工单列表、详情、办理进度添加、办理结果录入接口

mitao

2025-02-23 7658b1364caa5df10d232117d7728a8a96f57b75

 springcloud_k8s_panzhihuazhihuishequ/service_sangeshenbian/src/main/java/com/panzhihua/sangeshenbian/service/impl/ComplaintServiceImpl.java

@@ -1,21 +1,31 @@
package com.panzhihua.sangeshenbian.service.impl;

import cn.hutool.core.bean.BeanUtil;
import com.baomidou.mybatisplus.core.conditions.query.LambdaQueryWrapper;
import com.baomidou.mybatisplus.extension.plugins.pagination.Page;
import com.panzhihua.common.utlis.DateUtils;
import com.panzhihua.common.model.vos.LoginUserInfoVO;
import com.panzhihua.sangeshenbian.model.dto.ComplaintCompletionDTO;
import com.panzhihua.sangeshenbian.model.dto.ComplaintProcessDTO;
import com.panzhihua.sangeshenbian.model.entity.Complaint;
import com.panzhihua.sangeshenbian.enums.ProcessStatusEnum;
import com.panzhihua.sangeshenbian.dao.ComplaintMapper;
import com.panzhihua.sangeshenbian.model.entity.ComplaintFlow;
import com.panzhihua.sangeshenbian.model.entity.ComplaintProgress;
import com.panzhihua.sangeshenbian.model.entity.SystemUser;
import com.panzhihua.sangeshenbian.model.query.ComplaintQuery;
import com.panzhihua.sangeshenbian.service.IComplaintFlowService;
import com.panzhihua.sangeshenbian.service.IComplaintProgressService;
import com.panzhihua.sangeshenbian.service.IComplaintService;
import com.baomidou.mybatisplus.extension.service.impl.ServiceImpl;
import com.panzhihua.sangeshenbian.model.vo.ComplaintVO;
import com.panzhihua.sangeshenbian.service.ISystemUserService;
import lombok.RequiredArgsConstructor;
import org.springframework.stereotype.Service;

import java.text.SimpleDateFormat;
import java.util.Date;
import java.util.List;
import java.util.Optional;

import static cn.hutool.core.util.ObjectUtil.isNull;

@@ -28,7 +38,11 @@
 * @since 2025-02-22
 */
@Service
@RequiredArgsConstructor
public class ComplaintServiceImpl extends ServiceImpl<ComplaintMapper, Complaint> implements IComplaintService {
    private final ISystemUserService systemUserService;
    private final IComplaintFlowService complaintFlowService;
    private final IComplaintProgressService complaintProgressService;

    @Override
    public void saveComplaint(Complaint complaint,Long userId) {
@@ -57,43 +71,101 @@

        // 设置其他字段
        complaint.setStatus(ProcessStatusEnum.PROCESSING.getCode());
        complaint.setCreateTime(DateUtils.getCurrentDate());
        complaint.setCreateTime(new Date());
        complaint.setCreateBy(userId);
        complaint.setUpdateBy(userId);
        complaint.setUpdateTime(DateUtils.getCurrentDate());
        complaint.setUpdateTime(new Date());

        // 保存诉求记录
        save(complaint);
    }

    /**
     *
     * @param query
     * @param loginUserInfoVO
     * @return
     */
    @Override
    public Page<ComplaintVO> complaintList(ComplaintQuery query) {
        //判断当前登录用户级别，查询对应工单
    public Page<ComplaintVO> complaintList(ComplaintQuery query, LoginUserInfoVO loginUserInfoVO) {
        Page<ComplaintVO> page = new Page<>(query.getPageNum(), query.getPageSize());
        //判断当前登录用户级别，查询对应工单
        Optional<SystemUser> systemUserByPhone = systemUserService.getSystemUserByPhone(loginUserInfoVO.getPhone());
        String targetId = "";
        int isSuperior = 0;
        //上级
        if (systemUserByPhone.isPresent()) {
            SystemUser systemUser = systemUserByPhone.get();
            Integer accountLevel = systemUser.getAccountLevel();
            switch (accountLevel) {
                case 1:
                    //市级
                    targetId = "510400";
                    break;
                case 2:
                    //区县级
                    targetId = systemUser.getDistrictsCode();
                    break;
                case 3:
                    //街道
                    targetId = systemUser.getStreetCode();
                    break;
                case 4:
                    //社区
                    targetId = systemUser.getCommunityCode();
                    break;
            }
            isSuperior = 1;
        } else {
        //党员
            targetId = loginUserInfoVO.getUserId().toString();
        }
        //查询对应诉求
        page = baseMapper.selectComplaintPage(page, query, targetId,isSuperior);
        return page;
    }

    /**
     * 工单详情
     * @param id
     * @return
     */
    @Override
    public ComplaintVO detail(Long id) {
        ComplaintVO detail = baseMapper.getDetail(id);
        if (detail.getStatus().equals(0)) {
            List<ComplaintFlow> list = complaintFlowService.lambdaQuery().eq(ComplaintFlow::getComplaintId, id).orderByAsc(ComplaintFlow::getCreateTime).list();
            detail.setComplaintFlows(list);
        }
        return detail;
    }

    /**
     *办理进度录入
     * @param dto
     * @param userId
     */
    @Override
    public void saveProcess(ComplaintProcessDTO dto) {

    public void saveProcess(ComplaintProcessDTO dto,Long userId) {
        ComplaintProgress complaintProgress = BeanUtil.copyProperties(dto, ComplaintProgress.class);
        complaintProgress.setCreateTime(new Date());
        complaintProgress.setCreateBy(userId);
        complaintProgressService.save(complaintProgress);
    }

    /**
     * 办理结果录入
     *
     * @param dto
     * @param loginUserInfoVO
     */
    @Override
    public void saveResult(ComplaintCompletionDTO dto) {

    public void saveResult(ComplaintCompletionDTO dto, LoginUserInfoVO loginUserInfoVO) {
        Complaint complaint = BeanUtil.copyProperties(dto, Complaint.class);
        complaint.setUpdateTime(new Date());
        complaint.setCompletionUserId(loginUserInfoVO.getUserId());
        complaint.setCompletionUsername(loginUserInfoVO.getName());
        complaint.setCompletionTime(new Date());
        this.updateById(complaint);
    }
}