From 40bfb646d1b962d33841c1ebbceb0dd7cb668bfb Mon Sep 17 00:00:00 2001
From: liujie <1793218484@qq.com>
Date: 星期二, 29 四月 2025 14:54:04 +0800
Subject: [PATCH] 后台日志管理

---
 springcloud_k8s_panzhihuazhihuishequ/service_sangeshenbian/src/main/java/com/panzhihua/sangeshenbian/service/impl/ComplaintServiceImpl.java |  561 +++++++++++++++++++++++++++++++++++--------------------
 1 files changed, 358 insertions(+), 203 deletions(-)

diff --git a/springcloud_k8s_panzhihuazhihuishequ/service_sangeshenbian/src/main/java/com/panzhihua/sangeshenbian/service/impl/ComplaintServiceImpl.java b/springcloud_k8s_panzhihuazhihuishequ/service_sangeshenbian/src/main/java/com/panzhihua/sangeshenbian/service/impl/ComplaintServiceImpl.java
index 441d8ff..3fd561c 100644
--- a/springcloud_k8s_panzhihuazhihuishequ/service_sangeshenbian/src/main/java/com/panzhihua/sangeshenbian/service/impl/ComplaintServiceImpl.java
+++ b/springcloud_k8s_panzhihuazhihuishequ/service_sangeshenbian/src/main/java/com/panzhihua/sangeshenbian/service/impl/ComplaintServiceImpl.java
@@ -2,7 +2,6 @@
 
 import cn.hutool.core.bean.BeanUtil;
 import cn.hutool.core.collection.CollUtil;
-import cn.hutool.core.collection.CollectionUtil;
 import cn.idev.excel.EasyExcel;
 import com.baomidou.mybatisplus.core.conditions.query.LambdaQueryWrapper;
 import com.baomidou.mybatisplus.core.conditions.update.LambdaUpdateWrapper;
@@ -12,7 +11,12 @@
 import com.panzhihua.common.exceptions.ServiceException;
 import com.panzhihua.common.model.vos.LoginUserInfoVO;
 import com.panzhihua.common.model.vos.sangeshenbian.SystemUserVo;
+import com.panzhihua.common.redis.RedisUtils;
+import com.panzhihua.common.utlis.StringUtils;
+import com.panzhihua.sangeshenbian.config.AutoColumnWidthStrategy;
 import com.panzhihua.sangeshenbian.dao.ComplaintMapper;
+import com.panzhihua.sangeshenbian.enums.AuditStatusEnum;
+import com.panzhihua.sangeshenbian.enums.ComplaintExportEnum;
 import com.panzhihua.sangeshenbian.enums.ProcessStatusEnum;
 import com.panzhihua.sangeshenbian.enums.RateEnum;
 import com.panzhihua.sangeshenbian.enums.ReportTypeEnum;
@@ -25,18 +29,20 @@
 import com.panzhihua.sangeshenbian.model.vo.ComplaintVO;
 import com.panzhihua.sangeshenbian.model.vo.DispatchVO;
 import com.panzhihua.sangeshenbian.service.*;
-import com.panzhihua.sangeshenbian.utils.FileUtil;
 import com.panzhihua.sangeshenbian.warpper.IdentityInformation;
 import com.panzhihua.sangeshenbian.warpper.MgtComplaintQuery;
 import com.panzhihua.sangeshenbian.warpper.PermissionsVO;
+import jodd.util.StringUtil;
 import lombok.RequiredArgsConstructor;
 import lombok.extern.slf4j.Slf4j;
+import org.springframework.beans.BeanUtils;
 import org.springframework.context.annotation.Lazy;
 import org.springframework.stereotype.Service;
 import org.springframework.transaction.annotation.Transactional;
 
 import javax.servlet.http.HttpServletResponse;
 import java.io.IOException;
+import java.io.InputStream;
 import java.net.URLEncoder;
 import java.text.SimpleDateFormat;
 import java.util.*;
@@ -68,6 +74,7 @@
     private final HttpServletResponse response;
     private final IPartyMemberService partyMemberService;
     private final IdentityInformationService identityInformationService;
+    private final RedisUtils redisUtils;
 
     @Override
     public void saveComplaint(Complaint complaint, LoginUserInfoVO loginUserInfoVO) {
@@ -95,13 +102,9 @@
         complaint.setSerialNumber(serialNumber);
         Integer accountLevel = 5;
         //获取当前身份
-        IdentityInformation identityInformationVO = identityInformationService.getIdentityInformation(loginUserInfoVO);
+        IdentityInformation identityInformationVO = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
         //1=党员,2=管理员
         SystemUser systemUser = identityInformationVO.getSystemUser();
-        List<PermissionsVO> permissions = identityInformationVO.getPermissions();
-        if (permissions.isEmpty()) {
-            throw new ServiceException("请先完善个人信息");
-        }
         Integer identity = identityInformationVO.getIdentity();
         if (identity == 2) {
             accountLevel = systemUser.getAccountLevel();
@@ -148,7 +151,7 @@
                     complaint.setReportUserPhone(partyMember.getPhone());
                     break;
             }
-        } else{
+        } else {
             PartyMember partyMember = partyMemberService.getPartyMemberByPhone(loginUserInfoVO.getPhone());
             //党员
             complaint.setCityCode(510400);
@@ -177,18 +180,43 @@
     }
 
