| | |
| | | |
| | | import cn.hutool.core.bean.BeanUtil; |
| | | import com.baomidou.mybatisplus.core.conditions.query.LambdaQueryWrapper; |
| | | import com.baomidou.mybatisplus.core.conditions.update.LambdaUpdateWrapper; |
| | | import com.baomidou.mybatisplus.extension.plugins.pagination.Page; |
| | | import com.panzhihua.common.model.vos.LoginUserInfoVO; |
| | | import com.panzhihua.sangeshenbian.model.dto.ComplaintCompletionDTO; |
| | | import com.panzhihua.sangeshenbian.model.dto.ComplaintProcessDTO; |
| | | import com.panzhihua.sangeshenbian.model.entity.Complaint; |
| | | import com.panzhihua.common.exceptions.ServiceException; |
| | | import com.panzhihua.sangeshenbian.enums.ReportTypeEnum; |
| | | import com.panzhihua.sangeshenbian.model.dto.*; |
| | | import com.panzhihua.sangeshenbian.model.entity.*; |
| | | import com.panzhihua.sangeshenbian.enums.ProcessStatusEnum; |
| | | import com.panzhihua.sangeshenbian.dao.ComplaintMapper; |
| | | import com.panzhihua.sangeshenbian.model.entity.ComplaintFlow; |
| | | import com.panzhihua.sangeshenbian.model.entity.ComplaintProgress; |
| | | import com.panzhihua.sangeshenbian.model.entity.SystemUser; |
| | | import com.panzhihua.sangeshenbian.model.query.BasePage; |
| | | import com.panzhihua.sangeshenbian.model.query.ComplaintQuery; |
| | | import com.panzhihua.sangeshenbian.model.vo.ComplaintTodoVO; |
| | | import com.panzhihua.sangeshenbian.service.IComplaintFlowService; |
| | | import com.panzhihua.sangeshenbian.service.IComplaintProgressService; |
| | | import com.panzhihua.sangeshenbian.service.IComplaintService; |
| | | import com.panzhihua.sangeshenbian.model.vo.DispatchVO; |
| | | import com.panzhihua.sangeshenbian.service.*; |
| | | import com.baomidou.mybatisplus.extension.service.impl.ServiceImpl; |
| | | import com.panzhihua.sangeshenbian.model.vo.ComplaintVO; |
| | | import com.panzhihua.sangeshenbian.service.ISystemUserService; |
| | | import lombok.RequiredArgsConstructor; |
| | | import org.springframework.beans.factory.annotation.Autowired; |
| | | import org.springframework.context.annotation.Lazy; |
| | | import org.springframework.stereotype.Service; |
| | | |
| | | import java.text.SimpleDateFormat; |
| | | import java.util.ArrayList; |
| | | import java.util.Date; |
| | | import java.util.List; |
| | | import java.util.Optional; |
| | |
| | | * @since 2025-02-22 |
| | | */ |
| | | @Service |
| | | @RequiredArgsConstructor |
| | | @RequiredArgsConstructor(onConstructor_ = {@Lazy}) |
| | | public class ComplaintServiceImpl extends ServiceImpl<ComplaintMapper, Complaint> implements IComplaintService { |
| | | private final ISystemUserService systemUserService; |
| | | private final IComplaintFlowService complaintFlowService; |
| | | private final IComplaintProgressService complaintProgressService; |
| | | |
| | | private final IComplaintAuditRecordService complaintAuditRecordService; |
| | | private final IBcRegionService bcRegionService; |
| | | private final IComStreetService comStreetService; |
| | | private final IComActService comActService; |
| | | |
| | | @Override |
| | | public void saveComplaint(Complaint complaint,Long userId) { |
| | | public void saveComplaint(Complaint complaint, Long userId) { |
| | | // 获取当前日期(年月日) |
| | | String datePrefix = new SimpleDateFormat("yyyyMMdd").format(new Date()); |
| | | |
| | |
| | | |
| | | // 设置其他字段 |
| | | complaint.setStatus(ProcessStatusEnum.PROCESSING.getCode()); |
| | | complaint.setCreateTime(new Date()); |
| | | complaint.setCreateTime(new Date(System.currentTimeMillis())); |
