优化 和修改bug

liujie

2025-07-28 039abee6b27058ca46b1e1e82aa0b5407a5dad44

 springcloud_k8s_panzhihuazhihuishequ/service_westcommittee/src/main/java/com/panzhihua/westcommittee/service/impl/ComplaintServiceImpl.java

@@ -27,6 +27,7 @@
import com.panzhihua.westcommittee.model.query.ComplaintQuery;
import com.panzhihua.westcommittee.model.vo.*;
import com.panzhihua.westcommittee.service.*;
import com.panzhihua.westcommittee.utils.AliSmsUtil;
import com.panzhihua.westcommittee.warpper.*;
import jodd.util.StringUtil;
import lombok.RequiredArgsConstructor;
@@ -78,10 +79,14 @@
    private final IPartyMemberService partyMemberService;
    private final IdentityInformationService identityInformationService;
    private final IDepartmentService departmentService;
    private final WestPopUpService westPopUpService;

    private final RedisUtils redisUtils;

    @Override
    public void saveComplaint(Complaint complaint, LoginUserInfoVO loginUserInfoVO) {
    public  HashMap<String, String> saveComplaint(Complaint complaint, LoginUserInfoVO loginUserInfoVO) {
        HashMap<String, String> map = new HashMap<>();
        String timeStr = null;
        // 获取当前日期（年月日）
        String datePrefix = new SimpleDateFormat("yyyyMMdd").format(new Date());

@@ -111,22 +116,15 @@
        SystemUser systemUser = identityInformationVO.getSystemUser();
        Integer identity = identityInformationVO.getIdentity();
        if (identity == 2) {
            loginUserInfoVO.setUserId(Long.valueOf(systemUser.getId()));
            accountLevel = systemUser.getAccountLevel();
            switch (accountLevel) {
                case 1:
                    //市级
                    complaint.setCityCode(510400);
                    complaint.setReportUserName(systemUser.getName());
                    complaint.setReportUserPhone(systemUser.getPhone());
                    break;
                case 2:
                    //区县级
                    complaint.setCityCode(510400);
                    complaint.setDistrictsCode(Integer.valueOf(systemUser.getDistrictsCode()));
                    complaint.setReportUserName(systemUser.getName());
                    complaint.setReportUserPhone(systemUser.getPhone());


                    complaint.setSuperiorId(Long.valueOf(systemUser.getDistrictsCode()));
                    break;
                case 3:
@@ -175,15 +173,37 @@
//            }
        } else {
            PartyMember partyMember = partyMemberService.getPartyMemberByPhone(loginUserInfoVO.getPhone());
            //党员
            complaint.setCityCode(510400);
            complaint.setDistrictsCode(Integer.valueOf(partyMember.getDistrictsCode()));
            complaint.setStreetId(Long.valueOf(partyMember.getStreetId()));
            complaint.setCommunityId(partyMember.getCommunityId());
            complaint.setPartyMemberId(partyMember.getId());
            complaint.setReportUserName(partyMember.getName());
            complaint.setReportUserPhone(partyMember.getPhone());
            complaint.setSuperiorId(partyMember.getCommunityId());
            if (partyMember != null) {
                //党员
                complaint.setDistrictsCode(Integer.valueOf(partyMember.getDistrictsCode()));
                complaint.setStreetId(Long.valueOf(partyMember.getStreetId()));
                complaint.setCommunityId(partyMember.getCommunityId());
                complaint.setPartyMemberId(partyMember.getId());
                complaint.setReportUserName(partyMember.getName());
                complaint.setReportUserPhone(partyMember.getPhone());
                complaint.setSuperiorId(partyMember.getCommunityId());
            } else {
                complaint.setDistrictsCode(Integer.valueOf(loginUserInfoVO.getAreaCode()));
                complaint.setStreetId(loginUserInfoVO.getStreetId());
                complaint.setCommunityId(loginUserInfoVO.getCommunityId());
                complaint.setReportUserName(loginUserInfoVO.getName());
                complaint.setReportUserPhone(loginUserInfoVO.getPhone());
                complaint.setSuperiorId(loginUserInfoVO.getCommunityId());


                ComAct byId = comActService.getById(loginUserInfoVO.getCommunityId());
                String name = byId.getName();
                WestPopUp one = westPopUpService.getOne(new LambdaQueryWrapper<WestPopUp>().eq(WestPopUp::getName, name));

                if(one!=null){
                    map.put("name", one.getDeptName());
                    map.put("phone", one.getPhone());
                }


            }


            // 添加处理人
//            SystemUser one = systemUserService.getOne(new LambdaQueryWrapper<SystemUser>().eq(SystemUser::getAccountLevel, 4).eq(SystemUser::getIsDeptAdmin, 1).eq(SystemUser::getCommunityId, partyMember.getCommunityId()).ne(SystemUser::getStatus, 3));
@@ -211,8 +231,14 @@
            throw new ServiceException("工单事项未配置，请联系管理员");
        }
        complaint.setNowLevelTime(new Date());
        complaint.setNowLevelSms(0);
        // 保存诉求记录
        save(complaint);




        return map;
    }

    @Override
@@ -240,6 +266,7 @@
        saveResult(complaintCompletionDTO, loginUserInfo);
    }


    @Override
    public Page<ComplaintVO> complaintList(ComplaintQuery query, LoginUserInfoVO loginUserInfoVO) {

@@ -259,6 +286,7 @@
        if (systemUserByPhone.isPresent() && null != identity && identity == 2) {
            systemUser = systemUserByPhone.get();
            accountLevel = systemUser.getAccountLevel();
            query.setUserId(Long.valueOf(systemUser.getId()));
            switch (accountLevel) {
                case 2:
                    //区县级
@@ -282,7 +310,11 @@
            systemUser = null;
            //党员
            PartyMember partyMember = partyMemberService.getPartyMemberByPhone(loginUserInfoVO.getPhone());
            targetId = partyMember.getCommunityId();
            if (partyMember != null) {
                targetId = partyMember.getCommunityId();
            } else {
                targetId = loginUserInfoVO.getCommunityId();
            }
        }
        //查询对应诉求
        //page = baseMapper.selectComplaintPage(page, query, targetId, isSuperior);
@@ -291,28 +323,29 @@
            page = baseMapper.selectComplaintPage2(page, query, accountLevel, targetId);
        } else if (accountLevel == 2) {
            // 西区单位  如果是西区单位，则只看自己上报的
            if (systemUser.getSystemRoleId() == 1) {
            if (systemUser.getSystemRoleId() == 1 || systemUser.getSystemRoleId() == 2) {
                // 是管理员 看所有的
                page = baseMapper.selectComplaintPage3(page, query, accountLevel, targetId);
                page = baseMapper.selectComplaintPage3(page, query, accountLevel, targetId, systemUser.getSystemRoleId());
            } else {