     @Override
+    @Transactional(rollbackFor = Exception.class)
+    public void saveAndReport(ComplaintVO complaintVO, LoginUserInfoVO loginUserInfo) {
+        Complaint complaint = new Complaint();
+        BeanUtil.copyProperties(complaintVO, complaint);
+        saveComplaint(complaint, loginUserInfo);
+        ComplaintReportDTO dto = new ComplaintReportDTO();
+        dto.setComplaintId(complaint.getId());
+        dto.setComment(complaintVO.getComment());
+        saveReport(dto, loginUserInfo);
+    }
+
+    @Override
+    @Transactional(rollbackFor = Exception.class)
+    public void saveAndComplete(ComplaintSaveAndCompleteDTO complaintVO, LoginUserInfoVO loginUserInfo) {
+        Complaint complaint = new Complaint();
+        BeanUtil.copyProperties(complaintVO, complaint);
+        saveComplaint(complaint, loginUserInfo);
+
+        ComplaintCompletionDTO complaintCompletionDTO = complaintVO.getComplaintCompletionDTO();
+        complaintCompletionDTO.setComplaintId(complaint.getId());
+        complaintCompletionDTO.setId(complaint.getId());
+        saveResult(complaintCompletionDTO, loginUserInfo);
+    }
+
+    @Override
     public Page<ComplaintVO> complaintList(ComplaintQuery query, LoginUserInfoVO loginUserInfoVO) {
+
+
         Page<ComplaintVO> page = new Page<>(query.getPageNum(), query.getPageSize());
         //判断当前登录用户级别,查询对应工单
         Optional<SystemUser> systemUserByPhone = systemUserService.getSystemUserAdminByPhone(loginUserInfoVO.getPhone());
         Long targetId = null;
         Integer accountLevel = 5;
         //获取当前身份,1=党员,2=管理员
-        IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfoVO);
-        if (CollectionUtil.isEmpty(identityInformation.getPermissions())){
-            throw new ServiceException("请先完善个人信息");
-        }
+        IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
         Integer identity = identityInformation.getIdentity();
+        query.setUserId(loginUserInfoVO.getUserId());
         //上级
         if (systemUserByPhone.isPresent() && null != identity && identity == 2) {
             SystemUser systemUser = systemUserByPhone.get();
@@ -224,136 +252,124 @@
         //查询对应诉求
         //page = baseMapper.selectComplaintPage(page, query, targetId, isSuperior);
         page = baseMapper.selectComplaintPage1(page, query, accountLevel, targetId);
-        page.getRecords().forEach(s-> buttonPermission(s, systemUserByPhone, loginUserInfoVO));
+
+        for (ComplaintVO s : page.getRecords()) {
+            buttonPermission(s, systemUserByPhone, loginUserInfoVO);
+            Integer auditButtonStatus = s.getAuditButtonStatus();
+
+            Long reporterId = s.getReporterId();
+            Long superiorId = s.getSuperiorId2();
+            if (!targetId.equals(reporterId) && !targetId.equals(superiorId) && (s.getStatus() == 5)) {
+                s.setStatus(0);
+            }
+        }
         return page;
     }
-    
-    
+
+
     /**
      * 列表按钮权限
      */
-    public void buttonPermission(ComplaintVO vo, Optional<SystemUser> systemUserByPhone, LoginUserInfoVO loginUserInfo){
+    public void buttonPermission(ComplaintVO vo, Optional<SystemUser> systemUserByPhone, LoginUserInfoVO loginUserInfo) {
         vo.setListControlsButtonStatus(1);
         vo.setEvaluateButtonStatus(1);
         vo.setAuditButtonStatus(1);
-        
-        ComplaintAuditRecord one = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>().eq(ComplaintAuditRecord::getComplaintId, vo.getId())
-                .ne(ComplaintAuditRecord::getAuditType, 1).orderByDesc(ComplaintAuditRecord::getSort).last(" limit 0, 1"));
+        // 获取身份
+        IdentityInformation currentIdentityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfo);
+        Integer identity = currentIdentityInformation.getIdentity();
+        ComplaintAuditRecord one = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>()
+                .eq(ComplaintAuditRecord::getComplaintId, vo.getId())
+//                .ne(ComplaintAuditRecord::getAuditType, 1)
+                .orderByDesc(ComplaintAuditRecord::getSort)
+                .last(" limit 0, 1"));
         //没有审核数据,且正在办理,则按钮权限是添加人员的
-        if(null == one && (vo.getStatus() == 0 || vo.getStatus() == 1 || vo.getStatus() == 2)){
-            if(systemUserByPhone.isPresent()){
+        if (null == one && (vo.getStatus() == 0 || vo.getStatus() == 1 || vo.getStatus() == 2)) {
+            if (systemUserByPhone.isPresent()) {
                 SystemUser systemUser = systemUserByPhone.get();
                 Integer accountLevel = systemUser.getAccountLevel();
                 Integer isAdmin = systemUser.getIsAdmin();
-                //非党员用户,必须是管理员有权限
-                if(accountLevel.compareTo(vo.getReportType()) == 0 && ((accountLevel != 5 && 1 == isAdmin) || accountLevel == 5)){
+                //当前身份是管理员
+                if (2 == identity && accountLevel.compareTo(vo.getReportType()) == 0 && (accountLevel != 5 && 1 == isAdmin)) {
                     vo.setListControlsButtonStatus(0);
                 }
-            }else{
-                if(vo.getReportType() == 5){
+                //如果当前身份是党员
+                if (1 == identity && 5 == vo.getReportType()) {
+                    vo.setListControlsButtonStatus(0);
+                }
+            } else {
+                if (vo.getReportType() == 5) {
                     vo.setListControlsButtonStatus(0);
                 }
             }
         }
         //有审核数据,且正在办理
-        if(null != one && (vo.getStatus() == 0 || vo.getStatus() == 1 || vo.getStatus() == 2 || vo.getStatus() == 6)){
+        if (null != one && (vo.getStatus() == 0 || vo.getStatus() == 1 || vo.getStatus() == 2 || vo.getStatus() == 6)) {
             //区分是上报数据还是下派数据
-            if(one.getAuditType() == 2){
+            if (one.getAuditType() == 2 || one.getAuditType() == 1) {
                 //判断当前审核状态
-                if(one.getAuditStatus() == 1){
+                if (one.getAuditStatus() == 1) {
                     //审核状态为通过,则权限给到上报审核的这一层
-                    if(systemUserByPhone.isPresent()){
+                    if (systemUserByPhone.isPresent() && identity == 2) {
                         SystemUser systemUser = systemUserByPhone.get();
                         Integer accountLevel = systemUser.getAccountLevel();
-                        Integer isAdmin = systemUser.getIsAdmin();
                         //非党员用户,必须是管理员有权限
-                        if(accountLevel.compareTo(one.getReportType()) == 0 && accountLevel != 5 && 1 == isAdmin){
+                        if (accountLevel.compareTo(one.getReportType()) == 0) {
                             vo.setListControlsButtonStatus(0);
                         }
                     }
-                }else{
+                } else {
                     //没有审核通过,则需要查询上一条审核通过的数据,如果没有则给到添加诉求的人
-                    ComplaintAuditRecord one1 = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>().eq(ComplaintAuditRecord::getComplaintId, vo.getId())
-                            .eq(ComplaintAuditRecord::getAuditType, 2).eq(ComplaintAuditRecord::getAuditStatus, 1).orderByDesc(ComplaintAuditRecord::getSort).last(" limit 0, 1"));
-                    if(null != one1){
-                        if(systemUserByPhone.isPresent()){
+                    ComplaintAuditRecord one1 = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>()
+                            .eq(ComplaintAuditRecord::getComplaintId, vo.getId())
+                            .eq(ComplaintAuditRecord::getAuditType, 2)
+                            .eq(ComplaintAuditRecord::getAuditStatus, 1)
+                            .orderByDesc(ComplaintAuditRecord::getSort)
+                            .last(" limit 0, 1"));
+                    if (null != one1) {
+                        if (systemUserByPhone.isPresent()) {
                             SystemUser systemUser = systemUserByPhone.get();
                             Integer accountLevel = systemUser.getAccountLevel();
                             Integer isAdmin = systemUser.getIsAdmin();
                             //非党员用户,必须是管理员有权限
-                            if(accountLevel.compareTo(one1.getReportType()) == 0 && accountLevel != 5 && 1 == isAdmin){
+                            if (accountLevel.compareTo(one1.getReportType()) == 0 && accountLevel != 5 && 1 == isAdmin) {
                                 vo.setListControlsButtonStatus(0);
                             }
                         }
-                    }else{
+                    } else {
                         //没有上一层审核通过的数据,则权限给到添加人
-                        if(systemUserByPhone.isPresent()){
+                        if (systemUserByPhone.isPresent()) {
                             SystemUser systemUser = systemUserByPhone.get();
                             Integer accountLevel = systemUser.getAccountLevel();
                             Integer isAdmin = systemUser.getIsAdmin();
-                            //非党员用户,必须是管理员有权限
-                            if(accountLevel.compareTo(vo.getReportType()) == 0 && ((accountLevel != 5 && 1 == isAdmin) || accountLevel == 5)){
+                            //当前身份是管理员
+                            if (2 == identity && accountLevel.compareTo(vo.getReportType()) == 0 && (accountLevel != 5 && 1 == isAdmin)) {
                                 vo.setListControlsButtonStatus(0);
                             }
-                        }else{
-                            if(vo.getReportType() == 5){
+                            //如果当前身份是党员
+                            if (1 == identity && 5 == vo.getReportType()) {
+                                vo.setListControlsButtonStatus(0);
+                            }
+                        } else {
+                            if (vo.getReportType() == 5) {
                                 vo.setListControlsButtonStatus(0);
                             }
                         }
                     }
                 }
             }
-            
+
             //下派数据
-            if(one.getAuditType() == 3){
+            if (one.getAuditType() == 3) {
                 //判断当前审核状态
-                if(one.getAuditStatus() == 1){
+                if (one.getAuditStatus() == 1) {
                     //审核状态为通过,则权限给到下报审核的这一层
-                    if(systemUserByPhone.isPresent()){
+                    if (systemUserByPhone.isPresent()) {
                         SystemUser systemUser = systemUserByPhone.get();
                         Integer accountLevel = systemUser.getAccountLevel();
                         Integer isAdmin = systemUser.getIsAdmin();
                         //非党员用户,必须是管理员有权限
-                        if(accountLevel.compareTo(one.getReportType()) == 0 && ((accountLevel != 5 && 1 == isAdmin) || accountLevel == 5)){
+                        if (accountLevel.compareTo(one.getReportType()) == 0 && 1 == isAdmin && 2 == identity) {
                             vo.setListControlsButtonStatus(0);
-                        }
-                    }else{
-                        if(vo.getReportType() == 5 && one.getReportType() == 5){
-                            vo.setListControlsButtonStatus(0);
-                        }
-                    }
-                }else{
-                    //没有审核通过,则需要查询上一条审核通过的数据,如果没有则给到添加诉求的人
-                    ComplaintAuditRecord one1 = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>().eq(ComplaintAuditRecord::getComplaintId, vo.getId())
-                            .eq(ComplaintAuditRecord::getAuditType, 3).eq(ComplaintAuditRecord::getAuditStatus, 1).orderByDesc(ComplaintAuditRecord::getSort).last(" limit 0, 1"));
-                    if(null != one1){
-                        if(systemUserByPhone.isPresent()){
-                            SystemUser systemUser = systemUserByPhone.get();
-                            Integer accountLevel = systemUser.getAccountLevel();
-                            Integer isAdmin = systemUser.getIsAdmin();
-                            //非党员用户,必须是管理员有权限
-                            if(accountLevel.compareTo(one1.getReportType()) == 0 && ((accountLevel != 5 && 1 == isAdmin) || accountLevel == 5)){
-                                vo.setListControlsButtonStatus(0);
-                            }
-                        }else{
-                            if(vo.getReportType() == 5 && one1.getReportType() == 5){
-                                vo.setListControlsButtonStatus(0);
-                            }
-                        }
-                    }else{
-                        //没有上一层审核通过的数据,则权限给到添加人
-                        if(systemUserByPhone.isPresent()){
-                            SystemUser systemUser = systemUserByPhone.get();
-                            Integer accountLevel = systemUser.getAccountLevel();
-                            Integer isAdmin = systemUser.getIsAdmin();
-                            //非党员用户,必须是管理员有权限
-                            if(accountLevel.compareTo(vo.getReportType()) == 0 && ((accountLevel != 5 && 1 == isAdmin) || accountLevel == 5)){
-                                vo.setListControlsButtonStatus(0);
-                            }
-                        }else{
-                            if(vo.getReportType() == 5){
-                                vo.setListControlsButtonStatus(0);
-                            }
                         }
                     }
                 }
@@ -362,13 +378,12 @@
 
