| | |
| | | import com.panzhihua.sangeshenbian.model.vo.ComplaintVO; |
| | | import com.panzhihua.sangeshenbian.service.ISystemUserService; |
| | | import lombok.RequiredArgsConstructor; |
| | | import org.springframework.beans.factory.annotation.Autowired; |
| | | import org.springframework.context.annotation.Lazy; |
| | | import org.springframework.context.annotation.Lazy; |
| | | import org.springframework.stereotype.Service; |
| | | import org.springframework.transaction.annotation.Transactional; |
| | | |
| | | import javax.annotation.Resource; |
| | | import java.text.SimpleDateFormat; |
| | | import java.util.ArrayList; |
| | | import java.util.Date; |
| | |
| | | private final IBcRegionService bcRegionService; |
| | | private final IComStreetService comStreetService; |
| | | private final IComActService comActService; |
| | | private final IWorkOrderItemConfigService workOrderItemConfigService; |
| | | |
| | | @Override |
| | | public void saveComplaint(Complaint complaint, Long userId) { |
| | |
| | | complaint.setCreateBy(userId); |
| | | complaint.setUpdateBy(userId); |
| | | complaint.setUpdateTime(new Date(System.currentTimeMillis())); |
| | | |
| | | //查询系统配置诉求处理期限,设置截止日期 |
| | | WorkOrderItemConfig config = workOrderItemConfigService.lambdaQuery().orderByDesc(WorkOrderItemConfig::getId).last("LIMIT 1").one(); |
| | | if (Objects.isNull(config)){ |
| | | throw new ServiceException("工单事项未配置,请联系管理员"); |
| | | } |
| | | complaint.setClosingTime(new Date(System.currentTimeMillis() + config.getDemandProcessingTime() * 24 * 60 * 60 * 1000)); |
| | | // 保存诉求记录 |
| | | save(complaint); |
| | | } |
| | |
| | | targetId = loginUserInfoVO.getUserId().toString(); |
| | | } |
| | | //查询对应诉求 |
| | | query.setUserId(loginUserInfoVO.getUserId());//当前登录用户id |
| | | page = baseMapper.selectComplaintPage(page, query, targetId,isSuperior); |
| | | return page; |
| | | } |
| | |
| | | Complaint complaint = BeanUtil.copyProperties(dto, Complaint.class); |
| | | complaint.setUpdateTime(new Date()); |
| | | complaint.setCompletionUserId(loginUserInfoVO.getUserId()); |
| | | complaint.setCompletionUsername(loginUserInfoVO.getName()); |
| | | complaint.setCompletionUsername(loginUserInfoVO.getNickName()); |
| | | complaint.setCompletionUserPhone(loginUserInfoVO.getPhone()); |
| | | complaint.setCompletionTime(new Date()); |
| | | this.updateById(complaint); |
| | | } |
| | |
| | | } |
| | | |
| | | @Override |
| | | @Transactional(rollbackFor = Exception.class) |
| | | public void saveReport(ComplaintReportDTO dto, LoginUserInfoVO loginUserInfoVO) { |
| | | String phone = loginUserInfoVO.getPhone(); |
| | | |
| | |
| | | if (accountLevel == 1) { |
| | | throw new ServiceException("市级账号,无法上报!"); |
| | | } |
| | | reportType = accountLevel + 1; |
| | | reportType = accountLevel - 1; |
| | | |
| | | // 使用基本类型比较并补充默认分支 |
| | | if (accountLevel == ReportTypeEnum.COMMUNITY.getCode()) { |
| | |
| | | .set(ComplaintAuditRecord::getLatestFlag,false)); |
| | | |
| | | // 添加审核记录 |
| | | complaintAuditRecordService.createComplaintAuditRecord(dto.getComplaintId(), 2, dto.getComment(), loginUserInfoVO.getUserId()); |