                // 不是管理员 看到指派给我的单位的诉求
                page = baseMapper.selectComplaintPage4(page, query, systemUser.getOneDepartmentId());
            }
        } else if (accountLevel == 3) {
            // 街道 1
            if (systemUser.getSystemRoleId() == 1) {
            if (systemUser.getSystemRoleId() == 1 || systemUser.getSystemRoleId() == 2) {
                // 获取这个街道所管的社区id
                List<Long> communityIds = comActService.list(new LambdaQueryWrapper<ComAct>().eq(ComAct::getStreetId, systemUser.getStreetId())).stream().map(ComAct::getCommunityId).collect(Collectors.toList());
                // 是管理员 可以看到下派来的  也可以看到上派待审核的
                page = baseMapper.selectComplaintPage5(page, query, systemUser.getStreetId(), null);
                page = baseMapper.selectComplaintPage5(page, query, systemUser.getStreetId(), communityIds, systemUser.getSystemRoleId());
            } else {
                // 不是管理员 看指派给我的
                page = baseMapper.selectComplaintPage4(page, query, systemUser.getOneDepartmentId());
            }
        } else if (accountLevel == 4) {
            // 社区
            if (systemUser.getSystemRoleId() == 1) {
            if (systemUser.getSystemRoleId() == 1 || systemUser.getSystemRoleId() == 2) {
                // 是管理员
                page = baseMapper.selectComplaintPage6(page, query, systemUser.getCommunityId(), null);
                page = baseMapper.selectComplaintPage6(page, query, systemUser.getCommunityId(), null, systemUser.getSystemRoleId());
            } else {
                // 不是管理员 看到负责社区的所有诉求  和 上级下派来的诉求
                page = baseMapper.selectComplaintPage4(page, query, systemUser.getOneDepartmentId());
@@ -320,26 +353,79 @@
            }
        }


        Date date = new Date();
        WorkOrderItemConfig config = workOrderItemConfigService.getById(1);
        for (ComplaintVO record : page.getRecords()) {

            // 处理页面颜色展示和倒计时
            Date nowLevelTime = record.getNowLevelTime();
            if (record.getNowLevel() == 2) {
                Long HandlingTime = config.getDistrictHandlingTime().longValue();
                Long DeadlineReminder = config.getDistrictDeadlineReminder().longValue();
                // 判断是超时 还是  临期
                if (nowLevelTime.getTime() + HandlingTime * 24 * 60 * 60 * 1000 < date.getTime()) {
                    record.setRemindStatus(2);
                } else if (nowLevelTime.getTime() + DeadlineReminder * 24 * 60 * 60 * 1000 < date.getTime()) {
                    record.setRemindStatus(1);
                }
                long l = nowLevelTime.getTime() + HandlingTime * 24 * 60 * 60 * 1000 - date.getTime();
                double days = (double) l / (24 * 60 * 60 * 1000); // 毫秒转天数
                BigDecimal result = new BigDecimal(days).setScale(1, RoundingMode.HALF_UP); // 保留1位小数
                record.setRemindTime(result.doubleValue());
            } else if (record.getNowLevel() == 3) {
                Long HandlingTime = config.getStreetHandlingTime().longValue();
                Long DeadlineReminder = config.getStreetDeadlineReminder().longValue();
                // 判断是超时 还是  临期
                if (nowLevelTime.getTime() + HandlingTime * 24 * 60 * 60 * 1000 < date.getTime()) {
                    record.setRemindStatus(2);
                } else if (nowLevelTime.getTime() + DeadlineReminder * 24 * 60 * 60 * 1000 < date.getTime()) {
                    record.setRemindStatus(1);
                }
                long l = nowLevelTime.getTime() + HandlingTime * 24 * 60 * 60 * 1000 - date.getTime();
                double days = (double) l / (24 * 60 * 60 * 1000); // 毫秒转天数
                BigDecimal result = new BigDecimal(days).setScale(1, RoundingMode.HALF_UP); // 保留1位小数
                record.setRemindTime(result.doubleValue());
            } else if (record.getNowLevel() == 4) {
                Long HandlingTime = config.getCommunityHandlingTime().longValue();
                Long DeadlineReminder = config.getCommunityDeadlineReminder().longValue();
                // 判断是超时 还是  临期
                if (nowLevelTime.getTime() + HandlingTime * 24 * 60 * 60 * 1000 < date.getTime()) {
                    record.setRemindStatus(2);
                } else if (nowLevelTime.getTime() + DeadlineReminder * 24 * 60 * 60 * 1000 < date.getTime()) {
                    record.setRemindStatus(1);
                }
                long l = nowLevelTime.getTime() + HandlingTime * 24 * 60 * 60 * 1000 - date.getTime();
                double days = (double) l / (24 * 60 * 60 * 1000); // 毫秒转天数
                BigDecimal result = new BigDecimal(days).setScale(1, RoundingMode.HALF_UP); // 保留1位小数
                record.setRemindTime(result.doubleValue());
            }


            int count = complaintCommentService.count(new LambdaQueryWrapper<ComplaintComment>().eq(ComplaintComment::getComplaintId, record.getId()));
            if (count > 0) {
                record.setEvaluateButtonStatus(1);
            } else {
                if (systemUser != null) {
                    if (record.getStatus() == 3 && systemUser.getAccountLevel() == record.getNowLevel()) {
                        record.setEvaluateButtonStatus(0);
                    } else if (record.getCreateBy().equals(loginUserInfoVO.getUserId()) && record.getStatus() == 3) {
                        record.setEvaluateButtonStatus(0);
                    } else {
                        record.setEvaluateButtonStatus(1);
                    }
                } else {
                    if (record.getStatus() == 3 && loginUserInfoVO.getUserId().equals(record.getCreateBy())) {
                        record.setEvaluateButtonStatus(0);
                    } else {
                        record.setEvaluateButtonStatus(1);
                    }
                if(record.getStatus()==3){
                    record.setEvaluateButtonStatus(0);
                }else {
                    record.setEvaluateButtonStatus(1);
                }
//                if (systemUser != null) {
//                    if (record.getStatus() == 3 && systemUser.getAccountLevel() == record.getNowLevel()) {
//                        record.setEvaluateButtonStatus(0);
//                    } else if (record.getCreateBy().equals(loginUserInfoVO.getUserId()) && record.getStatus() == 3) {
//                        record.setEvaluateButtonStatus(0);
//                    } else {
//                        record.setEvaluateButtonStatus(1);
//                    }
//                } else {
//                    if (record.getStatus() == 3 && loginUserInfoVO.getUserId().equals(record.getCreateBy())) {
//                        record.setEvaluateButtonStatus(0);
//                    } else {
//                        record.setEvaluateButtonStatus(1);
//                    }
//                }
            }

        }
@@ -614,70 +700,87 @@
        } else {
            //党员
            PartyMember partyMember = partyMemberService.getPartyMemberByPhone(loginUserInfoVO.getPhone());
            targetId = partyMember.getId().toString();
            if (partyMember != null) {
                targetId = partyMember.getId().toString();
            } else {
                targetId = loginUserInfoVO.getUserId().toString();
            }

