package com.panzhihua.sangeshenbian.service;

import com.baomidou.mybatisplus.extension.plugins.pagination.Page;
import com.panzhihua.common.model.vos.LoginUserInfoVO;
import com.panzhihua.common.model.vos.sangeshenbian.SystemUserVo;
import com.panzhihua.sangeshenbian.model.dto.ComplaintCompletionDTO;
import com.panzhihua.sangeshenbian.model.dto.ComplaintProcessDTO;
import com.panzhihua.sangeshenbian.model.dto.*;
import com.panzhihua.sangeshenbian.model.entity.Complaint;
import com.baomidou.mybatisplus.extension.service.IService;
import com.panzhihua.sangeshenbian.model.entity.ComplaintAuditRecord;
import com.panzhihua.sangeshenbian.model.entity.ComplaintProgress;
import com.panzhihua.sangeshenbian.model.query.AnalyticStatisticsQuery;
import com.panzhihua.sangeshenbian.model.query.AppStaticsQuery;
import com.panzhihua.sangeshenbian.model.query.BasePage;
import com.panzhihua.sangeshenbian.model.query.ComplaintQuery;
import com.panzhihua.sangeshenbian.model.vo.*;
import com.panzhihua.sangeshenbian.warpper.MgtComplaintQuery;

import javax.validation.Valid;
import java.io.IOException;
import java.text.SimpleDateFormat;
import java.util.List;

/**
 * <p>
 * 问题报告表 服务类
 * </p>
 *
 * @author
 * @since 2025-02-22
 */
public interface IComplaintService extends IService<Complaint> {
    void saveComplaint(Complaint complaint,LoginUserInfoVO loginUserInfoVO);

    /**
     * 诉求列表
     *
     * @param query
     * @param loginUserInfoVO
     * @return
     */
    Page<ComplaintVO> complaintList(ComplaintQuery query, LoginUserInfoVO  loginUserInfoVO);

    /**
     * 工单详情
     * @param id
     * @return
     */
    ComplaintVO detail(Long id, LoginUserInfoVO  loginUserInfoVO);
    /**
     * 保存办理进度
     *
     * @param dto
     * @param loginUserInfoVO
     */
    void saveProcess(ComplaintProcessDTO dto, LoginUserInfoVO loginUserInfoVO);

    /**
     * 办理结果录入
     *
     * @param dto
     * @param loginUserInfoVO
     */
    void saveResult(ComplaintCompletionDTO dto, LoginUserInfoVO loginUserInfoVO);

    /**
     * 办理进度列表
     * @param complaintId
     * @return
     */
    List<ComplaintProgress> progress(Long complaintId);

    void saveAndReport(ComplaintVO complaintVO, LoginUserInfoVO loginUserInfo);

    /**
     * 诉求上报
     */
    void saveReport(ComplaintReportDTO dto, LoginUserInfoVO loginUserInfoVO);

    void saveAndComplete(@Valid ComplaintSaveAndCompleteDTO complaintVO, LoginUserInfoVO loginUserInfo);

    /**
     * 诉求上报撤回
     */
    void reportWithdraw(ComplaintReportWithdrawDTO dto, LoginUserInfoVO loginUserInfoVO);



    /**
     * 诉求下派
     */
    void saveDispatch(ComplaintDispatch dto, LoginUserInfoVO loginUserInfoVO);

    /**
     * 上报审核
     * @param complaintReporAuditDTO
     * @param loginUserInfoVO
     */
    void reportAudit(ComplaintReporAuditDTO complaintReporAuditDTO, LoginUserInfoVO loginUserInfoVO);

    /**
     * 延期申请
     */
    void saveDelay(ComplaintDelayDTO dto, LoginUserInfoVO loginUserInfoVO);

    /**
     * 延期审核
     */
    void delayAudit(ComplaintDelayAuditDTO complaintDelayAuditDTO, LoginUserInfoVO loginUserInfoVO);

    List<DispatchVO> getDispatchList(LoginUserInfoVO loginUserInfoVO);

    /**
     * 获取待办诉求
     * @param page
     * @param loginUserInfo
     * @return
     */
    Page<ComplaintTodoVO> getTodoList(BasePage page, LoginUserInfoVO loginUserInfo);

    /**
     * 延期情况说明
     * @param complaintId
     * @return
     */
    ComplaintAuditRecord delayDetail(Long complaintId);

    /**
     * 管理后台-诉求列表
     *
     * @param query
     * @param loginUserInfo
     * @return
     */
    Page<ComplaintVO> pageList(MgtComplaintQuery query, SystemUserVo loginUserInfo);

    /**
     * 管理后台-诉求详情
     * @param id
     * @return
     */
    ComplaintVO getDetailMgt(Long id);

    /**
     * 诉求列表导出
     * @param query
     * @param loginUserInfo
     */
    void export(MgtComplaintQuery query, SystemUserVo loginUserInfo) throws IOException;

    /**
     * 社区问题单、问题处理单、协调通知单 下载
     *
     * @param id
     * @param loginUserInfo
     */
    String downloadFile(Long id, Integer type, SystemUserVo loginUserInfo) throws IOException;

    /**
     * 获取超时未评价的数据
     * @return
     */
    List<Complaint> getTimeoutAndNotComment();


    /**
     * 修改办理进度
     * @param dto
     */
    void updateProgress(ComplaintProcessUpdateDto dto);


    /**
     * 删除办理进度
     * @param id
     */
    void delProgress(Long id);

    /**
     * 数据统计第一部分
     * @param query
     * @return
     */
    AnalyticStatisticsOneVo analyticStatisticsOne(AnalyticStatisticsQuery query,List<Complaint> complaints, SimpleDateFormat simpleDateFormat);


    /**
     * 数据统计第二部分
     *
     * @param time
     * @param complaints
     * @param simpleDateFormat
     * @return
     */
    List<AnalyticStatisticsTwoVo> analyticStatisticsTwo(String time, List<Complaint> complaints, SimpleDateFormat simpleDateFormat);


    /**
     * +
     * 数据统计第三部分
     *
     * @param rank
     * @param complaints
     * @return
     */
    List<AnalyticStatisticsThreeVo> analyticStatisticsThree(Integer rank, List<Complaint> complaints);

    /**
     * 数据统计第四部分
     * @param complaints
     * @return
     */
    AnalyticStatisticsFourVo analyticStatisticsFour(List<Complaint> complaints);

    /**
     * 查询党员或上级对应的诉求列表
     * @param query
     * @param loginUserInfo
     * @return
     */
    List<Complaint> queryCompliantList(AppStaticsQuery query, LoginUserInfoVO loginUserInfo);
}