id, insurance_id, app_user_id, `name`, phone, id_card, end_time, img, pay_type, pay_no, pay_money, pay_time, transaction_id, status, refund_time, request_refund_time, refund_money, refund_reason, refund_reason_pictures, refund_number, refund_transaction_id, refund_status, refund_voucher, reject_reason, create_time, update_time, create_by, update_by, disabled, bank_card_number, cardholder_name,offline_voucher,offline_reason,bank_name