luofl
2025-03-21 0eb28fecafb15512c82aeae00b40fb1bca65f08c
springcloud_k8s_panzhihuazhihuishequ/service_sangeshenbian/src/main/java/com/panzhihua/sangeshenbian/service/impl/ComplaintServiceImpl.java
@@ -12,8 +12,11 @@
import com.panzhihua.common.exceptions.ServiceException;
import com.panzhihua.common.model.vos.LoginUserInfoVO;
import com.panzhihua.common.model.vos.sangeshenbian.SystemUserVo;
import com.panzhihua.common.redis.RedisUtils;
import com.panzhihua.sangeshenbian.config.AutoColumnWidthStrategy;
import com.panzhihua.sangeshenbian.dao.ComplaintMapper;
import com.panzhihua.sangeshenbian.enums.AuditStatusEnum;
import com.panzhihua.sangeshenbian.enums.ComplaintExportEnum;
import com.panzhihua.sangeshenbian.enums.ProcessStatusEnum;
import com.panzhihua.sangeshenbian.enums.RateEnum;
import com.panzhihua.sangeshenbian.enums.ReportTypeEnum;
@@ -33,11 +36,14 @@
import lombok.RequiredArgsConstructor;
import lombok.extern.slf4j.Slf4j;
import org.springframework.context.annotation.Lazy;
import org.springframework.core.io.ClassPathResource;
import org.springframework.data.redis.connection.RedisServer;
import org.springframework.stereotype.Service;
import org.springframework.transaction.annotation.Transactional;
import javax.servlet.http.HttpServletResponse;
import java.io.IOException;
import java.io.InputStream;
import java.net.URLEncoder;
import java.text.SimpleDateFormat;
import java.util.*;
@@ -69,6 +75,7 @@
    private final HttpServletResponse response;
    private final IPartyMemberService partyMemberService;
    private final IdentityInformationService identityInformationService;
    private final RedisUtils redisUtils;
    @Override
    public void saveComplaint(Complaint complaint, LoginUserInfoVO loginUserInfoVO) {
@@ -96,13 +103,9 @@
        complaint.setSerialNumber(serialNumber);
        Integer accountLevel = 5;
        //获取当前身份
        IdentityInformation identityInformationVO = identityInformationService.getIdentityInformation(loginUserInfoVO);
        IdentityInformation identityInformationVO = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
        //1=党员,2=管理员
        SystemUser systemUser = identityInformationVO.getSystemUser();
        List<PermissionsVO> permissions = identityInformationVO.getPermissions();
        if (permissions.isEmpty()) {
            throw new ServiceException("请先完善个人信息");
        }
        Integer identity = identityInformationVO.getIdentity();
        if (identity == 2) {
            accountLevel = systemUser.getAccountLevel();
@@ -185,10 +188,7 @@
        Long targetId = null;
        Integer accountLevel = 5;
        //获取当前身份,1=党员,2=管理员
        IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfoVO);
        if (CollectionUtil.isEmpty(identityInformation.getPermissions())) {
            throw new ServiceException("请先完善个人信息");
        }
        IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
        Integer identity = identityInformation.getIdentity();
        //上级
        if (systemUserByPhone.isPresent() && null != identity && identity == 2) {
@@ -237,17 +237,25 @@
        vo.setListControlsButtonStatus(1);
        vo.setEvaluateButtonStatus(1);
        vo.setAuditButtonStatus(1);
        ComplaintAuditRecord one = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>().eq(ComplaintAuditRecord::getComplaintId, vo.getId())
                .ne(ComplaintAuditRecord::getAuditType, 1).orderByDesc(ComplaintAuditRecord::getSort).last(" limit 0, 1"));
        // 获取身份
        Integer identity = (Integer) redisUtils.get("identity:" + loginUserInfo.getPhone());
        ComplaintAuditRecord one = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>()
                .eq(ComplaintAuditRecord::getComplaintId, vo.getId())
//                .ne(ComplaintAuditRecord::getAuditType, 1)
                .orderByDesc(ComplaintAuditRecord::getSort)
                .last(" limit 0, 1"));
        //没有审核数据,且正在办理,则按钮权限是添加人员的
        if (null == one && (vo.getStatus() == 0 || vo.getStatus() == 1 || vo.getStatus() == 2)) {
            if (systemUserByPhone.isPresent()) {
                SystemUser systemUser = systemUserByPhone.get();