         //有审核数据,且为审核中
         //审核状态为待审核,需要授权审核按钮
-        if(null != one && (vo.getStatus() == 5 || vo.getStatus() == 7) && systemUserByPhone.isPresent()){
+        if (null != one && (vo.getStatus() == 5 || vo.getStatus() == 7) && systemUserByPhone.isPresent()) {
             SystemUser systemUser = systemUserByPhone.get();
             String targetId = "";
             Integer accountLevel = 5;
             //获取当前身份,1=党员,2=管理员
-            IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfo);
-            if(2 == identityInformation.getIdentity()){
+            if (2 == currentIdentityInformation.getIdentity()) {
                 accountLevel = systemUser.getAccountLevel();
                 switch (accountLevel) {
                     case 1:
@@ -394,35 +409,51 @@
                         break;
                 }
 
-                ComplaintAuditRecord one2 = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>().eq(ComplaintAuditRecord::getComplaintId, vo.getId())
+                ComplaintAuditRecord one2 = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>()
+                        .eq(ComplaintAuditRecord::getComplaintId, vo.getId())
                         .eq(ComplaintAuditRecord::getLatestFlag, 1));
                 Integer isAdmin = systemUserByPhone.get().getIsAdmin();
-                if(one2.getReportType().equals(accountLevel) && one2.getSuperiorId().toString().equals(targetId) && 1 == isAdmin){
+                if (one2.getReportType().equals(accountLevel) && one2.getSuperiorId().toString().equals(targetId) && 1 == isAdmin) {
                     vo.setAuditButtonStatus(0);
                 }
             }
         }
 