        }
        // 更新状态 此时status是表中的状态 未做变动
        // 如果是区级
        if (systemUser != null) {
            ComplaintAuditRecord one = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>().eq(ComplaintAuditRecord::getComplaintId, id).eq(ComplaintAuditRecord::getLatestFlag, 1).last("limit 1"));
            if (systemUser.getAccountLevel() == 2) {
                if (detail.getNowLevel() == 2 && detail.getAssignStatus() == 0 && one != null && one.getAuditStatus() == 1) {
                    detail.setStatus(-1);
                }
                if (systemUser.getSystemRoleId() == 0) {
                    // 查是否是当前层级处理  不是则都是正在办理
                    if (detail.getNowLevel() != 4 && detail.getStatus() != 3 && detail.getStatus() != 8) {
                if(detail.getStatus()!=5) {
                    if (detail.getStatus() != 3 && detail.getStatus() != 8 && detail.getNowLevel() == 2 && detail.getAssignStatus() == 0 && ((one != null && one.getAuditStatus() == 1) || (one != null && one.getAuditStatus() == 3) || one == null)) {
                        detail.setStatus(-1);
                    } else if (systemUser.getSystemRoleId() == 0) {
                        // 查是否是当前层级处理  不是则都是正在办理
                        if (detail.getNowLevel() != 4 && detail.getStatus() != 3 && detail.getStatus() != 8) {
                            detail.setStatus(0);
                        }
                    } else if (detail.getStatus() != 3 && detail.getStatus() != 8 && detail.getFirstStatus() == 0 && detail.getNowLevel() == 2) {
                        detail.setStatus(5);
                    } else if (detail.getStatus() == 3 || detail.getStatus() == 8) {
                        detail.setStatus(detail.getStatus());
                    } else {
                        detail.setStatus(0);
                    }
                }
                if (detail.getFirstStatus() == 0) {
                    detail.setStatus(-2);

                }

            }
            if (systemUser.getAccountLevel() == 3) {
                if (detail.getNowLevel() == 3 && detail.getAssignStatus() == 0 && one != null && one.getAuditStatus() == 1) {
                    detail.setStatus(-1);
                }
                if (systemUser.getSystemRoleId() == 0) {
                    // 查是否是当前层级处理  不是则都是正在办理
                    if (detail.getNowLevel() != 3 && detail.getStatus() != 3 && detail.getStatus() != 8) {
                if(detail.getStatus()!=5) {
                    if (detail.getStatus() != 3 && detail.getStatus() != 8 && detail.getNowLevel() == 3 && detail.getAssignStatus() == 0 && ((one != null && one.getAuditStatus() == 1) || (one != null && one.getAuditStatus() == 3) || one == null)) {
                        detail.setStatus(-1);
                    } else if (systemUser.getSystemRoleId() == 0) {
                        // 查是否是当前层级处理  不是则都是正在办理
                        if (detail.getNowLevel() != 3 && detail.getStatus() != 3 && detail.getStatus() != 8) {
                            detail.setStatus(0);
                        }
                    } else if (detail.getStatus() != 3 && detail.getStatus() != 8 && detail.getFirstStatus() == 0 && detail.getNowLevel() == 3) {
                        detail.setStatus(5);
                    } else if (detail.getStatus() == 3 || detail.getStatus() == 8) {
                        detail.setStatus(detail.getStatus());
                    } else {
                        detail.setStatus(0);
                    }

                }
                if (detail.getFirstStatus() == 0) {
                    detail.setStatus(-2);
                }

            }
            if (systemUser.getAccountLevel() == 4) {
                if (detail.getNowLevel() == 4 && detail.getAssignStatus() == 0 && one != null && one.getAuditStatus() == 1) {
                    detail.setStatus(-1);
                }
                if (systemUser.getSystemRoleId() == 0) {
                    // 查是否是当前层级处理  不是则都是正在办理
                    if (detail.getNowLevel() != 4 && detail.getStatus() != 3 && detail.getStatus() != 8) {
                if(detail.getStatus()!=5){
                    if (detail.getStatus() != 3 && detail.getStatus() != 8 &&  detail.getNowLevel() == 4 && detail.getAssignStatus() == 0 &&  ((one != null && one.getAuditStatus() == 1)||(one != null && one.getAuditStatus() == 3)  || one==null )) {
                        detail.setStatus(-1);
                     }else if (detail.getStatus() != 3 && detail.getStatus() != 8 && detail.getFirstStatus() == 0 && detail.getNowLevel()==4) {
                        detail.setStatus(5);
                    }else if(detail.getStatus()==3 || detail.getStatus()==8){
                        detail.setStatus(detail.getStatus());
                    }else {
                        detail.setStatus(0);
                    }
                }
                if (detail.getFirstStatus() == 0) {
                    detail.setStatus(-2);
                }


            }
        } else {
            if (detail.getFirstStatus() == 1 && detail.getStatus() != 3  && detail.getStatus() != 8) {
            if (detail.getFirstStatus() == 1 && detail.getStatus() != 3 && detail.getStatus() != 8) {
                detail.setStatus(0);
            } else if(detail.getFirstStatus()==0){
                detail.setStatus(-2);
            }else if(detail.getFirstStatus() == 1 && detail.getStatus() == 3  ){
            } else if (detail.getFirstStatus() == 0 && detail.getCreateBy().equals(loginUserInfoVO.getUserId())) {
                detail.setStatus(5);
            } else if (detail.getFirstStatus() == 1 && detail.getStatus() == 3) {
                detail.setStatus(3);
            }else if(detail.getFirstStatus() == 1 && detail.getStatus() == 8){
            } else if (detail.getFirstStatus() == 1 && detail.getStatus() == 8) {
                detail.setStatus(8);
            }
        }


        if (detail.getStatus().equals(0)) {
            List<ComplaintFlow> list = complaintFlowService.lambdaQuery().eq(ComplaintFlow::getComplaintId, id).orderByAsc(ComplaintFlow::getSort).list();
        if (true) {
            List<ComplaintFlow> list = complaintFlowService.lambdaQuery().eq(ComplaintFlow::getComplaintId, id).orderByDesc(ComplaintFlow::getCreateTime).orderByAsc(ComplaintFlow::getType).list();
            detail.setComplaintFlows(list);
        }
        //查询办理进度
@@ -689,9 +792,9 @@
        buttonPermission(detail, systemUserByPhone, loginUserInfoVO);
        Long reporterId = detail.getReporterId();
        Long superiorId = detail.getSuperiorId2();
        if (!String.valueOf(reporterId).equals(targetId) && !String.valueOf(superiorId).equals(targetId) && detail.getStatus() == 5) {
            detail.setStatus(0);
        }
//        if (!String.valueOf(reporterId).equals(targetId) && !String.valueOf(superiorId).equals(targetId) && detail.getStatus() == 5 && systemUser==null) {
//            detail.setStatus(0);
//        }


//        if (auditButtonStatus == 1 && detail.getStatus() == 5 && !Objects.equals(detail.getAuditCreateBy(), loginUserInfoVO.getUserId())){
@@ -701,17 +804,16 @@