                Integer accountLevel = systemUser.getAccountLevel();
                Integer isAdmin = systemUser.getIsAdmin();
                //非党员用户,必须是管理员有权限
                if (accountLevel.compareTo(vo.getReportType()) == 0 && ((accountLevel != 5 && 1 == isAdmin) || accountLevel == 5)) {
                //当前身份是管理员
                if(2 == identity && accountLevel.compareTo(vo.getReportType()) == 0 && (accountLevel != 5 && 1 == isAdmin)){
                    vo.setListControlsButtonStatus(0);
                }
                //如果当前身份是党员
                if(1 == identity && 5 == vo.getReportType()){
                    vo.setListControlsButtonStatus(0);
                }
            } else {
@@ -259,23 +267,26 @@
        //有审核数据,且正在办理
        if (null != one && (vo.getStatus() == 0 || vo.getStatus() == 1 || vo.getStatus() == 2 || vo.getStatus() == 6)) {
            //区分是上报数据还是下派数据
            if (one.getAuditType() == 2) {
            if (one.getAuditType() == 2 || one.getAuditType() == 1) {
                //判断当前审核状态
                if (one.getAuditStatus() == 1) {
                    //审核状态为通过,则权限给到上报审核的这一层
                    if (systemUserByPhone.isPresent()) {
                        SystemUser systemUser = systemUserByPhone.get();
                        Integer accountLevel = systemUser.getAccountLevel();
                        Integer isAdmin = systemUser.getIsAdmin();
                        //非党员用户,必须是管理员有权限
                        if (accountLevel.compareTo(one.getReportType()) == 0 && accountLevel != 5 && 1 == isAdmin) {
                        if (identity.compareTo(one.getReportType()) == 0 && identity != 5 && 1 == isAdmin) {
                            vo.setListControlsButtonStatus(0);
                        }
                    }
                } else {
                    //没有审核通过,则需要查询上一条审核通过的数据,如果没有则给到添加诉求的人
                    ComplaintAuditRecord one1 = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>().eq(ComplaintAuditRecord::getComplaintId, vo.getId())
                            .eq(ComplaintAuditRecord::getAuditType, 2).eq(ComplaintAuditRecord::getAuditStatus, 1).orderByDesc(ComplaintAuditRecord::getSort).last(" limit 0, 1"));
                    ComplaintAuditRecord one1 = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>()
                            .eq(ComplaintAuditRecord::getComplaintId, vo.getId())
                            .eq(ComplaintAuditRecord::getAuditType, 2)
                            .eq(ComplaintAuditRecord::getAuditStatus, 1)
                            .orderByDesc(ComplaintAuditRecord::getSort)
                            .last(" limit 0, 1"));
                    if (null != one1) {
                        if (systemUserByPhone.isPresent()) {
                            SystemUser systemUser = systemUserByPhone.get();
@@ -292,8 +303,12 @@
                            SystemUser systemUser = systemUserByPhone.get();
                            Integer accountLevel = systemUser.getAccountLevel();
                            Integer isAdmin = systemUser.getIsAdmin();
                            //非党员用户,必须是管理员有权限
                            if (accountLevel.compareTo(vo.getReportType()) == 0 && ((accountLevel != 5 && 1 == isAdmin) || accountLevel == 5)) {
                            //当前身份是管理员
                            if(2 == identity && accountLevel.compareTo(vo.getReportType()) == 0 && (accountLevel != 5 && 1 == isAdmin)){
                                vo.setListControlsButtonStatus(0);
                            }
                            //如果当前身份是党员
                            if(1 == identity && 5 == vo.getReportType()){
                                vo.setListControlsButtonStatus(0);
                            }
                        } else {
@@ -315,46 +330,8 @@
                        Integer accountLevel = systemUser.getAccountLevel();
                        Integer isAdmin = systemUser.getIsAdmin();
                        //非党员用户,必须是管理员有权限
                        if (accountLevel.compareTo(one.getReportType()) == 0 && ((accountLevel != 5 && 1 == isAdmin) || accountLevel == 5)) {
