| | |
| | | } |
| | | complaintAuditRecord.setAuditorName(systemUser.getName()); |
| | | complaintAuditRecord.setAuditorPhone(systemUser.getPhone()); |
| | | complaintAuditRecord.setAuditTime(new Date()); |
| | | if (complaintReporAuditDTO.getAuditResult().equals(1)) { |
| | | complaintAuditRecord.setAuditStatus(1); |
| | | complaintAuditRecord.setAuditorId(loginUserInfoVO.getUserId()); |
| | |
| | | } |
| | | complaintAuditRecord.setAuditorName(systemUser.getName()); |
| | | complaintAuditRecord.setAuditorPhone(systemUser.getPhone()); |
| | | complaintAuditRecord.setAuditTime(new Date()); |
| | | //审核通过后,设置诉求延期 |
| | | if (complaintAuditRecord.getAuditType().equals(1) && complaintAuditRecord.getAuditStatus().equals(0) && dto.getAuditResult().equals(1)) { |
| | | Complaint complaint = getById(complaintAuditRecord.getComplaintId()); |
| | |
| | | return Collections.emptyList(); |
| | | } |
| | | |
| | | @Override |
| | | public AnalyticStatisticsFourVo analyticStatisticsFour(List<Complaint> complaints) { |
| | | AnalyticStatisticsFourVo vo = new AnalyticStatisticsFourVo(); |
| | | // 0:不满意 1:一般 2:满意 3:非常满意 |
| | | long count = complaints.stream().filter(e -> e.getCommentRate() != null && e.getCommentRate() == 0).count(); |
| | | long count1 = complaints.stream().filter(e -> e.getCommentRate() != null && e.getCommentRate() == 1).count(); |
| | | long count2 = complaints.stream().filter(e -> e.getCommentRate() != null && e.getCommentRate() == 2).count(); |
| | | long count3 = complaints.stream().filter(e -> e.getCommentRate() != null && e.getCommentRate() == 3).count(); |
| | | vo.setDissatisfactionRate(BigDecimal.valueOf(count).divide(BigDecimal.valueOf(complaints.size()), 2, RoundingMode.HALF_UP).multiply(new BigDecimal("100")).doubleValue()); |
| | | vo.setGeneralSatisfactionRate(BigDecimal.valueOf(count1).divide(BigDecimal.valueOf(complaints.size()), 2, RoundingMode.HALF_UP).multiply(new BigDecimal("100")).doubleValue()); |
| | | vo.setSatisfactionRate(BigDecimal.valueOf(count2).divide(BigDecimal.valueOf(complaints.size()), 2, RoundingMode.HALF_UP).multiply(new BigDecimal("100")).doubleValue()); |
| | | vo.setGreatSatisfactionRate(BigDecimal.valueOf(count3).divide(BigDecimal.valueOf(complaints.size()), 2, RoundingMode.HALF_UP).multiply(new BigDecimal("100")).doubleValue()); |
| | | |
| | | return vo; |
| | | } |
| | | |
| | | |
| | | } |
| | | |