        //已办结，显示评价按钮
        int count = complaintCommentService.count(new LambdaQueryWrapper<ComplaintComment>().eq(ComplaintComment::getComplaintId, detail.getId()).eq(ComplaintComment::getDelFlag, 0));
        //查询评价
        ComplaintComment comment = complaintCommentService.lambdaQuery().eq(ComplaintComment::getComplaintId, id).last("LIMIT 1").one();
        detail.setComplaintComment(comment);
        if (detail.getStatus() == 3 && 0 == count) {
            if (systemUserByPhone.isPresent()) {
                if (accountLevel.compareTo(detail.getNowLevel()) == 0) {
                    detail.setEvaluateButtonStatus(0);
                }
            } else {
                if (detail.getCreateBy().equals(loginUserInfoVO.getUserId())) {
                    detail.setEvaluateButtonStatus(0);
                }
            }
                detail.setEvaluateButtonStatus(0);
        }else {
            detail.setEvaluateButtonStatus(1);
        }


        return detail;
    }

@@ -721,17 +823,17 @@
        //获取当前身份，1=党员，2=管理员
        ComplaintVO detail = baseMapper.getDetail(id);
        // 更新状态 此时status是表中的状态 未做变动
        if (detail.getFirstStatus() == 1 && detail.getStatus() != 3  && detail.getStatus() != 8) {
        if (detail.getFirstStatus() == 1 && detail.getStatus() != 3 && detail.getStatus() != 8) {
            detail.setStatus(0);
        } else if(detail.getFirstStatus()==0){
            detail.setStatus(-2);
        }else if(detail.getFirstStatus() == 1 && detail.getStatus() == 3  ){
        } else if (detail.getFirstStatus() == 0) {
            detail.setStatus(5);
        } else if (detail.getFirstStatus() == 1 && detail.getStatus() == 3) {
            detail.setStatus(3);
        }else if(detail.getFirstStatus() == 1 && detail.getStatus() == 8){
        } else if (detail.getFirstStatus() == 1 && detail.getStatus() == 8) {
            detail.setStatus(8);
        }

        List<ComplaintFlow> list = complaintFlowService.lambdaQuery().eq(ComplaintFlow::getComplaintId, id).orderByAsc(ComplaintFlow::getSort).list();
        List<ComplaintFlow> list = complaintFlowService.lambdaQuery().eq(ComplaintFlow::getComplaintId, id).orderByDesc(ComplaintFlow::getCreateTime).orderByAsc(ComplaintFlow::getType).list();
        detail.setComplaintFlows(list);
        //查询办理进度
        List<ComplaintProgress> list1 = complaintProgressService.lambdaQuery().eq(ComplaintProgress::getComplaintId, id)
@@ -740,11 +842,6 @@

        return detail;
    }







    /**
@@ -824,6 +921,16 @@
        double handlingDay = new BigDecimal(l).divide(new BigDecimal("24"), 2, RoundingMode.HALF_UP).doubleValue();
        complaint.setHandlingDay(handlingDay);
        this.updateById(complaint);

        if (dto.getStatus() == 3) {
            // 发送短信
            Long createBy = complaint.getCreateBy();

            String phone = systemUserService.getCreateByIdPhone(createBy);
            if (StringUtils.isNotEmpty(phone)) {
                AliSmsUtil.sendSuccessMessage(phone);
            }
        }
    }

    /**
@@ -935,6 +1042,7 @@
        complaint.setLastLevel(nowLevel + 1);
        complaint.setAssignStatus(0);
        complaint.setNowLevelTime(new Date());
        complaint.setNowLevelSms(0);
        updateById(complaint);

        // 标记最新
@@ -1080,6 +1188,7 @@
        complaint.setNowLevel(nowLevel);
        complaint.setLastLevel(nowLevel);
        complaint.setNowLevelTime(new Date());
        complaint.setNowLevelSms(0);
        this.updateById(complaint);

        complaintAuditRecord.setSuperiorId(superiorId);
@@ -1129,7 +1238,7 @@
        complaintAuditRecord.setAuditTime(new Date());


        if (systemUser.getSystemRoleId() != 1 || systemUser.getAccountLevel() != complaintAuditRecord.getReporterLevel()) {
        if (systemUser.getSystemRoleId() > 2 || systemUser.getAccountLevel() != complaintAuditRecord.getReporterLevel()) {
            throw new ServiceException("无权审核");
        }

@@ -1145,16 +1254,38 @@
            complaintAuditRecord2.setReportType(complaintAuditRecord.getReporterLevel());
            complaintFlowService.createFlow(complaintAuditRecord2, 0, loginUserInfoVO.getUserId());


            // 通过修改状态  已经修改superiorId  和层级  不需要修改 superiorId
            Complaint complaint = this.getById(complaintReporAuditDTO.getId());
            complaint.setAssignPersonId(complaintReporAuditDTO.getDeptId());
            complaint.setAssignStatus(1);
            complaint.setFirstStatus(1);
            complaint.setLastSuperiorId(complaint.getSuperiorId());
            complaint.setLastLevel(complaint.getNowLevel());
            complaint.setRemark(complaintReporAuditDTO.getRemark());
            complaint.setNowLevelTime(new Date());
            this.updateById(complaint);
            complaint.setNowLevelSms(0);
            if (StringUtils.isEmpty(complaint.getProblemType())) {
                complaint.setProblemType(complaintReporAuditDTO.getProblemType());
            }

            // 分配流转
            ComplaintFlow complaintFlow = new ComplaintFlow();
            complaintFlow.setComplaintId(complaintReporAuditDTO.getId());
            complaintFlow.setLevel(complaintAuditRecord.getReporterLevel());
            Department byId = departmentService.getById(complaintReporAuditDTO.getDeptId());
            complaintFlow.setName(byId.getName());
            complaintFlow.setType(1);
            complaintFlow.setCreateTime(new Date(System.currentTimeMillis() + 1000));
            complaintFlowService.save(complaintFlow);


            this.updateById(complaint);
            List<SystemUser> list = systemUserService.list(new LambdaQueryWrapper<SystemUser>().eq(SystemUser::getOneDepartmentId, complaintReporAuditDTO.getDeptId()).eq(SystemUser::getSystemRoleId, 1).eq(SystemUser::getStatus, 1));
            if (!list.isEmpty()) {
                List<String> phoneList = list.stream().map(SystemUser::getPhone).collect(Collectors.toList());
                AliSmsUtil.sendAssignMessageAdmin(phoneList, complaint.getSerialNumber());
            }

        } else {
            complaintAuditRecord.setRejectReason(complaintReporAuditDTO.getRejectReason());
@@ -1169,6 +1300,7 @@
            complaint.setSuperiorId(complaint.getLastSuperiorId());
            complaint.setNowLevel(complaint.getLastLevel());
            complaint.setNowLevelTime(new Date());
            complaint.setNowLevelSms(0);
            this.updateById(complaint);

