java/zhihuishenqu.git

			@@ -129,19 +129,19 @@
			{
			// 好评率=评价为满意的导办工单数量/已办结状态工单数量
			String goodReputationEfficiency=weekDf.format((float)(iGuideRepairOrderService.countStatisticsNum(null,null,null,null,"1",null)
			/bj));
			/(float)bj));
			entity.setGoodReputationEfficiency(goodReputationEfficiency);

			// 解决率=已解决状态的导办工单数量/已办结状态工单数量
			String resolveEfficiency=weekDf.format((float)(iGuideRepairOrderService.countStatisticsNum("7",null,null,null,null,null)
			/bj));
			/(float)bj));
			entity.setResolveEfficiency(resolveEfficiency);

			if(allNum!=0)
			{
			// 办结率=待评价+已办结状态的导办工单数量/总工单数量
			String workEfficiency=weekDf.format((float)((iGuideRepairOrderService.countStatisticsNum("4",null,null,null,null,null)
			+bj)/allNum));
			+bj)/(float)allNum));
			entity.setWorkEfficiency(workEfficiency);
			}
			}
			@@ -152,7 +152,7 @@
			// 超时办结率=超时状态下的待评价+已办结状态的导办工单数量/超时状态的导办工单数量
			String timeoutEfficiency=weekDf.format((float)((iGuideRepairOrderService.countStatisticsNum("4",null,null,"2",null,null)
			+iGuideRepairOrderService.countStatisticsNum("3",null,null,null,null,null))
			/cs));
			/(float)cs));
			entity.setTimeoutEfficiency(timeoutEfficiency);

			}
			@@ -161,7 +161,7 @@
			{
			// 回复率=最新进展里0条回复的导办工单数量/总工单数量
			//状态（1待分配 2 待办结 3 已办结 4 待评价 5 已取消 6未解决 7已解决 8 系统自动分配 9 回复 10转派 11手动分配）
			String reversionRate=weekDf.format((float)(iGuideEvolveService.countStatisticsNum("9",null)/allNum));
			String reversionRate=weekDf.format((float)(iGuideEvolveService.countStatisticsNum("9",null)/(float)allNum));
			entity.setReversionRate(reversionRate);
			}