                        if (accountLevel.compareTo(one.getReportType()) == 0 && 1 == isAdmin && 2 == identity) {
                            vo.setListControlsButtonStatus(0);
                        }
                    } else {
                        if (vo.getReportType() == 5 && one.getReportType() == 5) {
                            vo.setListControlsButtonStatus(0);
                        }
                    }
                } else {
                    //没有审核通过,则需要查询上一条审核通过的数据,如果没有则给到添加诉求的人
                    ComplaintAuditRecord one1 = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>().eq(ComplaintAuditRecord::getComplaintId, vo.getId())
                            .eq(ComplaintAuditRecord::getAuditType, 3).eq(ComplaintAuditRecord::getAuditStatus, 1).orderByDesc(ComplaintAuditRecord::getSort).last(" limit 0, 1"));
                    if (null != one1) {
                        if (systemUserByPhone.isPresent()) {
                            SystemUser systemUser = systemUserByPhone.get();
                            Integer accountLevel = systemUser.getAccountLevel();
                            Integer isAdmin = systemUser.getIsAdmin();
                            //非党员用户,必须是管理员有权限
                            if (accountLevel.compareTo(one1.getReportType()) == 0 && ((accountLevel != 5 && 1 == isAdmin) || accountLevel == 5)) {
                                vo.setListControlsButtonStatus(0);
                            }
                        } else {
                            if (vo.getReportType() == 5 && one1.getReportType() == 5) {
                                vo.setListControlsButtonStatus(0);
                            }
                        }
                    } else {
                        //没有上一层审核通过的数据,则权限给到添加人
                        if (systemUserByPhone.isPresent()) {
                            SystemUser systemUser = systemUserByPhone.get();
                            Integer accountLevel = systemUser.getAccountLevel();
                            Integer isAdmin = systemUser.getIsAdmin();
                            //非党员用户,必须是管理员有权限
                            if (accountLevel.compareTo(vo.getReportType()) == 0 && ((accountLevel != 5 && 1 == isAdmin) || accountLevel == 5)) {
                                vo.setListControlsButtonStatus(0);
                            }
                        } else {
                            if (vo.getReportType() == 5) {
                                vo.setListControlsButtonStatus(0);
                            }
                        }
                    }
                }
@@ -368,7 +345,7 @@
            String targetId = "";
            Integer accountLevel = 5;
            //获取当前身份,1=党员,2=管理员
            IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfo);
            IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfo);
            if (2 == identityInformation.getIdentity()) {
                accountLevel = systemUser.getAccountLevel();
                switch (accountLevel) {
@@ -395,7 +372,8 @@
                        break;
                }
                ComplaintAuditRecord one2 = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>().eq(ComplaintAuditRecord::getComplaintId, vo.getId())
                ComplaintAuditRecord one2 = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>()
                        .eq(ComplaintAuditRecord::getComplaintId, vo.getId())
                        .eq(ComplaintAuditRecord::getLatestFlag, 1));
                Integer isAdmin = systemUserByPhone.get().getIsAdmin();
                if (one2.getReportType().equals(accountLevel) && one2.getSuperiorId().toString().equals(targetId) && 1 == isAdmin) {
@@ -407,12 +385,17 @@
        //状态为已办结,判断评价按钮
        int count = complaintCommentService.count(new LambdaQueryWrapper<ComplaintComment>().eq(ComplaintComment::getComplaintId, vo.getId()).eq(ComplaintComment::getDelFlag, 0));
        if (vo.getStatus() == 3 && 0 == count) {
        if ((vo.getStatus() == 3 || vo.getStatus() == 8) && 0 == count) {
            if (systemUserByPhone.isPresent()) {
                SystemUser systemUser = systemUserByPhone.get();
                Integer accountLevel = systemUser.getAccountLevel();