        }
@@ -1390,12 +1522,22 @@
        IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfo);
        List<DispatchVO> dispatchVOList = new ArrayList<>();
        SystemUser adminUser = identityInformation.getSystemUser();
        if (adminUser.getSystemRoleId() != 1) {
        if (adminUser.getSystemRoleId() >2) {
            throw new ServiceException("无权查看");
        }
        Integer oneDepartmentId = adminUser.getOneDepartmentId();
        Department byId = departmentService.getById(oneDepartmentId);
        List<Department> list1 = departmentService.list(new LambdaQueryWrapper<Department>().eq(Department::getTier, byId.getTier()));
        LambdaQueryWrapper<Department> eq = new LambdaQueryWrapper<Department>().eq(Department::getTier, byId.getTier());
        if(byId.getTier()==2){
            eq.eq(Department::getDistrictsCode, byId.getDistrictsCode());
        }
        if(byId.getTier()==3){
            eq.eq(Department::getStreetId, byId.getStreetId());
        }
        if(byId.getTier()==4){
            eq.eq(Department::getCommunityId, byId.getCommunityId());
        }
        List<Department> list1 = departmentService.list(eq);
        for (Department department : list1) {
            DispatchVO dispatchVO = new DispatchVO();
            dispatchVO.setId(department.getId().toString());
@@ -1470,7 +1612,44 @@
     */
    @Override
    public Page<ComplaintVO> pageList(MgtComplaintQuery query, SystemUserVo loginUserInfo) {
        return baseMapper.pageList(new Page<>(query.getPageNum(), query.getPageSize()), query, loginUserInfo);
        Page<ComplaintVO> complaintVOPage = new Page<>();
        if (loginUserInfo.getAccountLevel() == 2) {
            if (loginUserInfo.getSystemRoleId() == 1 || loginUserInfo.getSystemRoleId() == 2) {
                complaintVOPage = baseMapper.pageList(new Page<>(query.getPageNum(), query.getPageSize()), query, loginUserInfo);
            } else {
                complaintVOPage = baseMapper.pageList1(new Page<>(query.getPageNum(), query.getPageSize()), query, loginUserInfo);
            }
        }
        if (loginUserInfo.getAccountLevel() == 3) {
            if (loginUserInfo.getSystemRoleId() == 1 || loginUserInfo.getSystemRoleId() == 2) {
                // 获取这个街道所管的社区id
                List<Long> communityIds = comActService.list(new LambdaQueryWrapper<ComAct>().eq(ComAct::getStreetId, loginUserInfo.getStreetId())).stream().map(ComAct::getCommunityId).collect(Collectors.toList());
                complaintVOPage = baseMapper.pageList2(new Page<>(query.getPageNum(), query.getPageSize()), query, loginUserInfo, communityIds);
            } else {
                complaintVOPage = baseMapper.pageList1(new Page<>(query.getPageNum(), query.getPageSize()), query, loginUserInfo);
            }
        }
        if (loginUserInfo.getAccountLevel() == 4) {
            if (loginUserInfo.getSystemRoleId() == 1 || loginUserInfo.getSystemRoleId() == 2) {
                complaintVOPage = baseMapper.pageList3(new Page<>(query.getPageNum(), query.getPageSize()), query, loginUserInfo);
            } else {
                complaintVOPage = baseMapper.pageList1(new Page<>(query.getPageNum(), query.getPageSize()), query, loginUserInfo);
            }
        }

        for (ComplaintVO record : complaintVOPage.getRecords()) {
            int count = complaintCommentService.count(new LambdaQueryWrapper<ComplaintComment>().eq(ComplaintComment::getComplaintId, record.getId()));
            if (count > 0) {
                record.setEvaluateButtonStatus(1);
            } else {
                if (record.getStatus() == 3 ) {
                    record.setEvaluateButtonStatus(0);
                } else {
                    record.setEvaluateButtonStatus(1);
                }
            }
        }
        return complaintVOPage;
    }

    @Override
@@ -1510,7 +1689,32 @@
     */
    @Override
    public void export(MgtComplaintQuery query, SystemUserVo loginUserInfo) throws IOException {
        List<ComplaintVO> list = baseMapper.getList(query, loginUserInfo);
        List<ComplaintVO> list = null;

        if (loginUserInfo.getAccountLevel() == 2) {
            if (loginUserInfo.getSystemRoleId() == 1 || loginUserInfo.getSystemRoleId() == 2) {
                list = baseMapper.pageListExport(query, loginUserInfo);
            } else {
                list = baseMapper.pageList1Export(query, loginUserInfo);
            }
        }
        if (loginUserInfo.getAccountLevel() == 3) {
            if (loginUserInfo.getSystemRoleId() == 1 || loginUserInfo.getSystemRoleId() == 2) {
                // 获取这个街道所管的社区id
                List<Long> communityIds = comActService.list(new LambdaQueryWrapper<ComAct>().eq(ComAct::getStreetId, loginUserInfo.getStreetId())).stream().map(ComAct::getCommunityId).collect(Collectors.toList());
                list = baseMapper.pageList2Export(query, loginUserInfo, communityIds);
            } else {
                list = baseMapper.pageList1Export(query, loginUserInfo);
            }
        }
        if (loginUserInfo.getAccountLevel() == 4) {
            if (loginUserInfo.getSystemRoleId() == 1 || loginUserInfo.getSystemRoleId() == 2) {
                list = baseMapper.pageList3Export(query, loginUserInfo);
            } else {
                list = baseMapper.pageList1Export(query, loginUserInfo);
            }
        }

        List<ComplaintExcel> complaintExcels = BeanUtil.copyToList(list, ComplaintExcel.class);
        response.setContentType("application/vnd.openxmlformats-officedocument.spreadsheetml.sheet");
        response.setCharacterEncoding("utf-8");
@@ -1522,6 +1726,10 @@
                .doWrite(complaintExcels);
    }

    //    ComplaintVO(reporter=何健豪, reporterId=1676144498628919300, superiorId2=510403, auditCreateBy=1892421828085837826, reporterLevel=2, reporterPhone=null, departmentName=西区-金江镇, reportTime=Tue Jun 03 15:06:01 CST 2025, comment=1111, nickname=null, phone=null, auditorName=null, auditorPhone=null, rejectReason=null, auditTime=null, complaintFlows=null, complaintProgresses=null, auditButtonStatus=null, withdrawButtonStatus=null, rate=null, complaintComment=null, listControlsButtonStatus=null, evaluateButtonStatus=0, voiceFileList=null, progressCount=null, assignmentCount=null, reportCount=null, remindStatus=0, remindTime=null, reportStr=自办, deptName=aa)
//    ComplaintVO(reporter=null, reporterId=null, superiorId2=null, auditCreateBy=null, reporterLevel=null, reporterPhone=null, departmentName=null, reportTime=null, comment=null, nickname=null, phone=null, auditorName=null, auditorPhone=null, rejectReason=null, auditTime=null, complaintFlows=null, complaintProgresses=null, auditButtonStatus=null, withdrawButtonStatus=null, rate=null, complaintComment=null, listControlsButtonStatus=null, evaluateButtonStatus=0, voiceFileList=null, progressCount=null, assignmentCount=null, reportCount=null, remindStatus=0, remindTime=null, reportStr=自办, deptName=aa)
//    ComplaintVO(reporter=刘, reporterId=1552661132500668416, superiorId2=510403, auditCreateBy=1892403820151992322, reporterLevel=2, reporterPhone=null, departmentName=西区-格里坪镇, reportTime=Fri Jun 27 10:04:18 CST 2025, comment=null, nickname=null, phone=null, auditorName=null, auditorPhone=null, rejectReason=null, auditTime=null, complaintFlows=null, complaintProgresses=null, auditButtonStatus=null, withdrawButtonStatus=null, rate=null, complaintComment=null, listControlsButtonStatus=null, evaluateButtonStatus=0, voiceFileList=null, progressCount=null, assignmentCount=null, reportCount=null, remindStatus=0, remindTime=null, reportStr=自办, deptName=null)
//    ComplaintVO(reporter=null, reporterId=null, superiorId2=null, auditCreateBy=null, reporterLevel=null, reporterPhone=null, departmentName=null, reportTime=null, comment=null, nickname=null, phone=null, auditorName=null, auditorPhone=null, rejectReason=null, auditTime=null, complaintFlows=null, complaintProgresses=null, auditButtonStatus=null, withdrawButtonStatus=null, rate=null, complaintComment=null, listControlsButtonStatus=null, evaluateButtonStatus=0, voiceFileList=null, progressCount=null, assignmentCount=null, reportCount=null, remindStatus=0, remindTime=null, reportStr=自办, deptName=aa)
    @Override
    public String downloadFile(Long id, Integer type, SystemUserVo loginUserInfo) throws IOException {
        Complaint complaint = baseMapper.getDetailBg(id);
@@ -1693,7 +1901,7 @@
    }