| | | complaintAuditRecordService.createComplaintAuditRecord(dto.getComplaintId(), 2, dto.getComment(), loginUserInfoVO,adminUser); |
| | | } |
| | | |
| | | @Override |
| | | @Transactional(rollbackFor = Exception.class) |
| | | public void saveDispatch(ComplaintDispatch dto, LoginUserInfoVO loginUserInfoVO) { |
| | | String phone = loginUserInfoVO.getPhone(); |
| | | SystemUser adminUser = systemUserService.getOne(new LambdaQueryWrapper<SystemUser>() |
| | |
| | | superiorId = Long.parseLong(adminUser.getDistrictsCode()); |
| | | } else { |
| | | // 处理未预期的账号等级 |
| | | throw new ServiceException("未知的账号等级2"); |
| | | throw new ServiceException("未知的账号等级"); |
| | | } |
| | | |
| | | Long superiorOrgId; |
| | | Complaint complaint = getById(dto.getComplaintId()); |
| | | superiorOrgId = complaint.getSuperiorId(); |
| | | complaint.setReportType(accountLevel - 1); |
| | | complaint.setReportType(accountLevel + 1); |
| | | complaint.setSuperiorId(superiorId); |
| | | updateById(complaint); |
| | | |
| | |
| | | } |
| | | |
| | | @Override |
| | | @Transactional(rollbackFor = Exception.class) |
| | | public void reportAudit(ComplaintReporAuditDTO complaintReporAuditDTO, LoginUserInfoVO loginUserInfoVO) { |
| | | |
| | | complaintAuditRecordService.audit(complaintReporAuditDTO.getId(), loginUserInfoVO.getUserId(), |
| | | Optional<SystemUser> systemUserByPhone = systemUserService.getSystemUserByPhone(loginUserInfoVO.getPhone()); |
| | | if (!systemUserByPhone.isPresent()) { |
| | | throw new ServiceException("无权审核"); |
| | | } |
| | | //查询上报审核记录 |
| | | ComplaintAuditRecord complaintAuditRecord = complaintAuditRecordService.lambdaQuery().eq(ComplaintAuditRecord::getComplaintId, complaintReporAuditDTO.getId()) |
| | | .eq(ComplaintAuditRecord::getAuditType, 2) |
| | | .eq(ComplaintAuditRecord::getLatestFlag, true) |
| | | .last("LIMIT 1").one(); |
| | | if (Objects.isNull(complaintAuditRecord)) { |
| | | throw new ServiceException("上报申请记录不存在"); |
| | | } |
| | | //查询待审核诉求 |
| | | complaintAuditRecordService.audit(complaintAuditRecord, loginUserInfoVO.getUserId(), |
| | | complaintReporAuditDTO.getAuditResult(), complaintReporAuditDTO.getRejectReason()); |
| | | |
| | | // 添加流转记录 |
| | | ComplaintAuditRecord complaintAuditRecord = complaintAuditRecordService.getById(complaintReporAuditDTO.getId()); |
| | | Complaint complaint = getById(complaintAuditRecord.getComplaintId()); |
| | | |
| | | Long superiorId = null; |
| | | if (Objects.nonNull(complaint)) { |
| | | superiorId = complaint.getCreateBy(); |
| | |
| | | } |
| | | complaintFlowService.createFlow(complaintAuditRecord.getComplaintId(), superiorId,complaint.getReportType(),0, loginUserInfoVO.getUserId()); |
| | | } |
| | | //审核通过后,将诉求转移给上级 |
| | | if (complaintAuditRecord.getAuditType().equals(2) && complaintAuditRecord.getAuditStatus().equals(1)){ |
| | | SystemUser systemUser = systemUserByPhone.get(); |
| | | switch (systemUser.getAccountLevel()) { |
| | | case 1: |
| | | superiorId = 510400L;//默认市级 |
| | | break; |
| | | case 2: |
| | | superiorId = Long.parseLong(systemUser.getDistrictsCode()); |
| | | break; |
| | | case 3: |
| | | superiorId = Long.parseLong(systemUser.getStreetId()); |
| | | break; |