                Integer isAdmin = systemUser.getIsAdmin();
                if (accountLevel.compareTo(vo.getReportType()) == 0 && ((accountLevel != 5 && 1 == isAdmin) || accountLevel == 5)) {
                //当前不是党员身份,需要是管理员才有权限
                if (2 == identity && accountLevel.compareTo(vo.getReportType()) == 0 && accountLevel != 5 && 1 == isAdmin) {
                    vo.setEvaluateButtonStatus(0);
                }
                //当前是党员身份,只有是以党员身份提交的数据才有权限
                if(1 == identity && vo.getReportType() == 5){
                    vo.setEvaluateButtonStatus(0);
                }
            } else {
@@ -436,10 +419,7 @@
        String targetId = "";
        Integer accountLevel = 5;
        //获取当前身份,1=党员,2=管理员
        IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfoVO);
        if (CollectionUtil.isEmpty(identityInformation.getPermissions())) {
            throw new ServiceException("身份信息异常");
        }
        IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
        Integer identity = identityInformation.getIdentity();
        //上级
        if (systemUserByPhone.isPresent() && identity == 2) {
@@ -475,7 +455,7 @@
        }
        ComplaintVO detail = baseMapper.getDetail(id);
        if (detail.getStatus().equals(0)) {
            List<ComplaintFlow> list = complaintFlowService.lambdaQuery().eq(ComplaintFlow::getComplaintId, id).orderByAsc(ComplaintFlow::getCreateTime).list();
            List<ComplaintFlow> list = complaintFlowService.lambdaQuery().eq(ComplaintFlow::getComplaintId, id).orderByAsc(ComplaintFlow::getSort).list();
            detail.setComplaintFlows(list);
        }
        //查询办理进度
@@ -523,10 +503,27 @@
     */
    @Override
    public void saveProcess(ComplaintProcessDTO dto, LoginUserInfoVO loginUserInfoVO) {
        //获取当前身份
        IdentityInformation identityInformationVO = identityInformationService.getIdentityInformation(loginUserInfoVO);
        List<PermissionsVO> permissions = identityInformationVO.getPermissions();
        if (permissions.isEmpty()) {
            throw new ServiceException("请先完善个人信息");
        }
        //上级
        String name = "";
        if (identityInformationVO.getIdentity() == 2) {
            //1=党员,2=管理员
            SystemUser systemUser = identityInformationVO.getSystemUser();
            name =   systemUser.getName();
        }else if (identityInformationVO.getIdentity() == 1){
            PartyMember partyMember = identityInformationVO.getPartyMember();
            name = partyMember.getName();
        }
        ComplaintProgress complaintProgress = BeanUtil.copyProperties(dto, ComplaintProgress.class);
        complaintProgress.setCreateTime(new Date());
        complaintProgress.setCreateBy(loginUserInfoVO.getUserId());
        complaintProgress.setCreateByName(loginUserInfoVO.getNickName());
        complaintProgress.setCreateByName(name);
        complaintProgressService.save(complaintProgress);
    }
@@ -546,18 +543,22 @@
            throw new ServiceException("请先完善个人信息");
        }
        Integer accountLevel = null;
        String name = "";
        //上级
        if (identityInformationVO.getIdentity() == 2) {
            //1=党员,2=管理员
            SystemUser systemUser = identityInformationVO.getSystemUser();
            accountLevel = systemUser.getAccountLevel();
            name =   systemUser.getName();
        }else if (identityInformationVO.getIdentity() == 1){
            accountLevel = 5;
            PartyMember partyMember = identityInformationVO.getPartyMember();
            name = partyMember.getName();
        }
        Complaint complaint = BeanUtil.copyProperties(dto, Complaint.class);
        complaint.setUpdateTime(new Date());
        complaint.setCompletionUserId(loginUserInfoVO.getUserId());
        complaint.setCompletionUsername(loginUserInfoVO.getNickName());
        complaint.setCompletionUsername(name);
        complaint.setCompletionUserPhone(loginUserInfoVO.getPhone());
        complaint.setCompletionTime(new Date());
        complaint.setCompletionUserLevel(accountLevel);
@@ -581,39 +582,42 @@
    @Transactional(rollbackFor = Exception.class)