    @Override
    public AnalyticStatisticsOneVo analyticStatisticsOne(AnalyticStatisticsQuery query, List<Complaint> complaints, SimpleDateFormat simpleDateFormat) {
    public AnalyticStatisticsOneVo analyticStatisticsOne(AnalyticStatisticsQuery query, List<Complaint> complaints, SimpleDateFormat simpleDateFormat, Integer level) {
        String nowYearMonth;
        String lastYearMonth;
        int value = LocalDate.now().getMonth().getValue();
@@ -1715,18 +1923,18 @@
        if (CollUtil.isEmpty(ids)) {
            ids.add(0, -1L);
        }
        complaints = this.baseMapper.getStatusForList(ids);
        complaints = this.baseMapper.getStatusForList(ids, level);

        AnalyticStatisticsOneVo vo = new AnalyticStatisticsOneVo();

        // 诉求单量总计
        vo.setAllTotal(complaints.size());
        // 诉求单量本月
        int thisMonthTotal = (int) complaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(nowYearMonth)).count();
        int thisMonthTotal = (int) complaints.stream().filter(e -> simpleDateFormat.format(e.getTime()).contains(nowYearMonth)).count();
        vo.setThisMonthTotal(thisMonthTotal);

        // 诉求单量同比上月
        int lastMonthTotal = (int) complaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(lastYearMonth)).count();
        int lastMonthTotal = (int) complaints.stream().filter(e -> simpleDateFormat.format(e.getTime()).contains(lastYearMonth)).count();
        vo.setLastMonthCompareTotal(thisMonthTotal - lastMonthTotal);

        // 正在办理
@@ -1750,11 +1958,11 @@
        vo.setOvertimeTransactTotal(overtimeComplaints.size());

        // 超时办理本月
        int thisMonthOvertimeTransactTotal = (int) overtimeComplaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(nowYearMonth)).count();
        int thisMonthOvertimeTransactTotal = (int) overtimeComplaints.stream().filter(e -> simpleDateFormat.format(e.getTime()).contains(nowYearMonth)).count();
        vo.setThisMonthOvertimeTransactTotal(thisMonthOvertimeTransactTotal);

        // 超时办理同比上月
        int lastMonthOvertimeTransactTotal = (int) overtimeComplaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(lastYearMonth)).count();
        int lastMonthOvertimeTransactTotal = (int) overtimeComplaints.stream().filter(e -> simpleDateFormat.format(e.getTime()).contains(lastYearMonth)).count();
        vo.setLastMonthOvertimeTransactCompareTotal(thisMonthOvertimeTransactTotal - lastMonthOvertimeTransactTotal);

        // 平均处理时长
@@ -1763,13 +1971,13 @@
            averageDay = BigDecimal.valueOf(averageDay).setScale(2, RoundingMode.HALF_UP).doubleValue();
            vo.setAverageTime(averageDay);

            List<Complaint> thisMonthAverageTimeComplaints = complaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(nowYearMonth)).collect(Collectors.toList());
            List<Complaint> thisMonthAverageTimeComplaints = complaints.stream().filter(e -> simpleDateFormat.format(e.getTime()).contains(nowYearMonth)).collect(Collectors.toList());
            if (thisMonthAverageTimeComplaints.size() > 0) {
                double thisMonthAverageTime = thisMonthAverageTimeComplaints.stream().mapToDouble(v -> v.getHandlingDay() == null ? 0 : v.getHandlingDay()).average().getAsDouble();
                thisMonthAverageTime = BigDecimal.valueOf(thisMonthAverageTime).setScale(2, RoundingMode.HALF_UP).doubleValue();
                vo.setThisMonthAverageTime(thisMonthAverageTime);
            }
            List<Complaint> lastMonthAverageTimeComplaints = complaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(lastYearMonth)).collect(Collectors.toList());
            List<Complaint> lastMonthAverageTimeComplaints = complaints.stream().filter(e -> simpleDateFormat.format(e.getTime()).contains(lastYearMonth)).collect(Collectors.toList());
            if (lastMonthAverageTimeComplaints.size() > 0) {
                double lastMonthAverageTime = lastMonthAverageTimeComplaints.stream().mapToDouble(v -> v.getHandlingDay() == null ? 0 : v.getHandlingDay()).average().getAsDouble();
                BigDecimal lastMonthAverageTime1 = BigDecimal.valueOf(lastMonthAverageTime).setScale(2, RoundingMode.HALF_UP);
@@ -1789,7 +1997,7 @@
            BigDecimal multiply = BigDecimal.valueOf(count).divide(new BigDecimal(size), 2, BigDecimal.ROUND_HALF_UP).multiply(new BigDecimal("100"));
            vo.setSatisfactionRate(multiply.doubleValue());

            List<Complaint> nowMonth = commentRateComplaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(nowYearMonth)).collect(Collectors.toList());
            List<Complaint> nowMonth = commentRateComplaints.stream().filter(e -> simpleDateFormat.format(e.getTime()).contains(nowYearMonth)).collect(Collectors.toList());
            // 当月满意
            long count1 = nowMonth.stream().filter(e -> e.getCommentRate() > 1).count();
            // 当月的评价数
@@ -1799,7 +2007,7 @@
                vo.setThisMonthSatisfactionRate(multiply1.doubleValue());
            }

            List<Complaint> lastMonth = commentRateComplaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(lastYearMonth)).collect(Collectors.toList());
            List<Complaint> lastMonth = commentRateComplaints.stream().filter(e -> simpleDateFormat.format(e.getTime()).contains(lastYearMonth)).collect(Collectors.toList());
            // 当月满意
            long count2 = lastMonth.stream().filter(e -> e.getCommentRate() > 1).count();
            // 当月的评价数
@@ -1816,9 +2024,11 @@


    public static void main(String[] args) {
        LocalDate localDate = LocalDate.now().plusDays(2);

        String time = "2022-02-02 - 2023-02-02";
        String[] split = time.split(" - ");
        System.out.println(split[0]);
        System.out.println(localDate.toString());
    }

