, LoginUserInfoVO loginUserInfo);
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}
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