| | | complaint.setCreateBy(userId); |
| | | complaint.setUpdateBy(userId); |
| | | complaint.setUpdateTime(new Date()); |
| | | complaint.setUpdateTime(new Date(System.currentTimeMillis())); |
| | | |
| | | // 保存诉求记录 |
| | | save(complaint); |
| | |
| | | List<ComplaintFlow> list = complaintFlowService.lambdaQuery().eq(ComplaintFlow::getComplaintId, id).orderByAsc(ComplaintFlow::getCreateTime).list(); |
| | | detail.setComplaintFlows(list); |
| | | } |
| | | //查询办理进度 |
| | | List<ComplaintProgress> list = complaintProgressService.lambdaQuery().eq(ComplaintProgress::getComplaintId, id) |
| | | .orderByAsc(ComplaintProgress::getCreateTime).list(); |
| | | detail.setComplaintProgresses(list); |
| | | return detail; |
| | | } |
| | | |
| | | /** |
| | | *办理进度录入 |
| | | * 办理进度录入 |
| | | * |
| | | * @param dto |
| | | * @param userId |
| | | * @param loginUserInfoVO |
| | | */ |
| | | @Override |
| | | public void saveProcess(ComplaintProcessDTO dto,Long userId) { |
| | | public void saveProcess(ComplaintProcessDTO dto, LoginUserInfoVO loginUserInfoVO) { |
| | | ComplaintProgress complaintProgress = BeanUtil.copyProperties(dto, ComplaintProgress.class); |
| | | complaintProgress.setCreateTime(new Date()); |
| | | complaintProgress.setCreateBy(userId); |
| | | complaintProgress.setCreateBy(loginUserInfoVO.getUserId()); |
| | | complaintProgress.setCreateByName(loginUserInfoVO.getName()); |
| | | complaintProgressService.save(complaintProgress); |
| | | } |
| | | |
| | |
| | | complaint.setCompletionTime(new Date()); |
| | | this.updateById(complaint); |
| | | } |
| | | /** |
| | | * 办理进度列表 |
| | | * @param complaintId |
| | | * @return |
| | | */ |
| | | @Override |
| | | public List<ComplaintProgress> progress(Long complaintId) { |
| | | //查询办理进度 |
| | | return complaintProgressService.lambdaQuery().eq(ComplaintProgress::getComplaintId, complaintId) |
| | | .orderByAsc(ComplaintProgress::getCreateTime).list(); |
| | | } |
| | | |
| | | @Override |
| | | public void saveReport(ComplaintReportDTO dto, LoginUserInfoVO loginUserInfoVO) { |
| | | String phone = loginUserInfoVO.getPhone(); |
| | | |
| | | SystemUser adminUser = systemUserService.getOne(new LambdaQueryWrapper<SystemUser>() |
| | | .eq(SystemUser::getPhone, phone) |
| | | .eq(SystemUser::getIsAdmin, 1) |
| | | .eq(SystemUser::getStatus, 3) |
| | | .last("LIMIT 1")); |
| | | |
| | | Long superiorId; |
| | | int reportType; |
| | | if (adminUser == null) { |
| | | superiorId = loginUserInfoVO.getCommunityId(); |
| | | reportType = ReportTypeEnum.COMMUNITY.getCode(); |
| | | } else { |
| | | int accountLevel = adminUser.getAccountLevel(); // 改为基本类型 |
| | | if (accountLevel == 1) { |
| | | throw new ServiceException("市级账号,无法上报!"); |
| | | } |
| | | reportType = accountLevel + 1; |
| | | |
| | | // 使用基本类型比较并补充默认分支 |
| | | if (accountLevel == ReportTypeEnum.COMMUNITY.getCode()) { |
| | | superiorId = Long.parseLong(adminUser.getStreetCode()); |
| | | } else if (accountLevel == ReportTypeEnum.STREET.getCode()) { |
| | | superiorId = Long.parseLong(adminUser.getDistrictsCode()); |
| | | } else if (accountLevel == ReportTypeEnum.DISTRICT.getCode()) { |
| | | superiorId = 510400L; // 攀枝花市 |
| | | } else { |
| | | // 处理未预期的账号等级 |
| | | throw new ServiceException("未知的账号等级"); |
| | | } |
| | | } |
| | | |
| | | Complaint complaint = getById(dto.getComplaintId()); |
| | | complaint.setReportType(reportType); |
| | | complaint.setSuperiorId(superiorId); |
| | | updateById(complaint); |
| | | |
| | | // 标记最新 |
| | | complaintAuditRecordService.update(new LambdaUpdateWrapper<ComplaintAuditRecord>() |