-        
+
         //状态为已办结,判断评价按钮
         int count = complaintCommentService.count(new LambdaQueryWrapper<ComplaintComment>().eq(ComplaintComment::getComplaintId, vo.getId()).eq(ComplaintComment::getDelFlag, 0));
-        if(vo.getStatus() == 3 && 0 == count){
-            if(systemUserByPhone.isPresent()){
+        if ((vo.getStatus() == 3 || vo.getStatus() == 8) && 0 == count) {
+            if (systemUserByPhone.isPresent()) {
                 SystemUser systemUser = systemUserByPhone.get();
                 Integer accountLevel = systemUser.getAccountLevel();
                 Integer isAdmin = systemUser.getIsAdmin();
-                if(accountLevel.compareTo(vo.getReportType()) == 0 && ((accountLevel != 5 && 1 == isAdmin) || accountLevel == 5)){
+                //当前不是党员身份,需要是管理员才有权限
+                if (2 == identity && accountLevel.compareTo(vo.getReportType()) == 0 && accountLevel != 5 && 1 == isAdmin) {
                     vo.setEvaluateButtonStatus(0);
                 }
-            }else{
-                if(vo.getReportType() == 5){
+                //当前是党员身份,只有是以党员身份提交的数据才有权限
+                if (1 == identity && vo.getReportType() == 5) {
+                    vo.setEvaluateButtonStatus(0);
+                }
+            } else {
+                if (vo.getReportType() == 5) {
                     vo.setEvaluateButtonStatus(0);
                 }
             }
         }
+
+        Long auditCreateBy = vo.getAuditCreateBy();
+        Long userId = loginUserInfo.getUserId();
+        if (null != auditCreateBy && auditCreateBy.compareTo(userId) == 0 && vo.getStatus() == 5) {
+            vo.setWithdrawButtonStatus(0);
+        } else {
+            vo.setWithdrawButtonStatus(1);
+        }
+
+
     }
-    
-    
+
+
     /**
      * 工单详情
      *
@@ -435,10 +466,7 @@
         String targetId = "";
         Integer accountLevel = 5;
         //获取当前身份,1=党员,2=管理员
-        IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfoVO);
-        if (CollectionUtil.isEmpty(identityInformation.getPermissions())){
-            throw new ServiceException("身份信息异常");
-        }
+        IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
         Integer identity = identityInformation.getIdentity();
         //上级
         if (systemUserByPhone.isPresent() && identity == 2) {
@@ -474,28 +502,30 @@
         }
         ComplaintVO detail = baseMapper.getDetail(id);
         if (detail.getStatus().equals(0)) {
-            List<ComplaintFlow> list = complaintFlowService.lambdaQuery().eq(ComplaintFlow::getComplaintId, id).orderByAsc(ComplaintFlow::getCreateTime).list();
+            List<ComplaintFlow> list = complaintFlowService.lambdaQuery().eq(ComplaintFlow::getComplaintId, id).orderByAsc(ComplaintFlow::getSort).list();
             detail.setComplaintFlows(list);
         }
         //查询办理进度
         List<ComplaintProgress> list = complaintProgressService.lambdaQuery().eq(ComplaintProgress::getComplaintId, id)
                 .orderByAsc(ComplaintProgress::getCreateTime).list();
         detail.setComplaintProgresses(list);
-//        detail.setAuditButtonStatus(1);
-//        detail.setEvaluateButtonStatus(1);
-//        if((detail.getStatus() == 5 || detail.getStatus() == 7) && systemUserByPhone.isPresent()){
-//            ComplaintAuditRecord one = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>().eq(ComplaintAuditRecord::getComplaintId, detail.getId())
-//                    .eq(ComplaintAuditRecord::getLatestFlag, 1));
-//            Integer isAdmin = systemUserByPhone.get().getIsAdmin();
-//            if(one.getReportType().equals(accountLevel) && one.getSuperiorId().toString().equals(targetId) && 1 == isAdmin){
-//                detail.setAuditButtonStatus(0);
-//            }
-//        }
-    
-    
+
+
         buttonPermission(detail, systemUserByPhone, loginUserInfoVO);
-        
-        
+        Long reporterId = detail.getReporterId();
+        Long superiorId = detail.getSuperiorId2();
+        if (!String.valueOf(reporterId).equals(targetId) && !String.valueOf(superiorId).equals(targetId) && detail.getStatus() == 5) {
+            detail.setStatus(0);
+        }
+
+
+//        if (auditButtonStatus == 1 && detail.getStatus() == 5 && !Objects.equals(detail.getAuditCreateBy(), loginUserInfoVO.getUserId())){
+//            detail.setStatus(0);
+//        }
+
+
+
+
 //        //已办结,显示评价按钮
 //        int count = complaintCommentService.count(new LambdaQueryWrapper<ComplaintComment>().eq(ComplaintComment::getComplaintId, detail.getId()).eq(ComplaintComment::getDelFlag, 0));
 //        if(detail.getStatus() == 3 && 0 == count){
@@ -522,10 +552,27 @@
      */
     @Override
     public void saveProcess(ComplaintProcessDTO dto, LoginUserInfoVO loginUserInfoVO) {
+        //获取当前身份
+        IdentityInformation identityInformationVO = identityInformationService.getIdentityInformation(loginUserInfoVO);
+
+        List<PermissionsVO> permissions = identityInformationVO.getPermissions();
+        if (permissions.isEmpty()) {
+            throw new ServiceException("请先完善个人信息");
+        }
+        //上级
+        String name = "";
+        if (identityInformationVO.getIdentity() == 2) {
+            //1=党员,2=管理员
+            SystemUser systemUser = identityInformationVO.getSystemUser();
+            name = systemUser.getName();
+        } else if (identityInformationVO.getIdentity() == 1) {
+            PartyMember partyMember = identityInformationVO.getPartyMember();
+            name = partyMember.getName();
+        }
         ComplaintProgress complaintProgress = BeanUtil.copyProperties(dto, ComplaintProgress.class);
         complaintProgress.setCreateTime(new Date());
         complaintProgress.setCreateBy(loginUserInfoVO.getUserId());
-        complaintProgress.setCreateByName(loginUserInfoVO.getNickName());
+        complaintProgress.setCreateByName(name);
         complaintProgressService.save(complaintProgress);
     }
 
@@ -537,12 +584,33 @@
      */
     @Override
     public void saveResult(ComplaintCompletionDTO dto, LoginUserInfoVO loginUserInfoVO) {
+        //获取当前身份
+        IdentityInformation identityInformationVO = identityInformationService.getIdentityInformation(loginUserInfoVO);
+
+        List<PermissionsVO> permissions = identityInformationVO.getPermissions();
+        if (permissions.isEmpty()) {
+            throw new ServiceException("请先完善个人信息");
+        }
+        Integer accountLevel = null;
+        String name = "";
+        //上级
+        if (identityInformationVO.getIdentity() == 2) {
+            //1=党员,2=管理员
+            SystemUser systemUser = identityInformationVO.getSystemUser();
+            accountLevel = systemUser.getAccountLevel();
+            name = systemUser.getName();
+        } else if (identityInformationVO.getIdentity() == 1) {
+            accountLevel = 5;
+            PartyMember partyMember = identityInformationVO.getPartyMember();
+            name = partyMember.getName();
+        }
         Complaint complaint = BeanUtil.copyProperties(dto, Complaint.class);
         complaint.setUpdateTime(new Date());
         complaint.setCompletionUserId(loginUserInfoVO.getUserId());
-        complaint.setCompletionUsername(loginUserInfoVO.getNickName());
+        complaint.setCompletionUsername(name);
         complaint.setCompletionUserPhone(loginUserInfoVO.getPhone());
         complaint.setCompletionTime(new Date());
+        complaint.setCompletionUserLevel(accountLevel);
         this.updateById(complaint);
     }
 
@@ -559,51 +627,55 @@
                 .orderByAsc(ComplaintProgress::getCreateTime).list();
     }
 
+
     @Override
     @Transactional(rollbackFor = Exception.class)
     public void saveReport(ComplaintReportDTO dto, LoginUserInfoVO loginUserInfoVO) {
         String phone = loginUserInfoVO.getPhone();
-        SystemUser adminUser = systemUserService.getOne(new LambdaQueryWrapper<SystemUser>()
-                .eq(SystemUser::getPhone, phone)
-                .eq(SystemUser::getIsAdmin, 1)
-                .ne(SystemUser::getStatus, 3)
-                .last("LIMIT 1"));
-
-        IdentityInformation identityInformationVO = identityInformationService.getIdentityInformation(loginUserInfoVO);
-        if (CollectionUtil.isEmpty(identityInformationVO.getPermissions())) {
-            throw new ServiceException("请先完成认证");
-        }
+        IdentityInformation identityInformationVO = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
+        SystemUser adminUser = identityInformationVO.getSystemUser();
 