    public void saveReport(ComplaintReportDTO dto, LoginUserInfoVO loginUserInfoVO) {
        String phone = loginUserInfoVO.getPhone();
        SystemUser adminUser = systemUserService.getOne(new LambdaQueryWrapper<SystemUser>()
                .eq(SystemUser::getPhone, phone)
                .eq(SystemUser::getIsAdmin, 1)
                .ne(SystemUser::getStatus, 3)
                .last("LIMIT 1"));
        IdentityInformation identityInformationVO = identityInformationService.getIdentityInformation(loginUserInfoVO);
        if (CollectionUtil.isEmpty(identityInformationVO.getPermissions())) {
            throw new ServiceException("请先完成认证");
        }
        IdentityInformation identityInformationVO = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
        SystemUser adminUser = identityInformationVO.getSystemUser();
        Long superiorId;
        int reportType;
        int reporterLevel;
        Long reporterId = null;
        String departmentName = "";
        String reporter = "";
        if (identityInformationVO.getIdentity() == 1) {
            PartyMember partyMember = partyMemberService.getPartyMemberByPhone(phone);
            superiorId = partyMember.getCommunityId();
            reporterId = partyMember.getId();
            reportType = 4;
            reporterLevel = 5;
            departmentName = partyMember.getDistricts() + "-" + partyMember.getStreet() + "-" + partyMember.getCommunity();
            reporter = partyMember.getName();
        } else if (identityInformationVO.getIdentity() == 2) {
            int accountLevel = adminUser.getAccountLevel(); // 改为基本类型
            if (accountLevel == 1) {
                throw new ServiceException("市级账号,无法上报!");
            }
            reportType = accountLevel - 1;
            reporterLevel = accountLevel;
            reporter = adminUser.getName();
            // 使用基本类型比较并补充默认分支
            if (accountLevel == ReportTypeEnum.COMMUNITY.getCode()) {
                superiorId = Long.parseLong(adminUser.getStreetId());
                reporterId = adminUser.getCommunityId();
            } else if (accountLevel == ReportTypeEnum.STREET.getCode()) {
                superiorId = Long.parseLong(adminUser.getDistrictsCode());
                reporterId = Long.parseLong(adminUser.getStreetId());
            } else if (accountLevel == ReportTypeEnum.DISTRICT.getCode()) {
                superiorId = 510400L; // 攀枝花市
                reporterId = Long.parseLong(adminUser.getDistrictsCode());
            } else if (accountLevel == ReportTypeEnum.PARTY.getCode()) {
                superiorId = adminUser.getCommunityId();
            } else {
@@ -670,23 +674,21 @@
        complaintAuditRecord.setCreateTime(new Date());
        complaintAuditRecord.setUpdateBy(loginUserInfoVO.getUserId());
        complaintAuditRecord.setUpdateTime(new Date());
        complaintAuditRecord.setReporter(loginUserInfoVO.getNickName());
        complaintAuditRecord.setReporter(reporter);
        complaintAuditRecord.setReportType(reportType);
        complaintAuditRecord.setSuperiorId(superiorId);
        complaintAuditRecord.setComment(dto.getComment());
        complaintAuditRecord.setSort(count + 1);
        complaintAuditRecord.setDepartmentName(departmentName);
        complaintAuditRecord.setReporterLevel(reporterLevel);
        complaintAuditRecord.setReporterId(reporterId);
        complaintAuditRecordService.save(complaintAuditRecord);
    }
    @Override
    @Transactional(rollbackFor = Exception.class)
    public void saveDispatch(ComplaintDispatch dto, LoginUserInfoVO loginUserInfoVO) {
        IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfoVO);
        List<PermissionsVO> permissions = identityInformation.getPermissions();
        if (CollectionUtil.isEmpty(permissions)) {
            throw new ServiceException("请先完成认证");
        }
        IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
        if (identityInformation.getIdentity() != 2) {
            throw new ServiceException("无权下派");
        }
@@ -754,11 +756,7 @@
    @Transactional(rollbackFor = Exception.class)
    public void reportAudit(ComplaintReporAuditDTO complaintReporAuditDTO, LoginUserInfoVO loginUserInfoVO) {
        IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfoVO);
        List<PermissionsVO> permissions = identityInformation.getPermissions();
        if (CollectionUtil.isEmpty(permissions)) {
            throw new ServiceException("请先完成认证");
        }
        IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
        SystemUser systemUser = identityInformation.getSystemUser();
        if (systemUser == null || identityInformation.getIdentity() != 2) {
@@ -792,12 +790,18 @@
        if (Objects.isNull(complaintAuditRecord)) {
            throw new ServiceException("上报申请记录不存在");
        }
        complaintAuditRecord.setAuditorName(systemUser.getName());
        complaintAuditRecord.setAuditorPhone(systemUser.getPhone());
        if (complaintReporAuditDTO.getAuditResult().equals(1)) {
            complaintAuditRecord.setAuditStatus(1);
            complaintAuditRecord.setAuditorId(loginUserInfoVO.getUserId());
            complaintAuditRecordService.updateById(complaintAuditRecord);
            //创建流程
            complaintFlowService.createFlow(complaintAuditRecord, 0, loginUserInfoVO.getUserId());
            ComplaintAuditRecord complaintAuditRecord2 = new ComplaintAuditRecord();
            complaintAuditRecord2.setComplaintId(complaintReporAuditDTO.getId());
            complaintAuditRecord2.setSuperiorId(complaintAuditRecord.getReporterId());
            complaintAuditRecord2.setReportType(complaintAuditRecord.getReporterLevel());
            complaintFlowService.createFlow(complaintAuditRecord2, 0, loginUserInfoVO.getUserId());
        } else {
            complaintAuditRecord.setRejectReason(complaintReporAuditDTO.getRejectReason());
            complaintAuditRecord.setAuditStatus(2);
@@ -810,16 +814,13 @@
    @Override
    @Transactional(rollbackFor = Exception.class)
    public void saveDelay(ComplaintDelayDTO dto, LoginUserInfoVO loginUserInfoVO) {
        IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfoVO);
        List<PermissionsVO> permissions = identityInformation.getPermissions();
        if (CollectionUtil.isEmpty(permissions)) {
            throw new ServiceException("请先完成认证");
        }
        IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
        SystemUser systemUser = systemUserService.getSystemUserAdminByPhone(loginUserInfoVO.getPhone()).orElse(null);
        Long superiorId;
        int reportType;
        String departmentName = "";
        String reporter = "";
        if (identityInformation.getIdentity() == 1) {
            PartyMember partyMember = partyMemberService.getPartyMemberByPhone(loginUserInfoVO.getPhone());
            superiorId = partyMember.getCommunityId();
@@ -827,12 +828,15 @@
                throw new ServiceException("延期申请失败,请绑定社区");
            }
            reportType = ReportTypeEnum.COMMUNITY.getCode();
            departmentName = partyMember.getDistricts() + "-" + partyMember.getStreet() + "-" + partyMember.getCommunity();
            reporter = partyMember.getName();
        } else if (identityInformation.getIdentity() == 2 && systemUser != null) {
            int accountLevel = systemUser.getAccountLevel(); // 改为基本类型
            if (accountLevel == 1) {
                throw new ServiceException("市级账号,无法延期申请!");
            }
            reportType = accountLevel - 1;
            reporter = systemUser.getName();
            // 使用基本类型比较并补充默认分支
            if (accountLevel == ReportTypeEnum.COMMUNITY.getCode()) {
@@ -846,6 +850,30 @@
            } else {
                // 处理未预期的账号等级
                throw new ServiceException("未知的账号等级");
            }
            //查询社区信息
            switch (accountLevel) {
                case 2:
                    BcRegion region = bcRegionService.getDistrictByCode(systemUser.getDistrictsCode().toString());
                    if (Objects.nonNull(region)) {
                        departmentName = region.getRegionName();
                    }
                    break;
                case 3:
                    ComStreet street = comStreetService.getById(systemUser.getStreetId().toString());
                    if (Objects.nonNull(street)) {