| | | .eq(ComplaintAuditRecord::getComplaintId, dto.getComplaintId()) |
| | | .set(ComplaintAuditRecord::getLatestFlag,false)); |
| | | |
| | | // 添加审核记录 |
| | | complaintAuditRecordService.createComplaintAuditRecord(dto.getComplaintId(), 2, dto.getComment(), loginUserInfoVO.getUserId()); |
| | | } |
| | | |
| | | @Override |
| | | public void saveDispatch(ComplaintDispatch dto, LoginUserInfoVO loginUserInfoVO) { |
| | | String phone = loginUserInfoVO.getPhone(); |
| | | SystemUser adminUser = systemUserService.getOne(new LambdaQueryWrapper<SystemUser>() |
| | | .eq(SystemUser::getPhone, phone) |
| | | .eq(SystemUser::getIsAdmin, 1) |
| | | .eq(SystemUser::getStatus, 3) |
| | | .last("LIMIT 1")); |
| | | |
| | | if (adminUser == null) { |
| | | throw new ServiceException("无权下派"); |
| | | } |
| | | |
| | | long superiorId; |
| | | int reportType; |
| | | int accountLevel = adminUser.getAccountLevel(); // 改为基本类型 |
| | | if (accountLevel == 1) { |
| | | throw new ServiceException("市级账号,无法上报!"); |
| | | } |
| | | reportType = accountLevel - 1; |
| | | |
| | | // 使用基本类型比较并补充默认分支 |
| | | if (accountLevel == ReportTypeEnum.STREET.getCode()) { |
| | | superiorId = Long.parseLong(adminUser.getCommunityCode()); |
| | | } else if (accountLevel == ReportTypeEnum.DISTRICT.getCode()) { |
| | | superiorId = Long.parseLong(adminUser.getStreetCode()); |
| | | } else if (accountLevel == ReportTypeEnum.CITY.getCode()) { |
| | | superiorId = Long.parseLong(adminUser.getDistrictsCode()); |
| | | } else { |
| | | // 处理未预期的账号等级 |
| | | throw new ServiceException("未知的账号等级"); |
| | | } |
| | | |
| | | Complaint complaint = getById(dto.getComplaintId()); |
| | | complaint.setReportType(reportType); |
| | | complaint.setSuperiorId(superiorId); |
| | | updateById(complaint); |
| | | |
| | | // 添加流转记录 |
| | | complaintFlowService.createFlow(dto.getComplaintId(), 1, loginUserInfoVO.getUserId()); |
| | | } |
| | | |
| | | @Override |
| | | public void reportAudit(ComplaintReporAuditDTO complaintReporAuditDTO, LoginUserInfoVO loginUserInfoVO) { |
| | | complaintAuditRecordService.audit(complaintReporAuditDTO.getId(), loginUserInfoVO.getUserId(), |
| | | complaintReporAuditDTO.getAuditResult(), complaintReporAuditDTO.getRejectReason()); |
| | | |
| | | // 添加流转记录 |
| | | ComplaintAuditRecord complaintAuditRecord = complaintAuditRecordService.getById(complaintReporAuditDTO.getId()); |
| | | complaintFlowService.createFlow(complaintAuditRecord.getComplaintId(), 0, loginUserInfoVO.getUserId()); |
| | | } |
| | | |
| | | |
| | | @Override |
| | | public void saveDelay(ComplaintDelayDTO dto, LoginUserInfoVO loginUserInfoVO) { |
| | | // 标记最新 |
| | | complaintAuditRecordService.update(new LambdaUpdateWrapper<ComplaintAuditRecord>() |
| | | .eq(ComplaintAuditRecord::getComplaintId, dto.getComplaintId()) |
| | | .set(ComplaintAuditRecord::getLatestFlag,false)); |
| | | // 添加审核记录 |
| | | complaintAuditRecordService.createComplaintAuditRecord(dto.getComplaintId(), 1, dto.getComment(), loginUserInfoVO.getUserId()); |
| | | } |
| | | |
| | | |
| | | @Override |
| | | public void delayAudit(ComplaintDelayAuditDTO complaintDelayAuditDTO, LoginUserInfoVO loginUserInfoVO) { |
| | | complaintAuditRecordService.audit(complaintDelayAuditDTO.getId(), loginUserInfoVO.getUserId(), |
| | | complaintDelayAuditDTO.getAuditResult(), complaintDelayAuditDTO.getRejectReason()); |
| | | } |
| | | |
| | | @Override |
| | | public List<DispatchVO> getDispatchList(LoginUserInfoVO loginUserInfoVO) { |
| | | |
| | | String phone = loginUserInfoVO.getPhone(); |