         Long superiorId;
         int reportType;
+        int reporterLevel;
+        Long reporterId = null;
         String departmentName = "";
+        String reporter = "";
         if (identityInformationVO.getIdentity() == 1) {
             PartyMember partyMember = partyMemberService.getPartyMemberByPhone(phone);
             superiorId = partyMember.getCommunityId();
+            reporterId = partyMember.getId();
             reportType = 4;
+            reporterLevel = 5;
             departmentName = partyMember.getDistricts() + "-" + partyMember.getStreet() + "-" + partyMember.getCommunity();
+            reporter = partyMember.getName();
         } else if (identityInformationVO.getIdentity() == 2) {
             int accountLevel = adminUser.getAccountLevel(); // 改为基本类型
             if (accountLevel == 1) {
                 throw new ServiceException("市级账号,无法上报!");
             }
             reportType = accountLevel - 1;
+            reporterLevel = accountLevel;
+            reporter = adminUser.getName();
 
             // 使用基本类型比较并补充默认分支
             if (accountLevel == ReportTypeEnum.COMMUNITY.getCode()) {
                 superiorId = Long.parseLong(adminUser.getStreetId());
+                reporterId = adminUser.getCommunityId();
             } else if (accountLevel == ReportTypeEnum.STREET.getCode()) {
                 superiorId = Long.parseLong(adminUser.getDistrictsCode());
+                reporterId = Long.parseLong(adminUser.getStreetId());
             } else if (accountLevel == ReportTypeEnum.DISTRICT.getCode()) {
                 superiorId = 510400L; // 攀枝花市
-            } else if(accountLevel == ReportTypeEnum.PARTY.getCode()){
+                reporterId = Long.parseLong(adminUser.getDistrictsCode());
+            } else if (accountLevel == ReportTypeEnum.PARTY.getCode()) {
                 superiorId = adminUser.getCommunityId();
             } else {
                 // 处理未预期的账号等级
                 throw new ServiceException("未知的账号等级");
             }
             //查询社区信息
-            switch (accountLevel){
+            switch (accountLevel) {
                 case 2:
                     BcRegion region = bcRegionService.getDistrictByCode(adminUser.getDistrictsCode().toString());
                     if (Objects.nonNull(region)) {
@@ -622,11 +694,11 @@
                     if (Objects.nonNull(act)) {
                         ComStreet street2 = comStreetService.getById(adminUser.getStreetId().toString());
                         BcRegion district = bcRegionService.getDistrictByCode(act.getAreaCode());
-                        departmentName = Objects.nonNull(district) && Objects.nonNull(street2)? district.getRegionName() + "-" + street2.getName() + "-" + act.getName() : act.getName();
+                        departmentName = Objects.nonNull(district) && Objects.nonNull(street2) ? district.getRegionName() + "-" + street2.getName() + "-" + act.getName() : act.getName();
                     }
                     break;
             }
-        }else {
+        } else {
             throw new ServiceException("未知的账号等级");
         }
 
@@ -652,23 +724,56 @@
         complaintAuditRecord.setCreateTime(new Date());
         complaintAuditRecord.setUpdateBy(loginUserInfoVO.getUserId());
         complaintAuditRecord.setUpdateTime(new Date());
-        complaintAuditRecord.setReporter(loginUserInfoVO.getNickName());
+        complaintAuditRecord.setReporter(reporter);
         complaintAuditRecord.setReportType(reportType);
         complaintAuditRecord.setSuperiorId(superiorId);
         complaintAuditRecord.setComment(dto.getComment());
         complaintAuditRecord.setSort(count + 1);
         complaintAuditRecord.setDepartmentName(departmentName);
+        complaintAuditRecord.setReporterLevel(reporterLevel);
+        complaintAuditRecord.setReporterId(reporterId);
         complaintAuditRecordService.save(complaintAuditRecord);
+    }
+
+    @Override
+    public void reportWithdraw(ComplaintReportWithdrawDTO dto, LoginUserInfoVO loginUserInfoVO) {
+        ComplaintAuditRecord complaintAuditRecord = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>()
+                .eq(ComplaintAuditRecord::getComplaintId, dto.getComplaintId())
+                .eq(ComplaintAuditRecord::getAuditType, 2)
+                .eq(ComplaintAuditRecord::getLatestFlag, true));
+        if (Objects.isNull(complaintAuditRecord)) {
+            throw new ServiceException("未找到相关记录");
+        }
+        complaintAuditRecord.setAuditStatus(3);
+        complaintAuditRecord.setUpdateBy(loginUserInfoVO.getUserId());
+        complaintAuditRecord.setUpdateTime(new Date());
+        complaintAuditRecord.setLatestFlag(false);
+        complaintAuditRecordService.updateById(complaintAuditRecord);
+
+        // 获取上一条记录
+        ComplaintAuditRecord lastRecord = complaintAuditRecordService.getOne(new LambdaQueryWrapper<ComplaintAuditRecord>()
+                .ne(ComplaintAuditRecord::getId, complaintAuditRecord.getId())
+                .eq(ComplaintAuditRecord::getComplaintId, dto.getComplaintId())
+                .eq(ComplaintAuditRecord::getAuditType, 2)
+                .eq(ComplaintAuditRecord::getLatestFlag, false)
+                .orderByDesc(ComplaintAuditRecord::getSort)
+        );
+        if (Objects.nonNull(lastRecord)) {
+            // 复制上一条记录
+            ComplaintAuditRecord newRecord = new ComplaintAuditRecord();
+            BeanUtils.copyProperties(lastRecord, newRecord);
+            newRecord.setId(null);
+            newRecord.setLatestFlag(true);
+            newRecord.setUpdateBy(loginUserInfoVO.getUserId());
+            newRecord.setUpdateTime(new Date());
+            complaintAuditRecordService.save(newRecord);
+        }
     }
 
     @Override
     @Transactional(rollbackFor = Exception.class)
     public void saveDispatch(ComplaintDispatch dto, LoginUserInfoVO loginUserInfoVO) {
-        IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfoVO);
-        List<PermissionsVO> permissions = identityInformation.getPermissions();
-        if (CollectionUtil.isEmpty(permissions)) {
-            throw new ServiceException("请先完成认证");
-        }
+        IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
         if (identityInformation.getIdentity() != 2) {
             throw new ServiceException("无权下派");
         }
@@ -729,18 +834,14 @@
                 break;
         }
         complaintAuditRecord.setSuperiorId(superiorId);
-        complaintFlowService.createFlow(complaintAuditRecord, 1,loginUserInfoVO.getUserId());
+        complaintFlowService.createFlow(complaintAuditRecord, 1, loginUserInfoVO.getUserId());
     }
 
     @Override
     @Transactional(rollbackFor = Exception.class)
     public void reportAudit(ComplaintReporAuditDTO complaintReporAuditDTO, LoginUserInfoVO loginUserInfoVO) {
 
