From e0261744b3b855bdd56151c0c2ff0015a2c19199 Mon Sep 17 00:00:00 2001
From: 刘帅 <rr.iii@qq.com>
Date: 星期三, 09 九月 2026 17:14:29 +0800
Subject: [PATCH] 通话记录接口返回值调整
---
management/src/pages/order/callRecords/index.jsx | 104 +++++++++++++++++++++++++++++++++++++++-------------
1 files changed, 78 insertions(+), 26 deletions(-)
diff --git a/management/src/pages/order/callRecords/index.jsx b/management/src/pages/order/callRecords/index.jsx
index f2279fa..1c6a534 100644
--- a/management/src/pages/order/callRecords/index.jsx
+++ b/management/src/pages/order/callRecords/index.jsx
@@ -15,9 +15,25 @@
{ label: '外呼任务', value: 'callTask' },
];
-const callTypeLabels = Object.fromEntries(
- callTypeOptions.map(({ label, value }) => [value, label]),
-);
+const callTypeLabels = {
+ callin: '呼入',
+ callout: '外呼',
+ twoWayCall: '双向呼叫',
+ autoCallout: '智能外呼',
+ callTask: '外呼任务',
+ INBOUND: '呼入',
+ OUTBOUND: '外呼',
+};
+
+const callStatusLabels = {
+ ANSWER: '已接通',
+ NO_ANSWER: '未接通',
+};
+
+const hangupPartyLabels = {
+ CUSTOMER: '客户',
+ ROBOT: '机器人',
+};
const formatDateTime = (value) => {
if (!value) return '';
@@ -69,14 +85,21 @@
width: 140,
render: (text) => maskPhoneNumber(text) || '-',
},
- { title: '外显号码', dataIndex: 'disNumber', width: 140, render: renderText },
+ { title: '外显号码', dataIndex: 'displayNumber', width: 140, render: renderText },
{ title: '服务号码', dataIndex: 'serviceNumber', width: 140, render: renderText },
{
title: '通话状态',
dataIndex: 'status',
width: 140,
renderFormItem: () => <Input placeholder="如 ANSWER" />,
- render: renderText,
+ hideInTable: true,
+ },
+ {
+ title: '通话状态',
+ dataIndex: 'callStatus',
+ width: 140,
+ hideInSearch: true,
+ render: (text) => callStatusLabels[text] || text || '-',
},
{
title: '通话 ID',
@@ -87,20 +110,34 @@
render: renderText,
},
{
- title: '座席名称',
- dataIndex: 'agentName',
+ title: '机器人名称',
+ dataIndex: 'voiceAgentName',
width: 120,
hideInSearch: true,
render: renderText,
},
{
- title: '座席工号',
+ title: '机器人 ID',
+ dataIndex: 'voiceAgentId',
+ width: 180,
+ hideInSearch: true,
+ ellipsis: true,
+ render: renderText,
+ },
+ {
+ title: '人工坐席号码',
dataIndex: 'agentNumber',
width: 120,
hideInSearch: true,
render: renderText,
},
- { title: '服务组', dataIndex: 'queueName', width: 140, hideInSearch: true, render: renderText },
+ {
+ title: '转接队列号码',
+ dataIndex: 'queueNumber',
+ width: 140,
+ hideInSearch: true,
+ render: renderText,
+ },
{
title: '开始时间',
dataIndex: 'startTime',
@@ -118,28 +155,42 @@
{ title: '结束时间', dataIndex: 'endTime', width: 180, hideInSearch: true, render: renderText },
{
title: '通话时长（秒）',
- dataIndex: 'callDuration',
+ dataIndex: 'durationSeconds',
width: 130,
hideInSearch: true,
render: renderText,
},
{
- title: '排队时长（秒）',
- dataIndex: 'queueDuration',
+ title: '是否转人工',
+ dataIndex: 'transferredToAgent',
width: 130,
+ hideInSearch: true,
+ render: (value) => (value ? <Tag color="green">是</Tag> : <Tag>否</Tag>),
+ },
+ {
+ title: '转人工类型',
+ dataIndex: 'transferType',
+ width: 130,
+ hideInSearch: true,
+ render: renderText,
+ },
+ {
+ title: '转人工时间',
+ dataIndex: 'transferTime',
+ width: 180,
hideInSearch: true,
render: renderText,
},
{
title: '挂机方',
- dataIndex: 'hangUpParty',
+ dataIndex: 'hangupParty',
width: 110,
hideInSearch: true,
- render: renderText,
+ render: (text) => hangupPartyLabels[text] || text || '-',
},
{
title: '失败原因',
- dataIndex: 'failReasonMsg',
+ dataIndex: 'failureReason',
width: 180,
hideInSearch: true,
ellipsis: true,
@@ -160,18 +211,19 @@
),
},
{
- title: '留言录音',
- dataIndex: 'leaveMsgUrl',
- width: 120,
+ title: '任务 ID',
+ dataIndex: 'taskId',
+ width: 200,
hideInSearch: true,
- render: (url) =>
- url ? (
- <Typography.Link href={url} target="_blank">
- 播放录音
- </Typography.Link>
- ) : (
- '-'
- ),
+ ellipsis: true,
+ render: renderText,
+ },
+ {
+ title: '累计呼叫次数',
+ dataIndex: 'dialCount',
+ width: 130,
+ hideInSearch: true,
+ render: renderText,
},
];
--
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