| | | SystemUser adminUser = systemUserService.getOne(new LambdaQueryWrapper<SystemUser>() |
| | | .eq(SystemUser::getPhone, phone) |
| | | .eq(SystemUser::getIsAdmin, 1) |
| | | .eq(SystemUser::getStatus, 3) |
| | | .last("LIMIT 1")); |
| | | |
| | | if (adminUser == null) { |
| | | throw new ServiceException("无权下派"); |
| | | } |
| | | int accountLevel = adminUser.getAccountLevel(); // 改为基本类型 |
| | | if (accountLevel == 1) { |
| | | throw new ServiceException("市级账号,无法上报!"); |
| | | } |
| | | |
| | | // 使用基本类型比较并补充默认分支 |
| | | List<DispatchVO> dispatchVOList = new ArrayList<>(); |
| | | if (accountLevel == ReportTypeEnum.STREET.getCode()) { |
| | | List<ComAct> list = comActService.list(); |
| | | for (ComAct comAct : list) { |
| | | DispatchVO dispatchVO = new DispatchVO(); |
| | | dispatchVO.setId(comAct.getCommunityId()); |
| | | dispatchVO.setName(comAct.getName()); |
| | | dispatchVOList.add(dispatchVO); |
| | | } |
| | | } else if (accountLevel == ReportTypeEnum.DISTRICT.getCode()) { |
| | | List<ComStreet> list = comStreetService.list(); |
| | | for (ComStreet street : list) { |
| | | DispatchVO dispatchVO = new DispatchVO(); |
| | | dispatchVO.setId(Long.valueOf(street.getStreetId())); |
| | | dispatchVO.setName(street.getName()); |
| | | dispatchVOList.add(dispatchVO); |
| | | } |
| | | } else if (accountLevel == ReportTypeEnum.CITY.getCode()) { |
| | | List<BcRegion> list = bcRegionService.list(new LambdaQueryWrapper<BcRegion>() |
| | | .eq(BcRegion::getHierarchyOrder, 3)); |
| | | for (BcRegion region : list) { |
| | | DispatchVO dispatchVO = new DispatchVO(); |
| | | dispatchVO.setId(Long.valueOf(region.getRegionCode())); |
| | | dispatchVO.setName(region.getRegionName()); |
| | | dispatchVOList.add(dispatchVO); |
| | | } |
| | | } else { |
| | | // 处理未预期的账号等级 |
| | | throw new ServiceException("未知的账号等级"); |
| | | } |
| | | return dispatchVOList; |
| | | } |
| | | /** |
| | | * 获取待办诉求 |
| | | * @param basePage |
| | | * @param loginUserInfo |
| | | * @return |
| | | */ |
| | | @Override |
| | | public Page<ComplaintTodoVO> getTodoList(BasePage basePage, LoginUserInfoVO loginUserInfo) { |
| | | Optional<SystemUser> systemUserByPhone = systemUserService.getSystemUserByPhone(loginUserInfo.getPhone()); |
| | | String targetId = ""; |
| | | int isSuperior = 0; |
| | | //上级 |
| | | if (systemUserByPhone.isPresent()) { |
| | | SystemUser systemUser = systemUserByPhone.get(); |
| | | Integer accountLevel = systemUser.getAccountLevel(); |
| | | switch (accountLevel) { |
| | | case 1: |
| | | //市级 |
| | | targetId = "510400"; |
| | | break; |
| | | case 2: |
| | | //区县级 |
| | | targetId = systemUser.getDistrictsCode(); |
| | | break; |
| | | case 3: |
| | | //街道 |
| | | targetId = systemUser.getStreetCode(); |
| | | break; |
| | | case 4: |
| | | //社区 |
| | | targetId = systemUser.getCommunityCode(); |
| | | break; |
| | | } |
| | | isSuperior = 1; |
| | | } else { |
| | | //党员 |
| | | targetId = loginUserInfo.getUserId().toString(); |
| | | } |
| | | Page<ComplaintTodoVO> page = baseMapper.getTodoList(new Page<>(basePage.getPageNum(), basePage.getPageSize()), targetId,isSuperior); |
| | | return page; |
| | | } |
| | | /** |
| | | * 延期情况说明 |
| | | * @param complaintId |
| | | * @return |
| | | */ |
| | | @Override |
| | | public ComplaintAuditRecord delayDetail(Long complaintId) { |
| | | return complaintAuditRecordService.lambdaQuery().eq(ComplaintAuditRecord::getComplaintId, complaintId) |
| | | .eq(ComplaintAuditRecord::getAuditType, 1) |
| | | .eq(ComplaintAuditRecord::getLatestFlag, true) |
| | | .last("LIMIT 1").one(); |
| | | } |
| | | } |
| | | |