liujie
2025-06-27 3632162b5cbffbe53f86094604f213d20fda2e35
springcloud_k8s_panzhihuazhihuishequ/service_westcommittee/src/main/java/com/panzhihua/westcommittee/api/MgtComplaintController.java
@@ -4,17 +4,19 @@
import com.baomidou.mybatisplus.extension.plugins.pagination.Page;
import com.panzhihua.common.controller.BaseController;
import com.panzhihua.common.exceptions.ServiceException;
import com.panzhihua.common.model.vos.LoginUserInfoVO;
import com.panzhihua.common.model.vos.R;
import com.panzhihua.common.model.vos.west.SystemUserVo;
import com.panzhihua.westcommittee.annotation.DistributedLock;
import com.panzhihua.westcommittee.annotation.SysLog;
import com.panzhihua.westcommittee.model.dto.AssignComplainDto;
import com.panzhihua.westcommittee.model.dto.ComplaintProcessUpdateDto;
import com.panzhihua.westcommittee.model.dto.*;
import com.panzhihua.westcommittee.model.entity.Complaint;
import com.panzhihua.westcommittee.model.entity.ComplaintComment;
import com.panzhihua.westcommittee.model.entity.Department;
import com.panzhihua.westcommittee.model.entity.SystemUser;
import com.panzhihua.westcommittee.model.vo.ComplaintVO;
import com.panzhihua.westcommittee.model.vo.DispatchVO;
import com.panzhihua.westcommittee.service.IComplaintCommentService;
import com.panzhihua.westcommittee.service.IComplaintService;
import com.panzhihua.westcommittee.service.IDepartmentService;
import com.panzhihua.westcommittee.service.ISystemUserService;
@@ -23,13 +25,18 @@
import io.swagger.annotations.ApiOperation;
import io.swagger.annotations.ApiParam;
import lombok.RequiredArgsConstructor;
import org.springframework.beans.BeanUtils;
import org.springframework.context.annotation.Lazy;
import org.springframework.web.bind.annotation.*;
import javax.validation.Valid;
import java.io.IOException;
import java.text.SimpleDateFormat;
import java.util.ArrayList;
import java.util.Date;
import java.util.List;
import static cn.hutool.core.util.ObjectUtil.isNull;
/**
 * @author mitao
@@ -43,6 +50,7 @@
    private final IComplaintService complaintService;
    private final ISystemUserService systemUserService;
    private final IDepartmentService departmentService;
    private final IComplaintCommentService complaintCommentService;
    @PostMapping("/save")
    @ApiOperation(value = "录入诉求")
@@ -78,7 +86,11 @@
    @PostMapping("/assignComplain")
    @ApiOperation(value = "分配诉求")
    public R<?> assignComplain(@Valid@RequestBody AssignComplainDto dto) {
        complaintService.assignComplain(getLoginUserInfo(),dto.getComplainId(),dto.getDeptId(),dto.getRemark());
        SystemUserVo loginUserInfoWest = getLoginUserInfoWest();
        LoginUserInfoVO loginUserInfoVO = new LoginUserInfoVO();
        loginUserInfoVO.setPhone(loginUserInfoWest.getPhone());
        loginUserInfoVO.setUserId(Long.valueOf(loginUserInfoWest.getId()));
        complaintService.assignComplain(loginUserInfoVO,dto.getComplainId(),dto.getDeptId(),dto.getRemark(),dto.getProblemType());
        return R.ok();
    }
@@ -94,11 +106,11 @@
    @ApiOperation("诉求详情")
    @GetMapping("/detail/{id}")
    public R<ComplaintVO> detail(@ApiParam(name = "id", value = "诉求id", required = true) @PathVariable("id") Long id) {
        return R.ok(complaintService.getDetailMgt(id));
    }
//    @ApiOperation("诉求详情")
//    @GetMapping("/detail/{id}")
//    public R<ComplaintVO> detail(@ApiParam(name = "id", value = "诉求id", required = true) @PathVariable("id") Long id) {
//        return R.ok(complaintService.getDetailMgt(id));
//    }
    @ApiOperation("导出")
    @PostMapping("/export")
    @SysLog(operatorCategory = "诉求导出",operId = 9)
@@ -128,7 +140,6 @@
    }
    @ApiOperation("社区问题单、问题处理单、协调通知单 下载")
    @GetMapping("/download-file/{id}/{type}")
    @SysLog(operatorCategory = "单导出",operId = 10)
@@ -141,4 +152,202 @@
            throw new RuntimeException(e);
        }
    }
    @ApiOperation("诉求详情")
    @GetMapping("/detail/{id}")
    public R<ComplaintVO> detail(Long id) {