    @Override
@@ -1829,7 +2039,7 @@
                String[] split = time.split(" - ");
                Date parse = simpleDateFormat.parse(split[0] + " 00:00:00");
                Date parse1 = simpleDateFormat.parse(split[1] + " 23:59:59");
                complaints = complaints.stream().filter(e -> e.getCreateTime().getTime() <= parse1.getTime() && e.getCreateTime().getTime() >= parse.getTime()).collect(Collectors.toList());
                complaints = complaints.stream().filter(e -> e.getTime().getTime() <= parse1.getTime() && e.getTime().getTime() >= parse.getTime()).collect(Collectors.toList());
                int day = DateUtils.getDay(parse, parse1);

                if (day > 30) {
@@ -1839,7 +2049,7 @@
                for (int i = 0; i <= day; i++) {
                    AnalyticStatisticsTwoVo analyticStatisticsTwoVo = new AnalyticStatisticsTwoVo();
                    if (i == 0) {
                        List<Complaint> collect = complaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(split[0])).collect(Collectors.toList());
                        List<Complaint> collect = complaints.stream().filter(e -> simpleDateFormat.format(e.getTime()).contains(split[0])).collect(Collectors.toList());
                        analyticStatisticsTwoVo.setTime(split[0]);
                        analyticStatisticsTwoVo.setAllTotal(collect.size());
                        int count = (int) collect.stream().filter(e -> e.getStatus() == 3).count();
@@ -1847,7 +2057,7 @@
                        list.add(analyticStatisticsTwoVo);
                    } else {
                        String nextDay = DateUtils.getNextDay(parse, i);
                        List<Complaint> collect = complaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(nextDay)).collect(Collectors.toList());
                        List<Complaint> collect = complaints.stream().filter(e -> simpleDateFormat.format(e.getTime()).contains(nextDay)).collect(Collectors.toList());
                        analyticStatisticsTwoVo.setTime(nextDay);
                        analyticStatisticsTwoVo.setAllTotal(collect.size());
                        int count = (int) collect.stream().filter(e -> e.getStatus() == 3).count();
@@ -1860,12 +2070,12 @@
                time = DateUtils.getBeforeDay(6) + " 00:00:00";
                Date parse = simpleDateFormat.parse(time);
                // 近7天数据
                complaints = complaints.stream().filter(e -> e.getCreateTime().getTime() <= new Date().getTime() && e.getCreateTime().getTime() >= parse.getTime()).collect(Collectors.toList());
                complaints = complaints.stream().filter(e -> e.getTime().getTime() <= new Date().getTime() && e.getTime().getTime() >= parse.getTime()).collect(Collectors.toList());

                for (int i = 6; i >= 0; i--) {
                    // 获取前7天的时间
                    String day = DateUtils.getBeforeDay(i);
                    List<Complaint> complaintList = complaints.stream().filter(e -> simpleDateFormat.format(e.getCreateTime()).contains(day)).collect(Collectors.toList());
                    List<Complaint> complaintList = complaints.stream().filter(e -> simpleDateFormat.format(e.getTime()).contains(day)).collect(Collectors.toList());
                    AnalyticStatisticsTwoVo analyticStatisticsTwoVo = new AnalyticStatisticsTwoVo();
                    analyticStatisticsTwoVo.setTime(day);
                    analyticStatisticsTwoVo.setAllTotal(complaintList.size());
@@ -1883,7 +2093,7 @@

    @Override
    public List<AnalyticStatisticsThreeVo> analyticStatisticsThree(Integer rank, List<Complaint> complaints) {
        Map<String, List<Complaint>> groupedByProblemType = complaints.stream()
        Map<String, List<Complaint>> groupedByProblemType = complaints.stream().filter(e->e.getProblemType()!=null)
                .collect(Collectors.groupingBy(Complaint::getProblemType));
        List<AnalyticStatisticsThreeVo> analyticStatisticsThreeVos = groupedByProblemType.entrySet().stream()
                .map(entry -> {
@@ -1930,42 +2140,11 @@
    @Override
    public List<Complaint> queryCompliantList(AppStaticsQuery query, LoginUserInfoVO loginUserInfo) {
        IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfo);
        Integer identity = identityInformation.getIdentity();
        PartyMember partyMember = identityInformation.getPartyMember();
        SystemUserLevel systemUserLevel = identityInformation.getSystemUserLevel();
        Long targetId = null;
        Integer accountLevel = 5;
        //党员，查询该党员
        if (identity.equals(1)) {
            targetId = partyMember.getId();
        } else if (identity.equals(2)) {
            //上级
            if (Objects.nonNull(query.getTier()) && query.getTier().equals(-1)) {
                accountLevel = systemUserLevel.getLevel();
                switch (systemUserLevel.getLevel()) {
                    case 1:
                        //市级
                        targetId = 510400L;
                        break;
                    case 2:
                        //区县级
                        targetId = Long.valueOf(systemUserLevel.getDistrictsCode());
                        break;
                    case 3:
                        //街道
                        targetId = Long.valueOf(systemUserLevel.getStreetId());
                        break;
                    case 4:
                        //社区
                        targetId = systemUserLevel.getCommunityId();
                        break;
                }
            } else {
                targetId = Long.valueOf(query.getAreaId());
                accountLevel = query.getTier();
            }
        SystemUser systemUserLevel = identityInformation.getSystemUser();
        if (systemUserLevel.getSystemRoleId() == 1 || systemUserLevel.getSystemRoleId() == 2) {
            return baseMapper.queryCompliantList(systemUserLevel.getAccountLevel(), systemUserLevel.getSystemRoleId(), query);
        }
        return baseMapper.queryCompliantList(targetId, accountLevel, loginUserInfo, query);
        return null;
    }


@@ -1998,11 +2177,14 @@


    @Override
    public void assignComplain(LoginUserInfoVO loginUserInfo, Long complainId, Integer userId, String remark) {
    public void assignComplain(LoginUserInfoVO loginUserInfo, Long complainId, Integer userId, String remark, String problemType) {
        IdentityInformation currentIdentityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfo);
        if (currentIdentityInformation.getIdentity().equals(2)) {
            SystemUser systemUser = currentIdentityInformation.getSystemUser();
            Complaint complaint = baseMapper.selectById(complainId);
            if (StringUtils.isEmpty(complaint.getProblemType())) {
                complaint.setProblemType(problemType);
            }
            if (systemUser.getSystemRoleId() != 1 || !complaint.getNowLevel().equals(systemUser.getAccountLevel())) {
                throw new ServiceException("你没有分配权限");
            }
@@ -2013,7 +2195,25 @@
            complaint.setAssignStatus(1);
            complaint.setRemark(remark);
            complaint.setNowLevelTime(new Date());
            complaint.setNowLevelSms(0);
            baseMapper.updateById(complaint);

            Department department = departmentService.getById(userId);
            ComplaintFlow complaintFlow = new ComplaintFlow();
            complaintFlow.setComplaintId(complainId);
            complaintFlow.setLevel(complaint.getNowLevel());
            complaintFlow.setName(department.getName());
            complaintFlow.setCreateTime(new Date());
            complaintFlow.setType(1);
            complaintFlowService.save(complaintFlow);