-        IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfoVO);
-        List<PermissionsVO> permissions = identityInformation.getPermissions();
-        if (CollectionUtil.isEmpty(permissions)) {
-            throw new ServiceException("请先完成认证");
-        }
+        IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
 
         SystemUser systemUser = identityInformation.getSystemUser();
         if (systemUser == null || identityInformation.getIdentity() != 2) {
@@ -774,12 +875,18 @@
         if (Objects.isNull(complaintAuditRecord)) {
             throw new ServiceException("上报申请记录不存在");
         }
+        complaintAuditRecord.setAuditorName(systemUser.getName());
+        complaintAuditRecord.setAuditorPhone(systemUser.getPhone());
         if (complaintReporAuditDTO.getAuditResult().equals(1)) {
             complaintAuditRecord.setAuditStatus(1);
             complaintAuditRecord.setAuditorId(loginUserInfoVO.getUserId());
             complaintAuditRecordService.updateById(complaintAuditRecord);
             //创建流程
-            complaintFlowService.createFlow(complaintAuditRecord ,0, loginUserInfoVO.getUserId());
+            ComplaintAuditRecord complaintAuditRecord2 = new ComplaintAuditRecord();
+            complaintAuditRecord2.setComplaintId(complaintReporAuditDTO.getId());
+            complaintAuditRecord2.setSuperiorId(complaintAuditRecord.getReporterId());
+            complaintAuditRecord2.setReportType(complaintAuditRecord.getReporterLevel());
+            complaintFlowService.createFlow(complaintAuditRecord2, 0, loginUserInfoVO.getUserId());
         } else {
             complaintAuditRecord.setRejectReason(complaintReporAuditDTO.getRejectReason());
             complaintAuditRecord.setAuditStatus(2);
@@ -792,16 +899,13 @@
     @Override
     @Transactional(rollbackFor = Exception.class)
     public void saveDelay(ComplaintDelayDTO dto, LoginUserInfoVO loginUserInfoVO) {
-        IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfoVO);
-        List<PermissionsVO> permissions = identityInformation.getPermissions();
-
-        if (CollectionUtil.isEmpty(permissions)){
-            throw new ServiceException("请先完成认证");
-        }
+        IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
 
         SystemUser systemUser = systemUserService.getSystemUserAdminByPhone(loginUserInfoVO.getPhone()).orElse(null);
         Long superiorId;
         int reportType;
+        String departmentName = "";
+        String reporter = "";
         if (identityInformation.getIdentity() == 1) {
             PartyMember partyMember = partyMemberService.getPartyMemberByPhone(loginUserInfoVO.getPhone());
             superiorId = partyMember.getCommunityId();
@@ -809,12 +913,15 @@
                 throw new ServiceException("延期申请失败,请绑定社区");
             }
             reportType = ReportTypeEnum.COMMUNITY.getCode();
-        } else if (identityInformation.getIdentity() == 2 && systemUser!=null){
+            departmentName = partyMember.getDistricts() + "-" + partyMember.getStreet() + "-" + partyMember.getCommunity();
+            reporter = partyMember.getName();
+        } else if (identityInformation.getIdentity() == 2 && systemUser != null) {
             int accountLevel = systemUser.getAccountLevel(); // 改为基本类型
             if (accountLevel == 1) {
                 throw new ServiceException("市级账号,无法延期申请!");
             }
             reportType = accountLevel - 1;
+            reporter = systemUser.getName();
 
             // 使用基本类型比较并补充默认分支
             if (accountLevel == ReportTypeEnum.COMMUNITY.getCode()) {
@@ -829,7 +936,31 @@
                 // 处理未预期的账号等级
                 throw new ServiceException("未知的账号等级");
             }
-        }else {
+            //查询社区信息
+            switch (accountLevel) {
+                case 2:
+                    BcRegion region = bcRegionService.getDistrictByCode(systemUser.getDistrictsCode().toString());
+                    if (Objects.nonNull(region)) {
+                        departmentName = region.getRegionName();
+                    }
+                    break;
+                case 3:
+                    ComStreet street = comStreetService.getById(systemUser.getStreetId().toString());
+                    if (Objects.nonNull(street)) {
+                        BcRegion district = bcRegionService.getDistrictByCode(street.getAreaCode().toString());
+                        departmentName = Objects.nonNull(district) ? district.getRegionName() + "-" + street.getName() : street.getName();
+                    }
+                    break;
+                case 4:
+                    ComAct act = comActService.getById(systemUser.getCommunityId());
+                    if (Objects.nonNull(act)) {
+                        ComStreet street2 = comStreetService.getById(systemUser.getStreetId().toString());
+                        BcRegion district = bcRegionService.getDistrictByCode(act.getAreaCode());
+                        departmentName = Objects.nonNull(district) && Objects.nonNull(street2) ? district.getRegionName() + "-" + street2.getName() + "-" + act.getName() : act.getName();
+                    }
+                    break;
+            }
+        } else {
             throw new ServiceException("无权申请");
         }
 
@@ -847,24 +978,21 @@
         record1.setCreateTime(new Date(System.currentTimeMillis()));
         record1.setUpdateBy(loginUserInfoVO.getUserId());
         record1.setUpdateTime(new Date(System.currentTimeMillis()));
-        record1.setReporter(loginUserInfoVO.getNickName());
+        record1.setReporter(reporter);
         record1.setReportType(reportType);
         record1.setSuperiorId(superiorId);
         record1.setSort(count + 1);
         record1.setComment(dto.getComment());
+        record1.setDepartmentName(departmentName);
         complaintAuditRecordService.save(record1);
     }
 
 
     @Override
     public void delayAudit(ComplaintDelayAuditDTO dto, LoginUserInfoVO loginUserInfoVO) {
-        IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfoVO);
-        List<PermissionsVO> permissions = identityInformation.getPermissions();
-        if (CollectionUtil.isEmpty(permissions)){
-            throw new ServiceException("请先完成认证");
-        }
+        IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
         SystemUser systemUser = identityInformation.getSystemUser();
-        if (identityInformation.getIdentity() != 2 || systemUser == null){
+        if (identityInformation.getIdentity() != 2 || systemUser == null) {
             throw new ServiceException("无权审核");
         }
 