        SystemUserVo loginUserInfoWest = getLoginUserInfoWest();
        LoginUserInfoVO loginUserInfoVO = new LoginUserInfoVO();
        loginUserInfoVO.setPhone(loginUserInfoWest.getPhone());
        loginUserInfoVO.setUserId(Long.valueOf(loginUserInfoWest.getId()));
        return R.ok(complaintService.detail(id,loginUserInfoVO));
    }
    @PostMapping("/save-process")
    @ApiOperation("办理进度录入")
    public R<?> saveProcess(@Valid @RequestBody ComplaintProcessDTO dto){
        SystemUserVo loginUserInfoWest = getLoginUserInfoWest();
        LoginUserInfoVO loginUserInfoVO = new LoginUserInfoVO();
        loginUserInfoVO.setPhone(loginUserInfoWest.getPhone());
        complaintService.saveProcess(dto,loginUserInfoVO);
        return R.ok();
    }
    @PostMapping("/save-result")
    @ApiOperation("办理结果录入")
    public R<?> saveResult(@RequestBody ComplaintCompletionDTO dto){
        SystemUserVo loginUserInfoWest = getLoginUserInfoWest();
        LoginUserInfoVO loginUserInfoVO = new LoginUserInfoVO();
        loginUserInfoVO.setPhone(loginUserInfoWest.getPhone());
        loginUserInfoVO.setUserId(Long.valueOf(loginUserInfoWest.getId()));
        complaintService.saveResult(dto,loginUserInfoVO);
        return R.ok();
    }
    /**
     * 问题上报
     */
    @PostMapping("/report")
    @ApiOperation(value = "问题上报")
    public R<?> report(@RequestBody ComplaintReportDTO complaintReportDTO) {
        SystemUserVo loginUserInfoWest = getLoginUserInfoWest();
        LoginUserInfoVO loginUserInfoVO = new LoginUserInfoVO();
        loginUserInfoVO.setPhone(loginUserInfoWest.getPhone());
        loginUserInfoVO.setUserId(Long.valueOf(loginUserInfoWest.getId()));
        complaintService.saveReport(complaintReportDTO, loginUserInfoVO);
        return R.ok();
    }
    /**
     * 延期申请
     */
    @PostMapping("/saveDelay")
    @ApiOperation(value = "延期申请")
    public R<?> saveDelay(@Valid @RequestBody ComplaintDelayDTO dto){
        SystemUserVo loginUserInfoWest = getLoginUserInfoWest();
        LoginUserInfoVO loginUserInfoVO = new LoginUserInfoVO();
        loginUserInfoVO.setPhone(loginUserInfoWest.getPhone());
        loginUserInfoVO.setUserId(Long.valueOf(loginUserInfoWest.getId()));
        complaintService.saveDelay(dto, loginUserInfoVO);
        return R.ok();
    }
    /**
     * 延期审核
     */
    @PostMapping("/delayAudit")
    @ApiOperation(value = "延期审核")
    public R<?> delayAudit(@RequestBody ComplaintDelayAuditDTO dto) {
        SystemUserVo loginUserInfoWest = getLoginUserInfoWest();
        LoginUserInfoVO loginUserInfoVO = new LoginUserInfoVO();
        loginUserInfoVO.setPhone(loginUserInfoWest.getPhone());
        loginUserInfoVO.setUserId(Long.valueOf(loginUserInfoWest.getId()));
        complaintService.delayAudit(dto, loginUserInfoVO);
        return R.ok();
    }
    /**
     * 上报审核
     */
    @PostMapping("/reportAudit")
    @ApiOperation(value = "问题上报审核并指派")
    public R<?> reportAudit(@RequestBody ComplaintReporAuditDTO dto) {
        SystemUserVo loginUserInfoWest = getLoginUserInfoWest();
        LoginUserInfoVO loginUserInfoVO = new LoginUserInfoVO();
        loginUserInfoVO.setPhone(loginUserInfoWest.getPhone());
        loginUserInfoVO.setUserId(Long.valueOf(loginUserInfoWest.getId()));
        complaintService.reportAudit(dto, loginUserInfoVO);
        return R.ok();
    }
    @PostMapping("/setProblemType")
    @ApiOperation(value = "分配问题类型")
    public R<?> assignComplain(@Valid @RequestBody SetProblemTypeDto dto) {
        SystemUserVo loginUserInfoWest = getLoginUserInfoWest();
        LoginUserInfoVO loginUserInfoVO = new LoginUserInfoVO();
        loginUserInfoVO.setPhone(loginUserInfoWest.getPhone());
        loginUserInfoVO.setUserId(Long.valueOf(loginUserInfoWest.getId()));
        // 判断是否管理员
        complaintService.setProblemType(loginUserInfoVO,dto);
        return R.ok();
    }
    /**
     * 评价诉求
     * @param complaintComment
