package com.panzhihua.sangeshenbian.service;

import com.baomidou.mybatisplus.extension.plugins.pagination.Page;
import com.panzhihua.common.model.vos.LoginUserInfoVO;
import com.panzhihua.sangeshenbian.model.dto.ComplaintCompletionDTO;
import com.panzhihua.sangeshenbian.model.dto.ComplaintProcessDTO;
import com.panzhihua.sangeshenbian.model.entity.Complaint;
import com.baomidou.mybatisplus.extension.service.IService;
import com.panzhihua.sangeshenbian.model.query.BasePage;
import com.panzhihua.sangeshenbian.model.query.ComplaintQuery;
import com.panzhihua.sangeshenbian.model.vo.ComplaintTodoVO;
import com.panzhihua.sangeshenbian.model.vo.ComplaintVO;

/**
 * <p>
 * 问题报告表 服务类
 * </p>
 *
 * @author
 * @since 2025-02-22
 */
public interface IComplaintService extends IService<Complaint> {
    void saveComplaint(Complaint complaint,Long userId);

    /**
     * 诉求列表
     *
     * @param query
     * @param loginUserInfoVO
     * @return
     */
    Page<ComplaintVO> complaintList(ComplaintQuery query, LoginUserInfoVO  loginUserInfoVO);

    /**
     * 工单详情
     * @param id
     * @return
     */
    ComplaintVO detail(Long id);
    /**
     * 保存办理进度
     * @param dto
     * @param userId
     */
    void saveProcess(ComplaintProcessDTO dto, Long userId);

    /**
     * 办理结果录入
     *
     * @param dto
     * @param loginUserInfoVO
     */
    void saveResult(ComplaintCompletionDTO dto, LoginUserInfoVO loginUserInfoVO);

    /**
     * 获取待办诉求
     * @param page
     * @param loginUserInfo
     * @return
     */
    Page<ComplaintTodoVO> getTodoList(BasePage page, LoginUserInfoVO loginUserInfo);
}