@@ -877,7 +1005,7 @@
             superiorId = Long.parseLong(systemUser.getStreetId());
         } else if (accountLevel == ReportTypeEnum.DISTRICT.getCode()) {
             superiorId = Long.parseLong(systemUser.getDistrictsCode());
-        }  else if (accountLevel == ReportTypeEnum.CITY.getCode()) {
+        } else if (accountLevel == ReportTypeEnum.CITY.getCode()) {
             superiorId = 510400L;
         } else {
             // 处理未预期的账号等级
@@ -889,7 +1017,7 @@
                 .eq(ComplaintAuditRecord::getAuditType, 1)
                 .eq(ComplaintAuditRecord::getLatestFlag, 1)
                 .eq(ComplaintAuditRecord::getAuditStatus, 0)
-                .ne(ComplaintAuditRecord::getSuperiorId, superiorId)
+                .eq(ComplaintAuditRecord::getSuperiorId, superiorId)
                 .eq(ComplaintAuditRecord::getReportType, accountLevel)
                 .eq(ComplaintAuditRecord::getComplaintId, dto.getComplaintId())
                 .last("LIMIT 1"));
@@ -898,18 +1026,20 @@
         if (Objects.isNull(complaintAuditRecord)) {
             throw new ServiceException("诉求延期申请不存在");
         }
+        complaintAuditRecord.setAuditorName(systemUser.getName());
+        complaintAuditRecord.setAuditorPhone(systemUser.getPhone());
         //审核通过后,设置诉求延期
         if (complaintAuditRecord.getAuditType().equals(1) && complaintAuditRecord.getAuditStatus().equals(0) && dto.getAuditResult().equals(1)) {
             Complaint complaint = getById(complaintAuditRecord.getComplaintId());
             complaint.setStatus(1);
             updateById(complaint);
-            
+
             complaintAuditRecord.setAuditStatus(1);
             complaintAuditRecord.setAuditorId(loginUserInfoVO.getUserId());
             complaintAuditRecordService.updateById(complaintAuditRecord);
         }
         //审核不通过
-        if(complaintAuditRecord.getAuditType().equals(1) && complaintAuditRecord.getAuditStatus().equals(0) && dto.getAuditResult().equals(2)){
+        if (complaintAuditRecord.getAuditType().equals(1) && complaintAuditRecord.getAuditStatus().equals(0) && dto.getAuditResult().equals(2)) {
             complaintAuditRecord.setRejectReason(dto.getRejectReason());
             complaintAuditRecord.setAuditStatus(2);
             complaintAuditRecord.setAuditorId(loginUserInfoVO.getUserId());
@@ -920,7 +1050,7 @@
     @Override
     public List<DispatchVO> getDispatchList(LoginUserInfoVO loginUserInfoVO) {
 
-        IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfoVO);
+        IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfoVO);
 
         SystemUser adminUser = identityInformation.getSystemUser();
 
@@ -936,7 +1066,7 @@
         List<DispatchVO> dispatchVOList = new ArrayList<>();
         if (accountLevel == ReportTypeEnum.STREET.getCode()) {
             String streetId = adminUser.getStreetId();
-            List<ComAct> list = comActService.list(new LambdaQueryWrapper<ComAct>().eq(ComAct::getStreetId, streetId).eq(ComAct::getState, 0));
+            List<ComAct> list = comActService.list(new LambdaQueryWrapper<ComAct>().eq(ComAct::getStreetId, streetId));
             for (ComAct comAct : list) {
                 DispatchVO dispatchVO = new DispatchVO();
                 dispatchVO.setId(comAct.getCommunityId().toString());
@@ -977,12 +1107,8 @@
      */
     @Override
     public Page<ComplaintTodoVO> getTodoList(BasePage basePage, LoginUserInfoVO loginUserInfo) {
-        IdentityInformation identityInformation = identityInformationService.getIdentityInformation(loginUserInfo);
-        List<PermissionsVO> permissions = identityInformation.getPermissions();
+        IdentityInformation identityInformation = identityInformationService.getCurrentIdentityInformation(loginUserInfo);
         SystemUser systemUser = identityInformation.getSystemUser();
-        if (permissions.isEmpty()) {
-            throw new ServiceException("无权限");
-        }
         String targetId = "";
         int isSuperior = 0;
         //上级
@@ -1037,7 +1163,7 @@
      */
     @Override
     public Page<ComplaintVO> pageList(MgtComplaintQuery query, SystemUserVo loginUserInfo) {
-        return baseMapper.pageList(new Page<>(query.getPageNum(), query.getPageSize()), query,loginUserInfo);
+        return baseMapper.pageList(new Page<>(query.getPageNum(), query.getPageSize()), query, loginUserInfo);
     }
 
     @Override
@@ -1045,28 +1171,39 @@
         Complaint complaint = getById(id);
         ComplaintVO complaintVO = BeanUtil.copyProperties(complaint, ComplaintVO.class);
         //查询办理进度
-        List<ComplaintProgress> complaintProgresses = complaintProgressService.lambdaQuery().eq(ComplaintProgress::getComplaintId, id).orderByAsc(ComplaintProgress::getCreateTime).list();
+        List<ComplaintProgress> complaintProgresses = complaintProgressService.lambdaQuery()
+                .eq(ComplaintProgress::getComplaintId, id).orderByDesc(ComplaintProgress::getCreateTime).list();
         complaintVO.setComplaintProgresses(complaintProgresses);
         //查询诉求流转记录
         List<ComplaintFlow> complaintFlows = complaintFlowService.lambdaQuery()
                 .eq(ComplaintFlow::getComplaintId, id)
-                .orderByDesc(ComplaintFlow::getCreateTime)
+                .orderByAsc(ComplaintFlow::getSort)
                 .list();
         complaintVO.setComplaintFlows(complaintFlows);
         //查询评价
         ComplaintComment comment = complaintCommentService.lambdaQuery().eq(ComplaintComment::getComplaintId, id).last("LIMIT 1").one();
         complaintVO.setComplaintComment(comment);
+        ArrayList<String> voiceFileList = new ArrayList<>();
+        String voiceFile = complaint.getVoiceFile();
+        if(StringUtils.isNotEmpty(voiceFile)){
+            for (String file :voiceFile.split(",")) {
+                voiceFileList.add(file);
+            }
+        }
+
+        complaintVO.setVoiceFileList(voiceFileList);
         return complaintVO;
     }
 
     /**
      * 诉求列表导出
+     *
      * @param query
      * @param loginUserInfo
      */
     @Override
     public void export(MgtComplaintQuery query, SystemUserVo loginUserInfo) throws IOException {
-        List<ComplaintVO> list =  baseMapper.getList(query, loginUserInfo);
+        List<ComplaintVO> list = baseMapper.getList(query, loginUserInfo);
         List<ComplaintExcel> complaintExcels = BeanUtil.copyToList(list, ComplaintExcel.class);
         response.setContentType("application/vnd.openxmlformats-officedocument.spreadsheetml.sheet");
         response.setCharacterEncoding("utf-8");
@@ -1074,19 +1211,20 @@
         response.setHeader("Content-disposition", "attachment;filename*=utf-8''" + fileName + ".xlsx");
         EasyExcel.write(response.getOutputStream(), ComplaintExcel.class)
                 .sheet("诉求数据")
+                .registerWriteHandler(new AutoColumnWidthStrategy())
                 .doWrite(complaintExcels);
     }
 