| | | case 4: |
| | | superiorId = systemUser.getCommunityId(); |
| | | break; |
| | | } |
| | | } |
| | | complaint.setSuperiorId(superiorId); |
| | | updateById(complaint ); |
| | | } |
| | | |
| | | |
| | | @Override |
| | | @Transactional(rollbackFor = Exception.class) |
| | | public void saveDelay(ComplaintDelayDTO dto, LoginUserInfoVO loginUserInfoVO) { |
| | | // 标记最新 |
| | | complaintAuditRecordService.update(new LambdaUpdateWrapper<ComplaintAuditRecord>() |
| | | .eq(ComplaintAuditRecord::getComplaintId, dto.getComplaintId()) |
| | | .set(ComplaintAuditRecord::getLatestFlag,false)); |
| | | SystemUser systemUser = systemUserService.getSystemUserByPhone(loginUserInfoVO.getPhone()).orElse(null); |
| | | Long superiorId; |
| | | int reportType; |
| | | if (systemUser == null) { |
| | | superiorId = loginUserInfoVO.getCommunityId(); |
| | | if (Objects.isNull(superiorId)){ |
| | | throw new ServiceException("上报失败,请绑定社区"); |
| | | } |
| | | reportType = ReportTypeEnum.COMMUNITY.getCode(); |
| | | } else { |
| | | int accountLevel = systemUser.getAccountLevel(); // 改为基本类型 |
| | | if (accountLevel == 1) { |
| | | throw new ServiceException("市级账号,无法上报!"); |
| | | } |
| | | reportType = accountLevel + 1; |
| | | |
| | | // 使用基本类型比较并补充默认分支 |
| | | if (accountLevel == ReportTypeEnum.COMMUNITY.getCode()) { |
| | | superiorId = Long.parseLong(systemUser.getStreetId()); |
| | | } else if (accountLevel == ReportTypeEnum.STREET.getCode()) { |
| | | superiorId = Long.parseLong(systemUser.getDistrictsCode()); |
| | | } else if (accountLevel == ReportTypeEnum.DISTRICT.getCode()) { |
| | | superiorId = 510400L; // 攀枝花市 |
| | | } else { |
| | | // 处理未预期的账号等级 |
| | | throw new ServiceException("未知的账号等级"); |
| | | } |
| | | } |
| | | |
| | | Complaint complaint = getById(dto.getComplaintId()); |
| | | complaint.setReportType(reportType); |
| | | complaint.setSuperiorId(superiorId); |
| | | updateById(complaint); |
| | | // 添加审核记录 |
| | | complaintAuditRecordService.createComplaintAuditRecord(dto.getComplaintId(), 1, dto.getComment(), loginUserInfoVO.getUserId()); |
| | | complaintAuditRecordService.createComplaintAuditRecord(dto.getComplaintId(), 1, dto.getComment(), loginUserInfoVO, systemUser); |
| | | } |
| | | |
| | | |
| | | @Override |
| | | public void delayAudit(ComplaintDelayAuditDTO complaintDelayAuditDTO, LoginUserInfoVO loginUserInfoVO) { |
| | | complaintAuditRecordService.audit(complaintDelayAuditDTO.getId(), loginUserInfoVO.getUserId(), |
| | | //查询待审核诉求 |
| | | ComplaintAuditRecord complaintAuditRecord = complaintAuditRecordService.lambdaQuery().eq(ComplaintAuditRecord::getComplaintId, complaintDelayAuditDTO.getComplaintId()) |
| | | .eq(ComplaintAuditRecord::getAuditType, 1) |
| | | .eq(ComplaintAuditRecord::getAuditStatus, 0) |
| | | .eq(ComplaintAuditRecord::getLatestFlag, true) |
| | | .last("LIMIT 1").one(); |
| | | if (Objects.isNull(complaintAuditRecord)) { |
| | | throw new ServiceException("诉求延期申请不存在"); |
| | | } |
| | | complaintAuditRecordService.audit(complaintAuditRecord, loginUserInfoVO.getUserId(), |
| | | complaintDelayAuditDTO.getAuditResult(), complaintDelayAuditDTO.getRejectReason()); |
| | | } |
| | | |