                        BcRegion district = bcRegionService.getDistrictByCode(street.getAreaCode().toString());
                        departmentName = Objects.nonNull(district) ? district.getRegionName() + "-" + street.getName() : street.getName();
                    }
                    break;
                case 4:
                    ComAct act = comActService.getById(systemUser.getCommunityId());
                    if (Objects.nonNull(act)) {
                        ComStreet street2 = comStreetService.getById(systemUser.getStreetId().toString());
                        BcRegion district = bcRegionService.getDistrictByCode(act.getAreaCode());
                        departmentName = Objects.nonNull(district) && Objects.nonNull(street2) ? district.getRegionName() + "-" + street2.getName() + "-" + act.getName() : act.getName();
                    }
                    break;
            }
        } else {
            throw new ServiceException("无权申请");
@@ -865,22 +893,19 @@
        record1.setCreateTime(new Date(System.currentTimeMillis()));
        record1.setUpdateBy(loginUserInfoVO.getUserId());
        record1.setUpdateTime(new Date(System.currentTimeMillis()));
        record1.setReporter(loginUserInfoVO.getNickName());
        record1.setReporter(reporter);
        record1.setReportType(reportType);
        record1.setSuperiorId(superiorId);
        record1.setSort(count + 1);
        record1.setComment(dto.getComment());
        record1.setDepartmentName(departmentName);
        complaintAuditRecordService.save(record1);
    }
    @Override
    public void delayAudit(ComplaintDelayAuditDTO dto, LoginUserInfoVO loginUserInfoVO) {
        IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfoVO);
        List<PermissionsVO> permissions = identityInformation.getPermissions();
        if (CollectionUtil.isEmpty(permissions)) {
            throw new ServiceException("请先完成认证");
        }
        IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
        SystemUser systemUser = identityInformation.getSystemUser();
        if (identityInformation.getIdentity() != 2 || systemUser == null) {
            throw new ServiceException("无权审核");
@@ -907,7 +932,7 @@
                .eq(ComplaintAuditRecord::getAuditType, 1)
                .eq(ComplaintAuditRecord::getLatestFlag, 1)
                .eq(ComplaintAuditRecord::getAuditStatus, 0)
                .ne(ComplaintAuditRecord::getSuperiorId, superiorId)
                .eq(ComplaintAuditRecord::getSuperiorId, superiorId)
                .eq(ComplaintAuditRecord::getReportType, accountLevel)
                .eq(ComplaintAuditRecord::getComplaintId, dto.getComplaintId())
                .last("LIMIT 1"));
@@ -916,6 +941,8 @@
        if (Objects.isNull(complaintAuditRecord)) {
            throw new ServiceException("诉求延期申请不存在");
        }
        complaintAuditRecord.setAuditorName(systemUser.getName());
        complaintAuditRecord.setAuditorPhone(systemUser.getPhone());
        //审核通过后,设置诉求延期
        if (complaintAuditRecord.getAuditType().equals(1) && complaintAuditRecord.getAuditStatus().equals(0) && dto.getAuditResult().equals(1)) {
            Complaint complaint = getById(complaintAuditRecord.getComplaintId());
@@ -938,7 +965,7 @@
    @Override
    public List<DispatchVO> getDispatchList(LoginUserInfoVO loginUserInfoVO) {
        IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfoVO);
        IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
        SystemUser adminUser = identityInformation.getSystemUser();
@@ -995,12 +1022,8 @@
     */
    @Override
    public Page<ComplaintTodoVO> getTodoList(BasePage basePage, LoginUserInfoVO loginUserInfo) {
        IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfo);
        List<PermissionsVO> permissions = identityInformation.getPermissions();
        IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfo);
        SystemUser systemUser = identityInformation.getSystemUser();
        if (permissions.isEmpty()) {
            throw new ServiceException("无权限");
        }
        String targetId = "";
        int isSuperior = 0;
        //上级
@@ -1069,7 +1092,7 @@