     @Override
-    public void downloadFile(Long id,Integer type) throws IOException {
+    public String downloadFile(Long id, Integer type, SystemUserVo loginUserInfo) throws IOException {
         Complaint complaint = baseMapper.getDetailBg(id);
         if (Objects.isNull(complaint)) {
             throw new ServiceException("该诉求不存在");
         }
-         //查询社区信息
+        //查询社区信息
         Integer reportType = complaint.getReportType();
         String community = "";
-        switch (reportType){
+        switch (reportType) {
             case 1:
                 community = "攀枝花市";
                 break;
@@ -1108,7 +1246,7 @@
                 if (Objects.nonNull(act)) {
                     ComStreet street2 = comStreetService.getById(complaint.getStreetId().toString());
                     BcRegion district = bcRegionService.getDistrictByCode(act.getAreaCode());
-                    community = Objects.nonNull(district) && Objects.nonNull(street2)? district.getRegionName() + "-" + street2.getName() + "-" + act.getName() : act.getName();
+                    community = Objects.nonNull(district) && Objects.nonNull(street2) ? district.getRegionName() + "-" + street2.getName() + "-" + act.getName() : act.getName();
                 }
                 break;
             case 5:
@@ -1116,36 +1254,50 @@
                 if (Objects.nonNull(act2)) {
                     ComStreet street2 = comStreetService.getById(complaint.getStreetId().toString());
                     BcRegion district = bcRegionService.getDistrictByCode(act2.getAreaCode());
-                    community = Objects.nonNull(district) && Objects.nonNull(street2)? district.getRegionName() + "-" + street2.getName() + "-" + act2.getName() : act2.getName();
+                    community = Objects.nonNull(district) && Objects.nonNull(street2) ? district.getRegionName() + "-" + street2.getName() + "-" + act2.getName() : act2.getName();
                 }
                 break;
         }
 
         PartyMember partyMember = null;
-        if (Objects.nonNull(complaint.getPartyMemberId())){
-             partyMember = partyMemberService.getById(complaint.getPartyMemberId());
+        if (Objects.nonNull(complaint.getPartyMemberId())) {
+            partyMember = partyMemberService.getById(complaint.getPartyMemberId());
         }
         String fileName = "";
-        switch (type){
+        switch (type) {
             case 1:
-                fileName = "社区问题单";
+                fileName = "community_question.docx";
                 break;
             case 2:
-                fileName = "问题处理单";
+                fileName = "question_handle.docx";
                 if (Objects.nonNull(partyMember)) {
-                    community = community + "-" + partyMember.getServiceTarget();
+                    if (StringUtil.isNotBlank(partyMember.getServiceTarget())) {
+                        community = community + "-" + partyMember.getServiceTarget();
+                    }
                 }
+                reportType = complaint.getCompletionUserLevel();
                 break;
             case 3:
-                fileName = "协调通知单";
+                //如果上报或下派了,取当前操作人的层级
+                ComplaintAuditRecord record = complaintAuditRecordService.lambdaQuery().eq(ComplaintAuditRecord::getComplaintId, complaint.getId())
+                        .in(ComplaintAuditRecord::getAuditType, 2, 3)
+                        .eq(ComplaintAuditRecord::getAuditStatus, AuditStatusEnum.APPROVED.getCode())
+                        .eq(ComplaintAuditRecord::getLatestFlag, true)
+                        .last("LIMIT 1").one();
+                if (Objects.nonNull(record)) {
+                    reportType = record.getReportType();
+                }
+                fileName = "notice.docx";
                 break;
         }
         Map<String, Object> map = new HashMap<>();
         map.put("community", community);
         map.put("problemType", complaint.getProblemType());
         map.put("descriptionContent", complaint.getDescriptionContent());
-        map.put("reportType", ReportTypeEnum.fromCode(reportType).getDescription());
-        map.put("partyOrganization",Objects.nonNull(partyMember)? partyMember.getPartyOrganization() : "");
+        map.put("reportType", reportType == null ? "" : ReportTypeEnum.getDescriptionByCode(reportType));
+        if (Objects.nonNull(partyMember)) {
+            map.put("partyOrganization", StringUtil.isNotBlank(partyMember.getPartyOrganization()) ? partyMember.getPartyOrganization() : "");
+        }
         map.put("name", complaint.getName());
         map.put("contactNumber", complaint.getContactNumber());
         map.put("nickname", complaint.getReportUserName());
@@ -1154,26 +1306,28 @@
         StringBuilder sb = new StringBuilder();
         if (CollUtil.isNotEmpty(list)) {
             int rowNum = 1;
-            list.forEach(item->{
+            list.forEach(item -> {
                 sb.append(rowNum).append("、 ");
                 sb.append(item.getDescribe()).append("\n");
             });
         }
         // 在文本中直接使用换行符
         map.put("complaintProgress", sb.toString());
-        map.put("status", ProcessStatusEnum.getDescriptionByCode(complaint.getStatus()));
+        map.put("status", ComplaintExportEnum.getEnumByCode(complaint.getStatus()).getDesc());
         if (2 == type) {
             //查询诉求评价
             ComplaintComment complaintComment = complaintCommentService.lambdaQuery().eq(ComplaintComment::getComplaintId, id).last("LIMIT 1").one();
             if (Objects.nonNull(complaintComment)) {
-                map.put("rateStr", RateEnum.getEnumByCode(complaintComment.getRate()));
+                map.put("rateStr", RateEnum.getEnumByCode(complaintComment.getRate()).getDesc());
             }
+            //map.put("departmentLevel", ReportTypeEnum.getDescriptionByCode(loginUserInfo.getAccountLevel()) + "级");
         }
         response.setContentType("application/octet-stream");
         String fileNameEncode = URLEncoder.encode(fileName, "UTF-8").replaceAll("\\+", "%20");
-        response.setHeader("Content-disposition","attachment;filename=\""+fileNameEncode+".docx"+"\"");
-        String fileTemplateName = FileUtil.getPath() + "template/"+fileName+".docx";
-        XWPFTemplate.compile(fileTemplateName).render(map).writeAndClose(response.getOutputStream());
+        response.setHeader("Content-disposition", "attachment;filename=\"" + fileNameEncode + ".docx" + "\"");
+        InputStream resourceAsStream = this.getClass().getResourceAsStream("/template/" + fileName);
+        XWPFTemplate.compile(resourceAsStream).render(map).writeAndClose(response.getOutputStream());
+        return complaint.getName();
     }
 
 
@@ -1194,21 +1348,22 @@
             String content = "第一行内容\n第二行内容\n第三行内容";
             map.put("complaintProgress", content);
             map.put("status", "处理中");
-            XWPFTemplate.compile("F:\\DeskTop\\zhihuishequ\\springcloud_k8s_panzhihuazhihuishequ\\service_sangeshenbian\\src\\main\\resources\\template\\社区问题单.docx").render(map).writeToFile("F:\\DeskTop\\社区.docx");
+            XWPFTemplate.compile("F:\\DeskTop\\zhihuishequ\\springcloud_k8s_panzhihuazhihuishequ\\service_sangeshenbian\\src\\main\\resources\\template\\community_question.docx").render(map).writeToFile("F:\\DeskTop\\社区.docx");
         } catch (IOException e) {
             e.printStackTrace();
         }
     }
-    
-    
+
+
     /**
      * 获取超时未评价的数据
+     *
      * @return
      */
     @Override
-	public List<Complaint> getTimeoutAndNotComment() {
-		return this.baseMapper.getTimeoutAndNotComment();
-	}
+    public List<Complaint> getTimeoutAndNotComment() {
+        return this.baseMapper.getTimeoutAndNotComment();
+    }
 
 }
 

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