     * @return
     */
    @PostMapping("/commentComplaint")
    @ApiOperation(value = "评价诉求")
    public R<?> commentComplaint(@RequestBody ComplaintComment complaintComment){
        SystemUserVo loginUserInfoWest = getLoginUserInfoWest();
        LoginUserInfoVO loginUserInfoVO = new LoginUserInfoVO();
        loginUserInfoVO.setPhone(loginUserInfoWest.getPhone());
        loginUserInfoVO.setUserId(Long.valueOf(loginUserInfoWest.getId()));
        int count = complaintCommentService.count(new LambdaQueryWrapper<ComplaintComment>().eq(ComplaintComment::getComplaintId, complaintComment.getComplaintId())
                .eq(ComplaintComment::getDelFlag, 0));
        if(0 != count){
            return R.fail("不能重复评价");
        }
        Long userId = loginUserInfoVO.getUserId();
        complaintComment.setUserId(userId);
        complaintComment.setCreateTime(new Date());
        complaintComment.setCreateBy(userId);
        complaintComment.setUpdateBy(userId);
        complaintComment.setUpdateTime(new Date());
        complaintComment.setDelFlag(0);
        complaintCommentService.save(complaintComment);
        Complaint complaint = complaintService.getById(complaintComment.getComplaintId());
        complaint.setStatus(8);
        complaint.setCommentRate(complaintComment.getRate());
        complaintService.updateById(complaint);
        // 不满意 重新生成诉求
        if(complaintComment.getRate()==0){
            // 获取当前日期(年月日)
            String datePrefix = new SimpleDateFormat("yyyyMMdd").format(new Date());
            // 查询当前日期的最大流水号
            Complaint lastComplaint = complaintService.getOne(new LambdaQueryWrapper<Complaint>()
                    .likeRight(Complaint::getSerialNumber, datePrefix) // 查询以当前日期开头的流水号
                    .orderByDesc(Complaint::getSerialNumber)
                    .last("limit 1"));
            String serialNumber;
            if (isNull(lastComplaint)) {
                // 如果当天没有记录,从 0001 开始
                serialNumber = datePrefix + "0001";
            } else {
                // 获取当前日期的最大流水号,并递增
                String lastSerialNumber = lastComplaint.getSerialNumber();
                int num = Integer.parseInt(lastSerialNumber.substring(lastSerialNumber.length() - 4)); // 提取后4位数字
                serialNumber = datePrefix + String.format("%04d", num + 1); // 递增并格式化为4位
            }
            Complaint complaint1 = new Complaint();
            BeanUtils.copyProperties(complaint,complaint1);
            complaint1.setStatus(0);
            complaint1.setSerialNumber(serialNumber);
            complaint1.setAssignStatus(0);
            complaint1.setCreateTime(new Date());
            complaint1.setId(null);
            complaint1.setCompletionTime(null);
            complaint1.setCompletionUserId(null);
            complaint1.setCompletionUsername(null);
            complaint1.setCompletionUserPhone(null);
            complaint1.setCompletionImages(null);
            complaint1.setCompletionUserLevel(null);
            complaint1.setCompletionDescription(null);
            complaint1.setCompletionVideos(null);
            complaint1.setCompletionOtherDescription(null);
            complaint1.setRemark(null);
            complaint1.setNowLevelTime(new Date());
            complaint1.setNowLevelSms(0);
            complaint1.setRedispatch(1);
            complaintService.save(complaint1);
        }
        return R.ok();
    }
    /**
     * 上报撤回
     */
    @PostMapping("/revoke")
    @ApiOperation(value = "诉求上报撤回")
    public R<?> reportWithdraw(@RequestBody ComplaintReportWithdrawDTO dto) {
        SystemUserVo loginUserInfoWest = getLoginUserInfoWest();
        LoginUserInfoVO loginUserInfoVO = new LoginUserInfoVO();
        loginUserInfoVO.setPhone(loginUserInfoWest.getPhone());
        loginUserInfoVO.setUserId(Long.valueOf(loginUserInfoWest.getId()));
        complaintService.reportWithdraw(dto, loginUserInfoVO);
        return R.ok();
    }
}