        //查询诉求流转记录
        List<ComplaintFlow> complaintFlows = complaintFlowService.lambdaQuery()
                .eq(ComplaintFlow::getComplaintId, id)
                .orderByAsc(ComplaintFlow::getCreateTime)
                .orderByAsc(ComplaintFlow::getSort)
                .list();
        complaintVO.setComplaintFlows(complaintFlows);
        //查询评价
@@ -1094,6 +1117,7 @@
        response.setHeader("Content-disposition", "attachment;filename*=utf-8''" + fileName + ".xlsx");
        EasyExcel.write(response.getOutputStream(), ComplaintExcel.class)
                .sheet("诉求数据")
                .registerWriteHandler(new AutoColumnWidthStrategy())
                .doWrite(complaintExcels);
    }
@@ -1148,10 +1172,10 @@
        String fileName = "";
        switch (type) {
            case 1:
                fileName = "社区问题单";
                fileName = "community_question.docx";
                break;
            case 2:
                fileName = "问题处理单";
                fileName = "question_handle.docx";
                if (Objects.nonNull(partyMember)) {
                    community = community + "-" + partyMember.getServiceTarget();
                }
@@ -1167,14 +1191,14 @@
                if (Objects.nonNull(record)) {
                    reportType = record.getReportType();
                }
                fileName = "协调通知单";
                fileName = "notice.docx";
                break;
        }
        Map<String, Object> map = new HashMap<>();
        map.put("community", community);
        map.put("problemType", complaint.getProblemType());
        map.put("descriptionContent", complaint.getDescriptionContent());
        map.put("reportType", ReportTypeEnum.getDescriptionByCode(reportType));
        map.put("reportType", reportType == null ? "" : ReportTypeEnum.getDescriptionByCode(reportType));
        map.put("partyOrganization", Objects.nonNull(partyMember) ? partyMember.getPartyOrganization() : "");
        map.put("name", complaint.getName());
        map.put("contactNumber", complaint.getContactNumber());
@@ -1191,19 +1215,19 @@
        }
        // 在文本中直接使用换行符
        map.put("complaintProgress", sb.toString());
        map.put("status", ProcessStatusEnum.getDescriptionByCode(complaint.getStatus()));
        map.put("status", ComplaintExportEnum.getEnumByCode(complaint.getStatus()).getDesc());
        if (2 == type) {
            //查询诉求评价
            ComplaintComment complaintComment = complaintCommentService.lambdaQuery().eq(ComplaintComment::getComplaintId, id).last("LIMIT 1").one();
            if (Objects.nonNull(complaintComment)) {
                map.put("rateStr", RateEnum.getEnumByCode(complaintComment.getRate()));
                map.put("rateStr", RateEnum.getEnumByCode(complaintComment.getRate()).getDesc());
            }
        }
        response.setContentType("application/octet-stream");
        String fileNameEncode = URLEncoder.encode(fileName, "UTF-8").replaceAll("\\+", "%20");
        response.setHeader("Content-disposition", "attachment;filename=\"" + fileNameEncode + ".docx" + "\"");
        String fileTemplateName = FileUtil.getPath() + "template/" + fileName + ".docx";
        XWPFTemplate.compile(fileTemplateName).render(map).writeAndClose(response.getOutputStream());
        InputStream resourceAsStream = this.getClass().getResourceAsStream("/template/" + fileName);
        XWPFTemplate.compile(resourceAsStream).render(map).writeAndClose(response.getOutputStream());
    }
@@ -1224,7 +1248,7 @@
            String content = "第一行内容\n第二行内容\n第三行内容";
            map.put("complaintProgress", content);
            map.put("status", "处理中");
            XWPFTemplate.compile("F:\\DeskTop\\zhihuishequ\\springcloud_k8s_panzhihuazhihuishequ\\service_sangeshenbian\\src\\main\\resources\\template\\社区问题单.docx").render(map).writeToFile("F:\\DeskTop\\社区.docx");
            XWPFTemplate.compile("F:\\DeskTop\\zhihuishequ\\springcloud_k8s_panzhihuazhihuishequ\\service_sangeshenbian\\src\\main\\resources\\template\\community_question.docx").render(map).writeToFile("F:\\DeskTop\\社区.docx");
        } catch (IOException e) {
            e.printStackTrace();
        }