            List<SystemUser> list = systemUserService.list(new LambdaQueryWrapper<SystemUser>().eq(SystemUser::getOneDepartmentId, userId).eq(SystemUser::getSystemRoleId, 1).eq(SystemUser::getStatus, 1));
            if (!list.isEmpty()) {
                List<String> phoneList = list.stream().map(SystemUser::getPhone).collect(Collectors.toList());
                AliSmsUtil.sendAssignMessageAdmin(phoneList, complaint.getSerialNumber());
            }

        } else {
            throw new ServiceException("你没有分配权限");
        }
@@ -2027,18 +2227,16 @@
        // 已分派了的
        Page<ComplaintVO> page = new Page<>(query.getPageNum(), query.getPageSize());

        String address = this.baseMapper.getHouseAddressFromId(query.getHouseId());
        query.setAddress(address);
        page = baseMapper.pageScreenList(page, query);

        page.getRecords().forEach(detail -> {
            if (detail.getFirstStatus() == 1 && detail.getStatus() != 3  && detail.getStatus() != 8) {
            if (detail.getFirstStatus() == 1 && detail.getStatus() != 3 && detail.getStatus() != 8) {
                detail.setStatus(0);
            } else if(detail.getFirstStatus()==0){
                detail.setStatus(-2);
            }else if(detail.getFirstStatus() == 1 && detail.getStatus() == 3  ){
            } else if (detail.getFirstStatus() == 0) {
                detail.setStatus(5);
            } else if (detail.getFirstStatus() == 1 && detail.getStatus() == 3) {
                detail.setStatus(3);
            }else if(detail.getFirstStatus() == 1 && detail.getStatus() == 8){
            } else if (detail.getFirstStatus() == 1 && detail.getStatus() == 8) {
                detail.setStatus(8);
            }
        });
@@ -2048,7 +2246,132 @@
    @Override
    public Page<String> getHouseAddress(GetHouseAddressQuery query) {
        Page<String> page = new Page<>(query.getPageNum(), query.getPageSize());
        return  this.baseMapper.getHouseAddress(page,query.getAddress());
        return this.baseMapper.getHouseAddress(page, query.getAddress());
    }


    @Override
    public void saveComplaintAdmin(Complaint complaint, SystemUserVo systemUser) {
        // 获取当前日期（年月日）
        String datePrefix = new SimpleDateFormat("yyyyMMdd").format(new Date());

        // 查询当前日期的最大流水号
        Complaint lastComplaint = getOne(new LambdaQueryWrapper<Complaint>()
                .likeRight(Complaint::getSerialNumber, datePrefix) // 查询以当前日期开头的流水号
                .orderByDesc(Complaint::getSerialNumber)
                .last("limit 1"));

        String serialNumber;
        if (isNull(lastComplaint)) {
            // 如果当天没有记录，从 0001 开始
            serialNumber = datePrefix + "0001";
        } else {
            // 获取当前日期的最大流水号，并递增
            String lastSerialNumber = lastComplaint.getSerialNumber();
            int num = Integer.parseInt(lastSerialNumber.substring(lastSerialNumber.length() - 4)); // 提取后4位数字
            serialNumber = datePrefix + String.format("%04d", num + 1); // 递增并格式化为4位
        }

        // 设置流水号
        complaint.setSerialNumber(serialNumber);
        Integer accountLevel = 4;
        //获取当前身份
        //1=党员，2=管理员
        accountLevel = systemUser.getAccountLevel();
        switch (accountLevel) {
            case 2:
                //区县级
                complaint.setCityCode(510400);
                complaint.setDistrictsCode(Integer.valueOf(systemUser.getDistrictsCode()));
                complaint.setReportUserName(systemUser.getName());
                complaint.setReportUserPhone(systemUser.getPhone());


                complaint.setSuperiorId(Long.valueOf(systemUser.getDistrictsCode()));
                break;
            case 3:
                //街道
                complaint.setCityCode(510400);
                complaint.setDistrictsCode(Integer.valueOf(systemUser.getDistrictsCode()));
                complaint.setStreetId(Long.valueOf(systemUser.getStreetId()));
                complaint.setReportUserName(systemUser.getName());
                complaint.setReportUserPhone(systemUser.getPhone());

                complaint.setSuperiorId(Long.valueOf(systemUser.getStreetId()));
                break;
            case 4:
                //社区
                complaint.setCityCode(510400);
                complaint.setDistrictsCode(Integer.valueOf(systemUser.getDistrictsCode()));
                complaint.setStreetId(Long.valueOf(systemUser.getStreetId()));
                complaint.setCommunityId(systemUser.getCommunityId());
                complaint.setReportUserName(systemUser.getName());
                complaint.setReportUserPhone(systemUser.getPhone());

                complaint.setSuperiorId(systemUser.getCommunityId());
                break;
        }
        complaint.setCreateBy(Long.valueOf(systemUser.getId()));
        complaint.setReportType(accountLevel);
        complaint.setNowLevel(accountLevel);
        complaint.setLastLevel(accountLevel);
        complaint.setLastSuperiorId(complaint.getSuperiorId());

        // 设置其他字段
        complaint.setStatus(ProcessStatusEnum.PROCESSING.getCode());
        complaint.setCreateTime(new Date(System.currentTimeMillis()));
        complaint.setUpdateTime(new Date(System.currentTimeMillis()));
        //查询系统配置诉求处理期限，设置截止日期
        WorkOrderItemConfig config = workOrderItemConfigService.lambdaQuery().orderByDesc(WorkOrderItemConfig::getId).last("LIMIT 1").one();
        if (Objects.isNull(config)) {
            throw new ServiceException("工单事项未配置，请联系管理员");
        }
        complaint.setNowLevelTime(new Date());
        complaint.setNowLevelSms(0);
        // 保存诉求记录
        save(complaint);
    }

    @Override
    public void setProblemType(LoginUserInfoVO loginUserInfo, SetProblemTypeDto dto) {
        IdentityInformation currentIdentityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfo);
        if (currentIdentityInformation.getSystemUser().getSystemRoleId() != 1) {
            throw new ServiceException("无权限");
        }
        Complaint complaint = getById(dto.getComplaintId());
        complaint.setProblemType(dto.getProblemType());
        updateById(complaint);
    }

    @Override
    public Map<String, Integer> getComplaintTip(LoginUserInfoVO loginUserInfo) {
        HashMap<String, Integer> map = new HashMap<>();
        IdentityInformation currentIdentityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfo);
        SystemUser systemUser = currentIdentityInformation.getSystemUser();
        if (systemUser.getSystemRoleId() == 1) {
            Integer accountLevel =systemUser.getAccountLevel();
            String code = null;
            switch (accountLevel) {
                case 2:
                    code ="510403";
                    break;
                case 3:
                    code =systemUser.getStreetId();
                    break;
                case 4:
                    code =systemUser.getCommunityId().toString();
                    break;
                default:
                    throw new ServiceException("无此权限");
            }
            // 待分配
            map.put("waitAssign", this.baseMapper.getWaitAssign(accountLevel,code));
            // 待处理
            int count = this.count(new LambdaQueryWrapper<Complaint>().eq(Complaint::getAssignPersonId, systemUser.getOneDepartmentId()).notIn(Complaint::getStatus, 3, 8));
            map.put("waitProcess", count);
        }
        return map;
    }

}