Pu Zhibing
2025-02-27 f0a9a41697a8568e8b3bd3436c450e68b3298916
springcloud_k8s_panzhihuazhihuishequ/service_sangeshenbian/src/main/java/com/panzhihua/sangeshenbian/service/IComplaintService.java
@@ -1,7 +1,21 @@
package com.panzhihua.sangeshenbian.service;
import com.panzhihua.sangeshenbian.entity.Complaint;
import com.baomidou.mybatisplus.extension.plugins.pagination.Page;
import com.panzhihua.common.model.vos.LoginUserInfoVO;
import com.panzhihua.sangeshenbian.model.dto.ComplaintCompletionDTO;
import com.panzhihua.sangeshenbian.model.dto.ComplaintProcessDTO;
import com.panzhihua.sangeshenbian.model.dto.*;
import com.panzhihua.sangeshenbian.model.entity.Complaint;
import com.baomidou.mybatisplus.extension.service.IService;
import com.panzhihua.sangeshenbian.model.entity.ComplaintAuditRecord;
import com.panzhihua.sangeshenbian.model.entity.ComplaintProgress;
import com.panzhihua.sangeshenbian.model.query.BasePage;
import com.panzhihua.sangeshenbian.model.query.ComplaintQuery;
import com.panzhihua.sangeshenbian.model.vo.ComplaintTodoVO;
import com.panzhihua.sangeshenbian.model.vo.ComplaintVO;
import com.panzhihua.sangeshenbian.model.vo.DispatchVO;
import java.util.List;
/**
 * <p>
@@ -13,4 +27,85 @@
 */
public interface IComplaintService extends IService<Complaint> {
    void saveComplaint(Complaint complaint,Long userId);
    /**
     * 诉求列表
     *
     * @param query
     * @param loginUserInfoVO
     * @return
     */
    Page<ComplaintVO> complaintList(ComplaintQuery query, LoginUserInfoVO  loginUserInfoVO);
    /**
     * 工单详情
     * @param id
     * @return
     */
    ComplaintVO detail(Long id);
    /**
     * 保存办理进度
     *
     * @param dto
     * @param loginUserInfoVO
     */
    void saveProcess(ComplaintProcessDTO dto, LoginUserInfoVO loginUserInfoVO);
    /**
     * 办理结果录入
     *
     * @param dto
     * @param loginUserInfoVO
     */
    void saveResult(ComplaintCompletionDTO dto, LoginUserInfoVO loginUserInfoVO);
    /**
     * 办理进度列表
     * @param complaintId
     * @return
     */
    List<ComplaintProgress> progress(Long complaintId);
    /**
     * 诉求上报
     */
    void saveReport(ComplaintReportDTO dto, LoginUserInfoVO loginUserInfoVO);
    /**
     * 诉求下派
     */
    void saveDispatch(ComplaintDispatch dto, LoginUserInfoVO loginUserInfoVO);
    /**
     * 上报审核
     * @param complaintReporAuditDTO
     * @param loginUserInfoVO
     */
    void reportAudit(ComplaintReporAuditDTO complaintReporAuditDTO, LoginUserInfoVO loginUserInfoVO);
    /**
     * 延期申请
     */
    void saveDelay(ComplaintDelayDTO dto, LoginUserInfoVO loginUserInfoVO);
    /**
     * 延期审核
     */
    void delayAudit(ComplaintDelayAuditDTO complaintDelayAuditDTO, LoginUserInfoVO loginUserInfoVO);
    List<DispatchVO> getDispatchList(LoginUserInfoVO loginUserInfoVO);
    /**
     * 获取待办诉求
     * @param page
     * @param loginUserInfo
     * @return
     */
    Page<ComplaintTodoVO> getTodoList(BasePage page, LoginUserInfoVO loginUserInfo);
    /**
     * 延期情况说明
     * @param complaintId
     * @return
     */
    ComplaintAuditRecord delayDetail(Long complaintId);
}