From 00ef2e4c4c6a85af857be272cf74a7e43e6517f0 Mon Sep 17 00:00:00 2001
From: Pu Zhibing <393733352@qq.com>
Date: 星期日, 16 三月 2025 03:42:16 +0800
Subject: [PATCH] 修改诉求流程和新增评价功能
---
springcloud_k8s_panzhihuazhihuishequ/service_sangeshenbian/src/main/java/com/panzhihua/sangeshenbian/scheduled/ComplaintTasks.java | 25 +++++++++++++++++++++----
1 files changed, 21 insertions(+), 4 deletions(-)
diff --git a/springcloud_k8s_panzhihuazhihuishequ/service_sangeshenbian/src/main/java/com/panzhihua/sangeshenbian/scheduled/ComplaintTasks.java b/springcloud_k8s_panzhihuazhihuishequ/service_sangeshenbian/src/main/java/com/panzhihua/sangeshenbian/scheduled/ComplaintTasks.java
index 4f7db17..486c621 100644
--- a/springcloud_k8s_panzhihuazhihuishequ/service_sangeshenbian/src/main/java/com/panzhihua/sangeshenbian/scheduled/ComplaintTasks.java
+++ b/springcloud_k8s_panzhihuazhihuishequ/service_sangeshenbian/src/main/java/com/panzhihua/sangeshenbian/scheduled/ComplaintTasks.java
@@ -9,10 +9,7 @@
import com.panzhihua.common.utlis.DateUtils;
import com.panzhihua.sangeshenbian.dao.ComplaintAuditRecordMapper;
import com.panzhihua.sangeshenbian.model.dto.ComplaintTimeout;
-import com.panzhihua.sangeshenbian.model.entity.Complaint;
-import com.panzhihua.sangeshenbian.model.entity.MessageNotification;
-import com.panzhihua.sangeshenbian.model.entity.SystemUser;
-import com.panzhihua.sangeshenbian.model.entity.WorkOrderItemConfig;
+import com.panzhihua.sangeshenbian.model.entity.*;
import com.panzhihua.sangeshenbian.service.*;
import com.panzhihua.sangeshenbian.utils.AliSmsUtil;
import lombok.RequiredArgsConstructor;
@@ -34,6 +31,7 @@
private final ISystemUserService systemUserService;;
private final UserService userService;
private final IMessageNotificationService messageNotificationService;
+ private final IComplaintCommentService complaintCommentService;
/**
* 诉求超时处理(每天凌晨两点执行)
@@ -80,6 +78,25 @@
complaintService.updateBatchById(complaintList);
messageNotificationService.saveBatch(messageNotificationList);
}
+
+
+ /**
+ * 自动完成诉求评价
+ */
+ @Scheduled(cron = "0 1 0 * * ?")
+ public void automaticEvaluation() {
+ // 诉求超时提醒
+ List<Complaint> complaintList = complaintService.getTimeoutAndNotComment();
+ for (Complaint complaint : complaintList) {
+ ComplaintComment complaintComment = new ComplaintComment();
+ complaintComment.setComplaintId(complaint.getId());
+ complaintComment.setRate(2);
+ complaintComment.setContent("满意");
+ complaintComment.setDelFlag(0);
+ complaintCommentService.save(complaintComment);
+ }
+ }
+
// 诉求超时处理
private void timeOutHandle(WorkOrderItemConfig config,Integer demandProcessingTime) {
--
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